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  • Overall approach
    8/10
    • Overarching commitment on deforestation
      4/4
      Overall commitment
      Conversion-free/zero-gross conversion/zero-net conversion commitment or a zero deforestation/deforestation-free commitment that explicitly includes all other natural ecosystems
      4/4
      Do they have a commitment for other non-Forest 500 commodities, if so which?: Coffee ; Tea ; Cocoa
      "Ahold Delhaize and our brands have a wide-ranging approach to achieve zero deforestation and conversion, ultimately by 2025."
    • Signatory to an initiative tackling deforestation
      1/1
      Signatory
      Yes
      1/1
      "Ahold Delhaize uses the definitions according to the Accountability Framework International to advocate progression in supply chains and promote system change across the globe, we participate in multi-stakeholder forums, including:The Tropical Forest Alliance (TFA)The Roundtable for Sustainable Plam Oil (RSPO)The Retailer Palm Oil Group (RPOG)The Palm Oil Transparency Coalition (POTC)The Round Table for Responsible Soy (RTRS)The Retailer Soy Group (RSG)The Statement of Support for the Cerrado group (SOS Group)The Global Roundtable for Sustainable Beef (GRSB)The European Roundtable for Sustainable Beef (ERSB)" [...] "In terms of commitments, we have signed the New York Declaration on Forests, to halve the loss of natural forests by 2020 and strive to end it by 2030, and we one of the original signatories of the Statement of Support of the Cerrado Manifesto. In addition, we partner with the Global Roundtable for Sustainable Beef, as well as with GlobalG.A.P. and the Sustainable Agriculture Initiative (SAI) Platform. [...] This commitment aligns with the ten globally recognized principles of the UN Global Compact, and has been incorporated in our Leading Together strategy. Ahold signed the Global Compact in 2010, and Ahold Delhaize continues to report on operations and strategies in relation to these principles. In addition, Ahold Delhaize signed the Women’s Empowerment Principles and we reference other relevant frameworks, including the UN Sustainable Development Goals (SDGs)."
    • Awareness of the value of forests
      1/1
      Awareness
      Yes
      1/1
      "Around the world, forests continue to disappear, often for agricultural, ranching and logging purposes. Deforestation and land conversion are a particular concern for tropical rainforests and ecosystems as they capture carbon emissions (and thus help mitigate climate change), are home to much of the world's biodiversity, and support livelihoods across the globe. In addition, protecting, restoring and sustainably managing natural ecosystems, such as old-growth forests, marshes, mangroves and peatlands, could help to avoid the worst climate scenarios."
    • Deforestation as a business risk
      1/1
      Business risk
      Yes
      1/1
      What type of risk is recognised?: Reputational

      What poportion of a company’s annual revenue depends on each forest risk commodity?: NA
      "ESG performance is an important part of how we measure success. We have set short- and long-term ESG targets. Failure to meet them may lead to reputational damage and impact sales and support from consumers, investors and other key stakeholders...Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products."
    • High-level management of deforestion
      1/1
      High-level management
      Yes
      1/1
      Which commodities does it apply to?: Palm oil; Soy; Pulp & paper

      How often does the committee or board meet to assess company's progress on addressing deforestation-related issues?: at least twice a year
      "Five of the nine members of the Supervisory Board are also members of the Board’s Sustainability Committee, which is responsible for overseeing sustainability. The Sustainability Committee advises the Supervisory Board on the Company’s long-term sustainability vision, strategy and target setting. It monitors the company’s performance on sustainability targets. The Committee is responsible for monitoring the company’s sustainability talent, leadership and culture development and assisting the Supervisory Board in fulfilling its oversight responsibilities for risks related to the topic. The Sustainability Committee met twice in 2021. See also the Supervisory Board report for more information on the Sustainability Committee and topics discussed in meetings. [...] Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion."
    • Executive compensation linked to deforestation
      Executive compensation
      Yes, for all commodities
      0/0
      Does it disclose the percentage of pay at risk?: Yes
      "Under the GRO program, performance shares are granted as a three-year program. The vesting of these performance shares is subject to performance over three years. As of 2019, the GRO program employs three financial measures: return on capital (RoC) (35%), underlying earnings per share (EPS) growth (35%), and total shareholder return (TSR) (15%). In addition, a non-financial performance measure (15%) related to sustainability targets is included. [...] LINK TO SUSTAINABILITY The final 15% of the total GRO award is determined based on the achievement of sustainability targets related to the Company’s social responsibility and sustainability ambitions. Depending on performance, the number of performance shares that vest may range between zero and a maximum of 150% of the number of performance shares granted"
    • Target to reduce emissions from land-use change
      0/1
    • Reporting on emissions from land-use change
      0/1
    • Disclosure of conservation activity
    • Disclosure of reforestation activity
    • Target to reduce emissions in scope 1/2
      Reduce emissions
      Yes
      0/0
      What is the target date for the company to achieve their climate target?: 2030 . 2040

