Carrefour S.A.

"Based on the main international human rights norms and standards  – such as the Universal Declaration of Human Rights, the United Nations Global Compact, the Declaration on Fundamental Principles and Rights at Work and the International Labour Organisation (ILO) Conventions, the Organisation for Economic Cooperation and Development (OECD) Guidelines for Multinational Enterprises, and the United Nations Guiding Principles on Business and Human Rights human rights – Carrefour has undertaken work to identify and prioritise human rights risks in its operations and has set a number of objectives based on the results of this mapping: [...] Forced labour: Carrefour and its franchises undertake not to resort to forced or compulsory labour in any form – in accordance with the strictest rule between local or regional laws and regulations, branch agreements and ILO Conventions 29 and 105. All forms of human trafficking, directly or through providers, are strictly prohibited." ; ". Prohibition of Child Labour [...] Respect for Freedom of association and effective recognition of the right to collective bargaining [...] Prohibition of Discrimination, harassment and abuse [...]"

"Carrefour applies the following principles on sustainable forest management supporting for small-scale producers, through inclusion in sustainable supply chains"

"Numerous measures have been put in place to encourage and promote gender equality, to combat violence against women, to promote the development of people with disabilities and to develop uniqueness within our teams." 

We consider the following principles critical for sustainable forest sourcing: ... 4. Respect for local communities’ rights including free and informed consent implementation and land conflict prevention."

"Beef in Brazil: Carrefour has implemented a supply inspection system for beef from ranch-raised cattle for its Carrefour-brand and national brand products via a geo-monitoring system (in Amazonia and Cerrado). The Group’s purchasing data are cross-analysed against official deforestation maps, protected areas and indigenous lands. This is how Carrefour involves its suppliers in its anti-deforestation policy, while ensuring the compliance of products sold in stores. Carrefour works with its suppliers on identifying any non-compliant cattle farmers and takes action as necessary. Suppliers are urged to go a step further by signing a letter of commitment, which requires them to monitor indirect suppliers and report findings in an action plan provided by the Group. In addition, a traceability tool used to monitor indirect suppliers is being rolled out at supplier sites. Carrefour also encourages other retailers on the market to implement the unified protocol (https://www.boinalinha.org/) and regularly speaks at conferences to share its best practices. In 2021, the Group will measure the results from these action plans in order to strengthen and improve its monitoring tools."

“In Brazil, the Carrefour Foundation provides financial support to 457 small meat producers in Mato Grosso, in partnership with IDH, the Sustainable Trade Initiative. The aim is to develop cattle ranching by providing training in responsible soy farming, while also stopping mass deforestation. The programme helps ranchers build a viable social and economic model to improve their returns.”

Translation “Level control environmental compliance providers● Environmental audits of suppliers of Carrefour brand products labeled or certified or for sites or processes with environmental risks … georeferencing of Brazilian beef suppliers (see 2.2.7).” [...] “Carrefour also uses ecolabels … To supplement this certification-based approach, advanced technology is also used to ensure sourcing quality. Satellite surveillance of beef ranches in Brazil, for example, enables the Group to control the risk of the Amazon rainforest’s destruction.”

"Brazilian beef is sold only in our stores in Brazil; more than half is sold in unprocessed form, in the form of fresh or frozen meat (steaks, minced meat, etc.). Carrefour Brazil sells approximately 24,000 tonnes of raw beef each year, 2% of which is marketed to Carrefour brands, with the remainder sold under national brands."

"Carrefour is committed to constantly improving working conditions and protecting human rights among its suppliers. For this purpose, Carrefour has put in place a set of purchasing rules, tools and procedures for monitoring its suppliers and helping them achieve compliance."

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."

"Based on the main international human rights norms and standards  – such as the Universal Declaration of Human Rights, the United Nations Global Compact, the Declaration on Fundamental Principles and Rights at Work and the International Labour Organisation (ILO) Conventions, the Organisation for Economic Cooperation and Development (OECD) Guidelines for Multinational Enterprises, and the United Nations Guiding Principles on Business and Human Rights human rights – Carrefour has undertaken work to identify and prioritise human rights risks in its operations and has set a number of objectives based on the results of this mapping: [...] Forced labour: Carrefour and its franchises undertake not to resort to forced or compulsory labour in any form – in accordance with the strictest rule between local or regional laws and regulations, branch agreements and ILO Conventions 29 and 105. All forms of human trafficking, directly or through providers, are strictly prohibited." ; ". Prohibition of Child Labour [...] Respect for Freedom of association and effective recognition of the right to collective bargaining [...] Prohibition of Discrimination, harassment and abuse [...]"

"Carrefour applies the following principles on sustainable forest management […] supporting for small-scale producers, through inclusion in sustainable supply chains"

"Numerous measures have been put in place to encourage and promote gender equality, to combat violence against women, to promote the development of people with disabilities and to develop uniqueness within our teams." 

We consider the following principles critical for sustainable forest sourcing: ... 4. Respect for local communities’ rights including free and informed consent implementation and land conflict prevention."

