Ahold Delhaize

"As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."

"Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."

"The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"

"Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."

"Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."

"We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."

"One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."

"As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."

"Super Indo’s 365 Palm Cooking Oil has ISPO and RSPO sustainability certifications, which provide assurance that no new primary forest or other valuable conservation areas are sacrificed for oil palm plantations and that the basic rights and living conditions of plantation workers, smallholders and indigenous peoples are fully respected. This certification is one way that Super Indo is addressing social and environmental impacts in its supply chain."

"Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."

"The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"

"Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."

"Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."

"We support the CGF’s Global Food Safety Initiative (GFSI) standards to advance the safety of food products. As an active member of organizations such as RSPO, RTRS, GSSI and GlobalGAP, we help develop and maintain the highest standards for sustainable production of commodities including tea, coffee, cocoa, palm oil, soy, seafood and wood fibers." [...] "In addition, we are part of the Retailers Palm Oil Group (RPOG) and Retailers Soy Group (RSG); a group of European retailers working together pre-competitively on the challenging topics of palm oil and soy. "

"We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."

"One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."

In their 2020 RSPO ACOP report they report consuming 13604 Metric Tonnes of palm oil, 100% of which was RSPO Certified.

"As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."

"Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."

"Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."

"Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."

"Add the end of 2021 96% of own-brand wood fiber products were certified against an acceptable standard or are low risk, or recycled.[...]"At Delhaize, our Belgian and Luxembourg brand, half of the own brand products containing wood fiber pulp come from a sustainable source, and they are working hard on improving the second half. Delhaize’s own brand diapers have made the switch to 100% sustainable materials, made from PEFC certified wood fiber coming from the USA. Our next step is to improve packaging containing wood fiber, like the cardboard of a box of cereals for example." Does not include all product lines and not clear what the breakdown by certification scheme is.

"We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."

"We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."

"As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."

"Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."

"The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"

"Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."

"Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."

"Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion [...] Acceptable standards for soy are RTRS standard for Responsible Soy Production and ProTerra, or equivalent standards. The majority of credits we purchase are area-based RTRS credits from the Cerrado Region." [...] "Ahold Delhaize brands are working towards 100% sustainably certified for our high risk soy. The biggest risks for deforestation in soy production come from South America, which is where we focus our efforts. Our brands work with standards such as the Roundtable on Responsible Soy (RTRS), which supports the sustainable production of soy in South America." [...] "In 2021 100% of high priority (South American) direct and embedded (Tier 1, 2 and 3) soy volumes in the supply chain of own-brand products was certified against an acceptable standard by using soy credits that are purchased through the Roundtable on Responsible Soy (RTRS)."

"Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion [...] Acceptable standards for soy are RTRS standard for Responsible Soy Production and ProTerra, or equivalent standards. The majority of credits we purchase are area-based RTRS credits from the Cerrado Region." [...] "Ahold Delhaize brands are working towards 100% sustainably certified for our high risk soy. The biggest risks for deforestation in soy production come from South America, which is where we focus our efforts. Our brands work with standards such as the Roundtable on Responsible Soy (RTRS), which supports the sustainable production of soy in South America." [...] "In 2021 100% of high priority (South American) direct and embedded (Tier 1, 2 and 3) soy volumes in the supply chain of own-brand products was certified against an acceptable standard by using soy credits that are purchased through the Roundtable on Responsible Soy (RTRS)."

"We support the CGF’s Global Food Safety Initiative (GFSI) standards to advance the safety of food products. As an active member of organizations such as RSPO, RTRS, GSSI and GlobalGAP, we help develop and maintain the highest standards for sustainable production of commodities including tea, coffee, cocoa, palm oil, soy, seafood and wood fibers." [...] "In addition, we are part of the Retailers Palm Oil Group (RPOG) and Retailers Soy Group (RSG); a group of European retailers working together pre-competitively on the challenging topics of palm oil and soy. "

"We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."

"One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."

Reports 557.472 MT soy footprint in 2020 RTRS report

"As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."

"Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."

"The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"

"Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."

"Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."

"Add the end of 2021 96% of own-brand wood fiber products were certified against an acceptable standard or are low risk, or recycled.[...]"At Delhaize, our Belgian and Luxembourg brand, half of the own brand products containing wood fiber pulp come from a sustainable source, and they are working hard on improving the second half. Delhaize’s own brand diapers have made the switch to 100% sustainable materials, made from PEFC certified wood fiber coming from the USA. Our next step is to improve packaging containing wood fiber, like the cardboard of a box of cereals for example." Does not include all product lines and not clear what the breakdown by certification scheme is.

"We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."

"One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."