      Type of climate target: Net-zero emissions

      Is this target aligned with/verified by SBTi?: Yes
      "Ahold Delhaize brings net-zero target forward to 2040 for direct carbon emissions...Scope 1 and 2 reduction leversAhold Delhaize’s current target is to reduce carbon emissions from its brands’ own operations by 50% by 2030 (2018 baseline).
  • Commodity score
    27/90
    • Beef
      16/90
      • Commitment Strength
        6/17
        • Commodity-specific deforestation commitment
          6/9.5
          • Commitment details
            Zero-gross deforestation
            4/6
            Commodity-specific deforestation commitment
            Zero-gross deforestation
            4/6
            When was this commitment set?: NA
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion"
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion"
          • Target date
            Post 2050 or no target date
            0/1
          • Interim target date
            No
            0/0.5
        • Commitment to a traceable supply chain
          0/7.5
          • Commitment details
            No traceability commitment
            0/4
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
          • Target date
            Post 2050 or no target date
            0/1
          • Interim target date
            No
            0/0.5
      • Associated Human Rights Abuses
        6/17
        • Labour rights in the supply chain
          Yes
          3/3
          Labour rights in the supply chain
          Yes
          3/3
          How far back in the supply chain does this commitment apply?: Tier 1

          Other workers' rights commitments: Only work legal working hours; Guaranteed safe and healthy workspaces

          Details of commitment: Discrimination; Forced labour; Child labour; Freedom of association
          "As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."
        • Inclusion of small-scale farmers
          No
          0/2
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/2
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          0.5/2
          "Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."
        • Commitment to remediation
          Yes
          1/1
          Commitment to remediation
          Yes
          0.5/1
          What does the commitment cover?: Social harm; Environmental harm
          "The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"
        • Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          How far back in the supply chain does this commitment apply?: Tier 1
          "Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."
        • Commitment to respect customary rights to land, resources, and territory
          No
          0/3
        • Zero-tolerance approach to violence and threats
          No
          0/3
          Zero-tolerance approach to violence and threats
          No
          0/3
          "Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."
      • Implementation and Reporting
        4/56
        • Reporting is independently verified
          No
          0/2
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/3
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Jurisdictional approach focused on sustainable land use
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          What is the nature of the grievance mechanism used by the company?: That of external company

          Which issues does the grievance mechanism cover?: Social; Environmental
          "One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."
        • Report volumes of commodity sourced/used
          No reporting
          0/3
        • Monitor compliance for labour rights and FPIC
          No
          0/5
        • Monitor compliance for zero tolerance approach and customary rights
          No
          0/5
        • Downstream: Reporting suppliers
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
          Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
          Does the company work with the non-compliant supplier to develop an implementation plan to remedy associated harms or non-compliance?: No
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: No
    • Palm oil
      36/90
      • Commitment Strength
        9/17
        • Commodity-specific deforestation commitment
          9/9.5
          • Commitment details
            Zero-gross conversion
            6/6
            Commodity-specific deforestation commitment
            Zero-gross conversion
            6/6
            Which certification schemes are used?: RSPO

            When was this commitment set?: NA

            Does the company have a commitment to the protection of other specific named ecosystems?: Peat
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products"[...]"Ahold Delhaize and its brands are committed that 100% of the volume of palm oil in our own brand products is certified sustainable against the Principles and Criteria of the Roundtable on Sustainable Palm Oil (RSPO). The palm oil used that is not certified directly is covered by buying certificate credits. The RSPO Principles and Criteria aims to protect the environment where palm oil is grown, as well as the people and communities who produce it."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products"[...]"Ahold Delhaize and its brands are committed that 100% of the volume of palm oil in our own brand products is certified sustainable against the Principles and Criteria of the Roundtable on Sustainable Palm Oil (RSPO). The palm oil used that is not certified directly is covered by buying certificate credits. The RSPO Principles and Criteria aims to protect the environment where palm oil is grown, as well as the people and communities who produce it."
          • Target date
            2025
            0.8/1
            Target date
            2025
            0.8/1
            What actions or steps are identified for time-bound implementation?: RSPO Certification
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products"[...]"Ahold Delhaize and its brands are committed that 100% of the volume of palm oil in our own brand products is certified sustainable against the Principles and Criteria of the Roundtable on Sustainable Palm Oil (RSPO). The palm oil used that is not certified directly is covered by buying certificate credits. The RSPO Principles and Criteria aims to protect the environment where palm oil is grown, as well as the people and communities who produce it."
          • Interim target date
            No
            0/0.5
            Interim target date
            No
            0/0.5
            What date is given for the interim milestone?: NA
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products"[...]"Ahold Delhaize and its brands are committed that 100% of the volume of palm oil in our own brand products is certified sustainable against the Principles and Criteria of the Roundtable on Sustainable Palm Oil (RSPO). The palm oil used that is not certified directly is covered by buying certificate credits. The RSPO Principles and Criteria aims to protect the environment where palm oil is grown, as well as the people and communities who produce it."
        • Commitment to a traceable supply chain
          0/7.5
          • Commitment details
            Downstream company, traces to Importer, no compliance check
            0/4
            Commitment to a traceable supply chain
            Downstream company, traces to Importer, no compliance check
            0/4
            When was this commitment set?: 2015
            "Palm Oil Ahold Delhaize and its brands are committed that 100% of the volume of palm oil in our own brand products is certified sustainable against the Principles and Criteria of the Roundtable on Sustainable Palm Oil (RSPO). The palm oil used that is not certified directly is covered by buying certificate credits. The RSPO Principles and Criteria aims to protect the environment where palm oil is grown, as well as the people and communities who produce it. In addition, Ahold Delhaize is a member of the Palm Oil Transparency Coalition (POTC). The POTC aims to remove deforestation and exploitation from the palm oil production sector by using a robust engagement and evaluation process for measuring the progress of the major First Importers of palm oil into international markets" [...] "In our European and U.S. operations traceable palm oil is defined as traceable to the 1 importer level (the companies importing the palm oil from palm growing countries into Europe or the U.S.). Traceability is the first step toward meeting our Responsible Palm Oil Sourcing Policy for private brand products, which includes four criteria: 1. Complies with the principles and criteria of RSPO, 2. Preserves High Carbon Stock forests and High Conservation Value areas, 3. Does not expand on peatlands, regardless of depth [...] 39% RSPO Mass Balance or Segregated, 61% covered by Green Palm [...] 74% Palm Oil tracable to 1st Importer, 96% Palm oil traceable to the refinery at Super Indo"
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
            Commitment applies to all regions, suppliers and operation
            No
            0/2
            What subsidiaries are explicitly included?: NA

