Carrefour S.A.

"Carrefour’s approach relies on the respect and promotion of universally recognized international references, in particular: the Universal Declaration of Human Rights, the International Labour Organisation (ILO) Declaration on the fundamental labour standards,...CARREFOUR’S SUPPLIERS COMMITMENT TOWARD SOCIAL RESPONSIBILITY Carrefour’s suppliers must commit to respect the following fundamental legal standards: 1. Prohibition of forced, bonded, indentured and prison Labour..."

"Carrefour applies the following principles on sustainable forest management supporting for small-scale producers, through inclusion in sustainable supply chains"

"Prohibition of discrimination, harassment and physical or psychological abuse: to respect equal opportunities from the recruitment to the employ termination by not practising any discrimination based on ethnic groups, colour, gender, political or religious convictions, belonging to a union or a specific social environment, or any other situation.”

“In Brazil, the Carrefour Foundation provides financial support to 457 small meat producers in Mato Grosso, in partnership with IDH, the Sustainable Trade Initiative. The aim is to develop cattle ranching by providing training in responsible soy farming, while also stopping mass deforestation. The programme helps ranchers build a viable social and economic model to improve their returns.”

Translation “Level control environmental compliance providers● Environmental audits of suppliers of Carrefour brand products labeled or certified or for sites or processes with environmental risks … georeferencing of Brazilian beef suppliers (see 2.2.7).” [...] “Carrefour also uses ecolabels … To supplement this certification-based approach, advanced technology is also used to ensure sourcing quality. Satellite surveillance of beef ranches in Brazil, for example, enables the Group to control the risk of the Amazon rainforest’s destruction.”

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."

"Carrefour’s approach relies on the respect and promotion of universally recognized international references, in particular: the Universal Declaration of Human Rights, the International Labour Organisation (ILO) Declaration on the fundamental labour standards,...CARREFOUR’S SUPPLIERS COMMITMENT TOWARD SOCIAL RESPONSIBILITY Carrefour’s suppliers must commit to respect the following fundamental legal standards: 1. Prohibition of forced, bonded, indentured and prison Labour..."

"Carrefour applies the following principles on sustainable forest management […] supporting for small-scale producers, through inclusion in sustainable supply chains"

"Prohibition of discrimination, harassment and physical or psychological abuse: to respect equal opportunities from the recruitment to the employ termination by not practising any discrimination based on ethnic groups, colour, gender, political or religious convictions, belonging to a union or a specific social environment, or any other situation.”

"Translation - Carrefour works with many stakeholders to enable the production of more sustainable palm oil:● support for organizations that promote standards in line with our palm oil policy, such as the Palm Oil Innovation Group (POIG) and the French Alliance for Sustainable Palm Oil"

In their 2019 ACOP, Carrefour reports that it used 5,288.09 tons of palm oil, of which 100% was RSPO-certified.

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."

"Carrefour’s approach relies on the respect and promotion of universally recognized international references, in particular: the Universal Declaration of Human Rights, the International Labour Organisation (ILO) Declaration on the fundamental labour standards,...CARREFOUR’S SUPPLIERS COMMITMENT TOWARD SOCIAL RESPONSIBILITY Carrefour’s suppliers must commit to respect the following fundamental legal standards: 1. Prohibition of forced, bonded, indentured and prison Labour..."

"Carrefour applies the following principles on sustainable forest management […] supporting for small-scale producers, through inclusion in sustainable supply chains"

"Prohibition of discrimination, harassment and physical or psychological abuse: to respect equal opportunities from the recruitment to the employ termination by not practising any discrimination based on ethnic groups, colour, gender, political or religious convictions, belonging to a union or a specific social environment, or any other situation.”

"Among Carrefour suppliers Carrefour’s supplier listing and responsible purchasing policy is strengthened each year to cover the main ecosystems under threat and gradually encourage all stakeholders, especially those involved in the supply chain, to adopt responsible manufacturing processes. The measures taken to prevent and reduce serious environmental damage among our suppliers include; ■ promoting and developing agricultural practices with a low environmental impact; ■ specific supplier management for high-risk sectors or locations"

% of certified volume varies depending on the product line - "Own-brand products:  100% of the wood charcoal sold in France is FSC® certified or made from wood of French origin;  100% of tropical wood (acacia and eucalyptus) garden furniture from Carrefour’s international purchasing centre is FSC®-certified;  since 2018, 100% of toilet paper for sale in France, Spain, Italy and Belgium has been certified FSC® “Mixed”;  the articles in Carrefour’s EcoPlanet stationery range are made from 100% recycled paper. Non-retail products: 95% of the printing paper used at the Group’s French offices is certified, and 90% is certified to FSC® or Blue Angel. Marketing publications: Since 2014, more than 99% of the paper used by the Carrefour group for marketing publications is recycled or certified."

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."

"Carrefour’s approach relies on the respect and promotion of universally recognized international references, in particular: the Universal Declaration of Human Rights, the International Labour Organisation (ILO) Declaration on the fundamental labour standards,...CARREFOUR’S SUPPLIERS COMMITMENT TOWARD SOCIAL RESPONSIBILITY Carrefour’s suppliers must commit to respect the following fundamental legal standards: 1. Prohibition of forced, bonded, indentured and prison Labour..."

"Carrefour applies the following principles on sustainable forest management supporting for small-scale producers, through inclusion in sustainable supply chains"

"Prohibition of discrimination, harassment and physical or psychological abuse: to respect equal opportunities from the recruitment to the employ termination by not practising any discrimination based on ethnic groups, colour, gender, political or religious convictions, belonging to a union or a specific social environment, or any other situation.”

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."