            What is the rationale for any exclusions?: Just applies to US and EU operations

            What percentage of commodity production/sourcing is excluded?: NA

            If Other, specify: NA

            What subsidiaries are explicitly excluded?: NA

            If no, what is excluded?: Location
            "Palm Oil Ahold Delhaize and its brands are committed that 100% of the volume of palm oil in our own brand products is certified sustainable against the Principles and Criteria of the Roundtable on Sustainable Palm Oil (RSPO). The palm oil used that is not certified directly is covered by buying certificate credits. The RSPO Principles and Criteria aims to protect the environment where palm oil is grown, as well as the people and communities who produce it. In addition, Ahold Delhaize is a member of the Palm Oil Transparency Coalition (POTC). The POTC aims to remove deforestation and exploitation from the palm oil production sector by using a robust engagement and evaluation process for measuring the progress of the major First Importers of palm oil into international markets" [...] "In our European and U.S. operations traceable palm oil is defined as traceable to the 1 importer level (the companies importing the palm oil from palm growing countries into Europe or the U.S.). Traceability is the first step toward meeting our Responsible Palm Oil Sourcing Policy for private brand products, which includes four criteria: 1. Complies with the principles and criteria of RSPO, 2. Preserves High Carbon Stock forests and High Conservation Value areas, 3. Does not expand on peatlands, regardless of depth [...] 39% RSPO Mass Balance or Segregated, 61% covered by Green Palm [...] 74% Palm Oil tracable to 1st Importer, 96% Palm oil traceable to the refinery at Super Indo"
          • Target date
            Post 2050 or no target date
            0/1
          • Interim target date
            No
            0/0.5
      • Associated Human Rights Abuses
        11/17
        • Labour rights in the supply chain
          Yes
          3/3
          Labour rights in the supply chain
          Yes
          3/3
          Other workers' rights commitments: Only work legal working hours; Guaranteed safe and healthy workspaces

          How far back in the supply chain does this commitment apply?: Tier 1

          Details of commitment: Discrimination; Forced labour; Child labour; Freedom of association
          "As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."
        • Inclusion of small-scale farmers
          Yes
          2/2
          Inclusion of small-scale farmers
          Yes
          2/2
          How many smallholders do they support, and what percentage does this represent in terms of their sourcing from smallholders?: NA

          What is the nature of that support?: Technical assistance/support
          "Super Indo’s 365 Palm Cooking Oil has ISPO and RSPO sustainability certifications, which provide assurance that no new primary forest or other valuable conservation areas are sacrificed for oil palm plantations and that the basic rights and living conditions of plantation workers, smallholders and indigenous peoples are fully respected. This certification is one way that Super Indo is addressing social and environmental impacts in its supply chain."
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/2
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          0.5/2
          "Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."
        • Commitment to remediation
          Yes
          1/1
          Commitment to remediation
          Yes
          0.5/1
          What does the commitment cover?: Social harm; Environmental harm
          "The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"
        • Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          How far back in the supply chain does this commitment apply?: Tier 1
          "Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."
        • Commitment to respect customary rights to land, resources, and territory
          No
          0/3
        • Zero-tolerance approach to violence and threats
          Yes
          3/3
          Zero-tolerance approach to violence and threats
          Yes
          3/3
          "Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."
      • Implementation and Reporting
        16/56
        • Reporting proportion of compliant volumes
          0/0
        • Reporting is independently verified
          No
          0/2
          Reporting is independently verified
          No
          0/2
          Which tools, approaches, third-party verification, including certification, schemes are used?: RSPO

          Which processes or groups does the company use for third party verification?: RSPO

          What percent of the company's supply volume is verified using company verification systems?: NA

          Is the performance of compliance of some suppliers, sources, or origins not verified, and if so why not?: NA

          What methods are used for verification?: RSPO

          For what percent of the company's supply volume is third-party verification of performance relative to commitments conducted?: NA
          "In 2021, 100% of palm oil volume in own brand products was certified to an acceptable standard or to RSPO Book & Claim.85% of palm oil volume in own brand products was certified against an acceptable standard (Mass Balance or Segregated supply chain option).15% of palm oil volume in own brand products was offset by purchase of Roundtable on Sustainable Palm Oil (RSPO) Book & Claim."
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/3
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          Yes
          2/2
          Collaborative actions
          Yes
          2/2
          What initiatives does the company participate in?: RSPO, RTRS, GSSI and GlobalGAP

          What is the nature of that participation?: Attending & contributing to meetings; Providing support/ advice/ experience/ expertise
          "We support the CGF’s Global Food Safety Initiative (GFSI) standards to advance the safety of food products. As an active member of organizations such as RSPO, RTRS, GSSI and GlobalGAP, we help develop and maintain the highest standards for sustainable production of commodities including tea, coffee, cocoa, palm oil, soy, seafood and wood fibers." [...] "In addition, we are part of the Retailers Palm Oil Group (RPOG) and Retailers Soy Group (RSG); a group of European retailers working together pre-competitively on the challenging topics of palm oil and soy. "
        • Jurisdictional approach focused on sustainable land use
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."
        • Accessible grievance mechanism
          Yes, and published details of any grievances within the last two years (2019-2021)
          4/4
          Accessible grievance mechanism
          Yes, and published details of any grievances within the last two years (2019-2021)
          4/4
          Which issues does the grievance mechanism cover?: Social; Environmental

          What is the nature of the grievance mechanism used by the company?: That of external company
          "One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."
        • Report volumes of commodity sourced/used
          Reporting total volume
          3/3
          Report volumes of commodity sourced/used
          Reporting total volume
          3/3
          Reporting non-certified/non-compliant volume: 0 Metric Tonnes

          What is the non-DCF commodity volume sourced from known production areas, and proportion of total supply chain volume this represents?: NA

          What product types/sectors is this in?: NA

          Reporting certified/compliant volume: 13604 Metric Tonnes

          Total volume: 13604 Metric Tonnes
          In their 2020 RSPO ACOP report they report consuming 13604 Metric Tonnes of palm oil, 100% of which was RSPO Certified.
        • Monitor compliance for labour rights and FPIC
          No
          0/5
        • Monitor compliance for zero tolerance approach and customary rights
          No
          0/5
        • Downstream: Reporting suppliers
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
          Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
          Does the company commit to engage with rightsholders, Indigenous peoples and local communities when developing the implementation plan?: No

          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: No

          Does the company work with the non-compliant supplier to develop an implementation plan to remedy associated harms or non-compliance?: No
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: No
    • Pulp & Paper
      26/90
      • Commitment Strength
        9/17
        • Commodity-specific deforestation commitment
          9/9.5
          • Commitment details
            Zero-gross conversion
            6/6
            Commodity-specific deforestation commitment
            Zero-gross conversion
            6/6
            Does the company have a commitment to the protection of other specific named ecosystems?: HCS; Peat

            What paper/pulp product does their commitment apply to?: Paper products; Packaging

            When was this commitment set?: NA

            Which certification schemes are used?: FSC; PEFC

            Type of sustainability commitment: Reduce the volume of virgin wood fibre used in paper and packaging products through usage of recycled content; Reduction of material inputs
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef."[...]"We aim to source seven commodities (tea, coffee, cocoa, seafood, palm oil, soy, and wood fibers) according to industry-accepted sustainability standards. Acceptable standards for tea, coffee, and cocoa are UTZ Certified, Rainforest Alliance, Fairtrade USA / Fairtrade International or equivalent standards. Wood fiber based products must be either certified against the Forestry Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) standards (PEFC only if coming from certain low risk origins), or made with low risk materials, or recycled."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef."[...]"We aim to source seven commodities (tea, coffee, cocoa, seafood, palm oil, soy, and wood fibers) according to industry-accepted sustainability standards. Acceptable standards for tea, coffee, and cocoa are UTZ Certified, Rainforest Alliance, Fairtrade USA / Fairtrade International or equivalent standards. Wood fiber based products must be either certified against the Forestry Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) standards (PEFC only if coming from certain low risk origins), or made with low risk materials, or recycled."
          • Target date
            2025
            0.8/1
            Target date
            2025
            0.8/1
            What actions or steps are identified for time-bound implementation?: NA
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef."[...]"We aim to source seven commodities (tea, coffee, cocoa, seafood, palm oil, soy, and wood fibers) according to industry-accepted sustainability standards. Acceptable standards for tea, coffee, and cocoa are UTZ Certified, Rainforest Alliance, Fairtrade USA / Fairtrade International or equivalent standards. Wood fiber based products must be either certified against the Forestry Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) standards (PEFC only if coming from certain low risk origins), or made with low risk materials, or recycled."
          • Interim target date
            No
            0/0.5
        • Commitment to a traceable supply chain
          0/7.5
          • Commitment details
            No traceability commitment
            0/4
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
          • Target date
            Post 2050 or no target date
            0/1
          • Interim target date
            No
            0/0.5
      • Associated Human Rights Abuses
        9/17
        • Labour rights in the supply chain
          Yes
          3/3
          Labour rights in the supply chain
          Yes
          3/3
          Details of commitment: Discrimination; Forced labour; Child labour; Freedom of association

          Other workers' rights commitments: Only work legal working hours; Guaranteed safe and healthy workspaces

          How far back in the supply chain does this commitment apply?: Tier 1
          "As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."
        • Inclusion of small-scale farmers
          No
          0/2
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/2
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          0.5/2
          "Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."
        • Commitment to remediation
          No
          0/1
        • Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          How far back in the supply chain does this commitment apply?: Tier 1
          "Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."
        • Commitment to respect customary rights to land, resources, and territory
          No
          0/3
        • Zero-tolerance approach to violence and threats
          Yes
          3/3
          Zero-tolerance approach to violence and threats
          Yes
          3/3
          "Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."
      • Implementation and Reporting
        9/56
        • Reporting proportion of compliant volumes
          0/0
        • Reporting is independently verified
          No
          2/2
          Reporting is independently verified
          No
          2/2
          "Add the end of 2021 96% of own-brand wood fiber products were certified against an acceptable standard or are low risk, or recycled.[...]"At Delhaize, our Belgian and Luxembourg brand, half of the own brand products containing wood fiber pulp come from a sustainable source, and they are working hard on improving the second half. Delhaize’s own brand diapers have made the switch to 100% sustainable materials, made from PEFC certified wood fiber coming from the USA. Our next step is to improve packaging containing wood fiber, like the cardboard of a box of cereals for example." Does not include all product lines and not clear what the breakdown by certification scheme is.
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/3
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Jurisdictional approach focused on sustainable land use
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."
        • Accessible grievance mechanism
          Yes, and published details of any grievances within the last two years (2019-2021)
          4/4
          Accessible grievance mechanism
          Yes, and published details of any grievances within the last two years (2019-2021)
          4/4
          What is the nature of the grievance mechanism used by the company?: That of external company

          Which issues does the grievance mechanism cover?: Social; Environmental
          "We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."
        • Report volumes of commodity sourced/used
          No reporting
          0/3
        • Monitor compliance for labour rights and FPIC
          No
          0/5
        • Monitor compliance for zero tolerance approach and customary rights
          No
          0/5
        • Downstream: Reporting suppliers
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
    • Soy
      31/90
      • Commitment Strength
        9/17
        • Commodity-specific deforestation commitment
          9/9.5
          • Commitment details
            Zero-gross conversion
            6/6
            Commodity-specific deforestation commitment
            Zero-gross conversion
            6/6
            Does the company have a commitment to the protection of other specific named ecosystems?: Peat

            Does the company commitment also explicitly apply to hidden/indirect soy?: Yes

            When was this commitment set?: 2015

            Which certification schemes are used?: RTRS; Other certification

            If other certification, specify: Proterra
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion [...] Acceptable standards for soy are RTRS standard for Responsible Soy Production and ProTerra, or equivalent standards. The majority of credits we purchase are area-based RTRS credits from the Cerrado Region." [...] "Ahold Delhaize brands are working towards 100% sustainably certified for our high risk soy. The biggest risks for deforestation in soy production come from South America, which is where we focus our efforts. Our brands work with standards such as the Roundtable on Responsible Soy (RTRS), which supports the sustainable production of soy in South America." [...] "In 2021 100% of high priority (South American) direct and embedded (Tier 1, 2 and 3) soy volumes in the supply chain of own-brand products was certified against an acceptable standard by using soy credits that are purchased through the Roundtable on Responsible Soy (RTRS)."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion [...] Acceptable standards for soy are RTRS standard for Responsible Soy Production and ProTerra, or equivalent standards. The majority of credits we purchase are area-based RTRS credits from the Cerrado Region." [...] "Ahold Delhaize brands are working towards 100% sustainably certified for our high risk soy. The biggest risks for deforestation in soy production come from South America, which is where we focus our efforts. Our brands work with standards such as the Roundtable on Responsible Soy (RTRS), which supports the sustainable production of soy in South America." [...] "In 2021 100% of high priority (South American) direct and embedded (Tier 1, 2 and 3) soy volumes in the supply chain of own-brand products was certified against an acceptable standard by using soy credits that are purchased through the Roundtable on Responsible Soy (RTRS)."
          • Target date
            2025
            0.8/1
            Target date
            2025
            0.8/1
            What actions or steps are identified for time-bound implementation?: Certification of more locations
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef. We use risk assessments to detect other forms of deforestation or conversion [...] Acceptable standards for soy are RTRS standard for Responsible Soy Production and ProTerra, or equivalent standards. The majority of credits we purchase are area-based RTRS credits from the Cerrado Region." [...] "Ahold Delhaize brands are working towards 100% sustainably certified for our high risk soy. The biggest risks for deforestation in soy production come from South America, which is where we focus our efforts. Our brands work with standards such as the Roundtable on Responsible Soy (RTRS), which supports the sustainable production of soy in South America." [...] "In 2021 100% of high priority (South American) direct and embedded (Tier 1, 2 and 3) soy volumes in the supply chain of own-brand products was certified against an acceptable standard by using soy credits that are purchased through the Roundtable on Responsible Soy (RTRS)."
          • Interim target date
            No
            0/0.5
        • Commitment to a traceable supply chain
          0/7.5
          • Commitment details
            No traceability commitment
            0/4
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
          • Target date
            Post 2050 or no target date
            0/1
          • Interim target date
            No
            0/0.5
      • Associated Human Rights Abuses
        9/17
        • Labour rights in the supply chain
          Yes
          3/3
          Labour rights in the supply chain
          Yes
          3/3
          Other workers' rights commitments: Only work legal working hours; Guaranteed safe and healthy workspaces

          How far back in the supply chain does this commitment apply?: NA

          Details of commitment: Discrimination; Forced labour; Child labour; Freedom of association
          "As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."
        • Inclusion of small-scale farmers
          No
          0/2
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/2
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          0.5/2
          "Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."
        • Commitment to remediation
          Yes
          1/1
          Commitment to remediation
          Yes
          0.5/1
          What does the commitment cover?: Social harm; Environmental harm
          "The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"
        • Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          How far back in the supply chain does this commitment apply?: NA
          "Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."
        • Commitment to respect customary rights to land, resources, and territory
          No
          0/3
        • Zero-tolerance approach to violence and threats
          Yes
          3/3
          Zero-tolerance approach to violence and threats
          Yes
          3/3
          "Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."
      • Implementation and Reporting
        14/56
        • Reporting proportion of compliant volumes
          0/0
        • Reporting is independently verified
          Yes, using a third-party verification scheme or certification scheme
          0/2
          Reporting is independently verified
          Yes, using a third-party verification scheme or certification scheme
          0/2
          Is the performance of compliance of some suppliers, sources, or origins not verified, and if so why not?: Not specified

          What percent of the company's supply volume is verified using company verification systems?: NA

          For what percent of the company's supply volume is third-party verification of performance relative to commitments conducted?: NA

          Which processes or groups does the company use for third party verification?: RTRS Certificaiton

          What methods are used for verification?: RTRS Certificaiton

          Which tools, approaches, third-party verification, including certification, schemes are used?: RTRS Certificaiton
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/3
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          Yes
          2/2
          Collaborative actions
          Yes
          2/2
          What is the nature of that participation?: Attending & contributing to meetings; Providing support/ advice/ experience/ expertise

          What initiatives does the company participate in?: CGF’s Global Food Safety Initiative (GFSI), Retailers Soy Group (RSG)
          "We support the CGF’s Global Food Safety Initiative (GFSI) standards to advance the safety of food products. As an active member of organizations such as RSPO, RTRS, GSSI and GlobalGAP, we help develop and maintain the highest standards for sustainable production of commodities including tea, coffee, cocoa, palm oil, soy, seafood and wood fibers." [...] "In addition, we are part of the Retailers Palm Oil Group (RPOG) and Retailers Soy Group (RSG); a group of European retailers working together pre-competitively on the challenging topics of palm oil and soy. "
        • Jurisdictional approach focused on sustainable land use
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."
        • Accessible grievance mechanism
          Yes, and published details of any grievances within the last two years (2019-2021)
          4/4
          Accessible grievance mechanism
          Yes, and published details of any grievances within the last two years (2019-2021)
          4/4
          Which issues does the grievance mechanism cover?: Social; Environmental

          What is the nature of the grievance mechanism used by the company?: That of external company
          "One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."
        • Report volumes of commodity sourced/used
          Reporting total volume
          3/3
          Report volumes of commodity sourced/used
          Reporting total volume
          3/3
          Reporting certified/compliant volume: 557.472 MT

          What product types/sectors is this in?: animal feed

          What is the non-DCF commodity volume sourced from known production areas, and proportion of total supply chain volume this represents?: NA

          Reporting non-certified/non-compliant volume: 0 MT

          Total volume: 557.472 MT
          Reports 557.472 MT soy footprint in 2020 RTRS report
        • Monitor compliance for labour rights and FPIC
          No
          0/5
        • Monitor compliance for zero tolerance approach and customary rights
          No
          0/5
        • Downstream: Reporting suppliers
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: No
    • Timber *
      22/90
      • Commitment Strength
        9/17
        • Commodity-specific deforestation commitment
          9/9.5
          • Commitment details
            Zero-gross conversion
            6/6
            Commodity-specific deforestation commitment
            Zero-gross conversion
            6/6
            Which certification schemes are used?: FSC; PEFC

            When was this commitment set?: 2021

            Does the company have a commitment to the protection of other specific named ecosystems?: HCS; Peat
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef."[...]"We aim to source seven commodities (tea, coffee, cocoa, seafood, palm oil, soy, and wood fibers) according to industry-accepted sustainability standards. Acceptable standards for tea, coffee, and cocoa are UTZ Certified, Rainforest Alliance, Fairtrade USA / Fairtrade International or equivalent standards. Wood fiber based products must be either certified against the Forestry Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) standards (PEFC only if coming from certain low risk origins), or made with low risk materials, or recycled."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef."[...]"We aim to source seven commodities (tea, coffee, cocoa, seafood, palm oil, soy, and wood fibers) according to industry-accepted sustainability standards. Acceptable standards for tea, coffee, and cocoa are UTZ Certified, Rainforest Alliance, Fairtrade USA / Fairtrade International or equivalent standards. Wood fiber based products must be either certified against the Forestry Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) standards (PEFC only if coming from certain low risk origins), or made with low risk materials, or recycled."
          • Target date
            2025
            0.8/1
            Target date
            2025
            0.8/1
            What actions or steps are identified for time-bound implementation?: certification
            "Ahold Delhaize and our brands aim to achieve zero deforestation and conversion by 2025 through 100% sustainable sourcing of soy, palm oil, cocoa, coffee, tea and wood fiber for our own-brand products. We already have specific policies taking the High Conservation Value approach and the No Deforestation, No Peat, and No Exploitation principle into account on soy, palm oil, wood fiber and beef."[...]"We aim to source seven commodities (tea, coffee, cocoa, seafood, palm oil, soy, and wood fibers) according to industry-accepted sustainability standards. Acceptable standards for tea, coffee, and cocoa are UTZ Certified, Rainforest Alliance, Fairtrade USA / Fairtrade International or equivalent standards. Wood fiber based products must be either certified against the Forestry Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) standards (PEFC only if coming from certain low risk origins), or made with low risk materials, or recycled."
          • Interim target date
            No
            0/0.5
        • Commitment to a traceable supply chain
          0/7.5
          • Commitment details
            No traceability commitment
            0/4
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
          • Target date
            Post 2050 or no target date
            0/1
          • Interim target date
            No
            0/0.5
      • Associated Human Rights Abuses
        9/17
        • Labour rights in the supply chain
          Yes
          3/3
          Labour rights in the supply chain
          Yes
          3/3
          How far back in the supply chain does this commitment apply?: Tier 1

          Details of commitment: Discrimination; Forced labour; Child labour; Freedom of association

          Other workers' rights commitments: Only work legal working hours; Guaranteed safe and healthy workspaces
          "As part of our Standards of Engagement, suppliers must observe all applicable laws and regulations of their country of operation and observe and conform to the amfori BSCI Code of Conduct. We expect suppliers to treat their employees fairly and with dignity, and suppliers must observe requirements on the following: i) freedom of association and the legal right to collective bargaining, ii) prohibition of discrimination, iii) compensation, iv) working hours, v) workplace health and safety, vi) no child labor, vii) protection of the rights of young workers, viii) no precarious employment, and ix) no forced, bonded or trafficked labor."
        • Inclusion of small-scale farmers
          No
          0/2
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/2
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          0.5/2
          "Our Standards of Engagement prohibit discrimination in hiring, remuneration, access to training, promotion or retirement based on gender, and forbid any physical, sexual, psychological or verbal harassment."
        • Commitment to remediation
          Yes
          1/1
          Commitment to remediation
          Yes
          0.5/1
          What does the commitment cover?: Social harm; Environmental harm
          "The purpose of our management approach is to enhance positive impacts and avoid, mitigate or remediate negative economic, social and environmental impacts of our businesses on society at large. The material topics can have impacts that are limited to the Ahold Delhaize organization, including its stores, offices, distribution centers and associates, or go beyond to impact society"
        • Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          Commitment to test Free, Prior and Informed Consent
          Yes, the company commits to test for FPIC prior to acquiring new interests, developments, or expansions
          2/3
          How far back in the supply chain does this commitment apply?: Tier 1
          "Our requirement that suppliers observe all applicable laws and regulations of their country of operation includes laws and regulations relating to land rights. We expect our suppliers to respect community land rights and free, prior and informed consent (FPIC) of local communities. Certifications we leverage, including the RSPO and the Forest Stewardship Council, also include land rights requirements."
        • Commitment to respect customary rights to land, resources, and territory
          No
          0/3
        • Zero-tolerance approach to violence and threats
          Yes
          3/3
          Zero-tolerance approach to violence and threats
          Yes
          3/3
          "Human rights defenders are sometimes subject to retaliation, intimidation, threats, physical violence and other forms of illegal mistreatment. At Ahold Delhaize, we do not tolerate such behavior and we expect the same from our suppliers. Human rights defenders should be able to work safely under all circumstances and in environments that enable them to do so."
      • Implementation and Reporting
        5/56
        • Reporting proportion of compliant volumes
          0/0
        • Reporting is independently verified
          No
          0/2
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/3
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Jurisdictional approach focused on sustainable land use
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "We require our Suppliers to abide by the principles set out in these Standards, irrespective of location. Suppliers sourcing from other countries than the countries included in the Ahold Delhaize list of non-high risk countries (Appendix 1) may be required to demonstrate compliance with such standard or an equivalent standard acceptable to Ahold Delhaize in the form of a valid audit report or certificate (depending on the provisions of the standard)...Suppliers must observe all applicable laws and regulations of their country of operation, including laws relating to employment, discrimination, the environment, and safety and health. In countries where local laws and regulations are in conflict with these Standards, Suppliers should seek ways to abide by the principles that provide the highest protection to the workers and environment while complying with applicable laws and regulations. Suppliers must also comply with applicable national laws relating to the import of products, including country of origin labeling, product labeling, and product testing, in addition to all contractual requirements."
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          What is the nature of the grievance mechanism used by the company?: That of external company

          Which issues does the grievance mechanism cover?: Social; Environmental
          "One of the Principles in our Code of Ethics is that we have the courage to Speak Up. Our local ethics helplines – also called our Speak Up lines – enable each of our brand’s associates, third parties within and connected to our supply chains and the public to raise concerns about improper behavior or possible violations of law or policy, including our Position on Human Rights. The Speak Up Line is free and accessible online and by phone, 24 hours per day, seven days per week, in the local languages of the countries in which we operate. [...] The Speak Up Line is a confidential and secure service hosted by a third party, NAVEX. Whenever a concern is raised, the reported information will be kept confidential to the maximum extent possible consistent with the need to take appropriate corrective action. There is also an option to remain anonymous throughout the process. If someone chooses to raise a concern, all information regarding that person's identity will be handled confidentially. You can find more information about the process, including a response timeline, and the detailed Speak Up Policy on www.aholddelhaize.ethicspoint.com [...] In 2021, our Speak Up lines received 5,724 reports (2020: 6,994), over 89.6% of which were related to issues that are typically handled by HR. These issues consist primarily of five broad types of issues: unfair treatment (24%), misconduct or inappropriate behavior (23%), sexual or other harassment (8%), discrimination (7%) and bullying (7%). None of these involved members of our senior management. After human resource-related issues, the five most frequently reported issues were workplace safety (3.4%), public/food safety (2.0%), employee theft/ dishonesty (1.7%), violation of a law (1.3%), and substance abuse (1.1%). All reports are forwarded to the appropriate internal resource for review and prompt response or investigation."
        • Report volumes of commodity sourced/used
          No reporting
          0/3
        • Monitor compliance for labour rights and FPIC
          No
          0/5
        • Monitor compliance for zero tolerance approach and customary rights
          No
          0/5
        • Downstream: Reporting suppliers
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
  • * commodity scores for which a company is not a powerbroker are given half the weighting of other commodities in total scores

  • Commitment strength
    8/17
    Avg. score
  • Implementation and Reporting
    9/56
    Avg. score
  • Associated Human Rights Abuses
    9/17
    Avg. score

Profile

Ahold Delhaize is a food retail group. It has twenty-two store brands, including groceries, supermarkets, specialty stores and online stores across the US, the Netherlands, Belgium, and other European countries. It is one of the world's largest retailers, and the breadth of its retail market means it is exposed to several forest risk commodities. Ahold Delhaize is selected as a powerbroker for palm oil, soy, beef and paper packaging.

Sector
Industry sector 
Food Retail, Furniture & flooring
Segments
Retailer
HQ
HQ 
Netherlands
Company Type
Company type 
CO
Collective Commitments
Consumer Goods Forum member
New York Declaration on Forests signatory

Top Brands

Food Lion, Giant Martins, Giant, Hannaford, Stop&Shop, Peapod, Delhaize, Albert Heijn, Bol.com, Etos, Gall&Gall, Albert, Ena Food, Maxi, Temp, Mega Image

How we assess the Forest 500

To ensure deforestation free supply chains, companies need to adopt and implement timebound and measurable policies for forest risk commodities.

All assessments use policies published on company websites, some links may have changed or been removed since the time of assessment.

Disclaimer

This assessment has been carried out following the methodology developed for the Forest 500 project, available here. Please see our disclaimer applicable to all information contained within this site and our terms and conditions for use of data presented on this site.

All assessments use policies published on company and financial institution websites, and while we endeavor to keep them updated some links may have changed or been removed since the time of assessment.

Please contact us with any concerns or feedback about this or other assessments included in the Forest 500.