"Carrefour commits to engaging its traders and upstream suppliers to share its ambition of deforestation-free. First, Carrefour has identified its major upstream suppliers and traders to prioritize actions, sharing its ambition of deforestation and conversion-free across all supplies through questionnaires, letters to traders and the evaluations from the Palm Oil Transparency Coalition (POTC) within the Forest Positive Coalition. Second, Carrefour has been engaging suppliers on its zero-deforestation objective and evaluating their performances since 2015. Carrefour has organized top-to-top meetings with palm oil traders to share its expectation of a shared ambition of deforestation-free across the wider supply chain. In addition, Carrefour continues to support suppliers in this ambition. Third, Carrefour monitors the progress of suppliers based on the following criteria as part of commitment to the CGF Forest Positive Coalition of Action: ● A public commitment to deforestation-free across entire commodity business including a public time-bound action plan with clear milestones for meeting commitments; ● Process in place for regular supplier engagement; ● A mechanism to identify and respond to grievances; ● Support landscape initiatives delivering forest positive development; ● Regular reporting against key KPIs."

"Translation - Carrefour works with many stakeholders to enable the production of more sustainable palm oil:● support for organizations that promote standards in line with our palm oil policy, such as the Palm Oil Innovation Group (POIG) and the French Alliance for Sustainable Palm Oil"

"As part of its corporate social responsibility, Carrefour has chosen to extend its risk analysis approach to its entire value chain, particularly to sensitive raw materials and production stages (See Carrefour.com & CSR Report: “Sourcing raw materials at risk”). In addition to analysing the risks associated with its duty of care, Carrefour conducts risk analyses of sensitive raw materials used in its products. These analyses assess the societal issues associated with each raw material on the basis of requests from stakeholders (investors, rating agencies, NGOs and the media, customers and public authorities) and bibliographical feedback."

In their 2019 ACOP, Carrefour reports that it used 5,288.09 tons of palm oil, of which 100% was RSPO-certified.

In their 2019 ACOP, Carrefour reports that it used 5,288.09 tons of palm oil, of which 100% was RSPO-certified.

"Carrefour is committed to constantly improving working conditions and protecting human rights among its suppliers. For this purpose, Carrefour has put in place a set of purchasing rules, tools and procedures for monitoring its suppliers and helping them achieve compliance."

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."

"Based on the main international human rights norms and standards  – such as the Universal Declaration of Human Rights, the United Nations Global Compact, the Declaration on Fundamental Principles and Rights at Work and the International Labour Organisation (ILO) Conventions, the Organisation for Economic Cooperation and Development (OECD) Guidelines for Multinational Enterprises, and the United Nations Guiding Principles on Business and Human Rights human rights – Carrefour has undertaken work to identify and prioritise human rights risks in its operations and has set a number of objectives based on the results of this mapping: [...] Forced labour: Carrefour and its franchises undertake not to resort to forced or compulsory labour in any form – in accordance with the strictest rule between local or regional laws and regulations, branch agreements and ILO Conventions 29 and 105. All forms of human trafficking, directly or through providers, are strictly prohibited." ; ". Prohibition of Child Labour [...] Respect for Freedom of association and effective recognition of the right to collective bargaining [...] Prohibition of Discrimination, harassment and abuse [...]"

"Carrefour applies the following principles on sustainable forest management […] supporting for small-scale producers, through inclusion in sustainable supply chains"

"Numerous measures have been put in place to encourage and promote gender equality, to combat violence against women, to promote the development of people with disabilities and to develop uniqueness within our teams." 

We consider the following principles critical for sustainable forest sourcing: ... 4. Respect for local communities’ rights including free and informed consent implementation and land conflict prevention."

"To hire its suppliers, Carrefour has produced a strict charter. This sets out the Group’s commitment to sustainable forests, specifies supply criteria and makes clear recommendations to help suppliers comply with them. The charter has been signed by suppliers using wood and paper pulp to make Carrefour-brand products." ; "To encourage suppliers to achieve these targets, Carrefour has produced a strict charter, setting out the Group’s commitment to sustainable forests - specifying supply criteria and providing recommendations on how to comply."

"The Group has developed risk analysis tools to assess wood provided by its suppliers against three criteria: volume: number of product categories consuming the highest wood equivalent tonnages; species: type of wood used, to guarantee the absence of species at high risk or forbidden by the Carrefour Charter (such as those appearing on the IUCN red list of threatened species); origin: level of risk associated with the country or region of origin of the wood"

"Carrefour is committed to constantly improving working conditions and protecting human rights among its suppliers. For this purpose, Carrefour has put in place a set of purchasing rules, tools and procedures for monitoring its suppliers and helping them achieve compliance."

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."

"Based on the main international human rights norms and standards  – such as the Universal Declaration of Human Rights, the United Nations Global Compact, the Declaration on Fundamental Principles and Rights at Work and the International Labour Organisation (ILO) Conventions, the Organisation for Economic Cooperation and Development (OECD) Guidelines for Multinational Enterprises, and the United Nations Guiding Principles on Business and Human Rights human rights – Carrefour has undertaken work to identify and prioritise human rights risks in its operations and has set a number of objectives based on the results of this mapping: [...] Forced labour: Carrefour and its franchises undertake not to resort to forced or compulsory labour in any form – in accordance with the strictest rule between local or regional laws and regulations, branch agreements and ILO Conventions 29 and 105. All forms of human trafficking, directly or through providers, are strictly prohibited." ; ". Prohibition of Child Labour [...] Respect for Freedom of association and effective recognition of the right to collective bargaining [...] Prohibition of Discrimination, harassment and abuse [...]"

"Carrefour applies the following principles on sustainable forest management supporting for small-scale producers, through inclusion in sustainable supply chains"

"Numerous measures have been put in place to encourage and promote gender equality, to combat violence against women, to promote the development of people with disabilities and to develop uniqueness within our teams." 

We consider the following principles critical for sustainable forest sourcing: ... 4. Respect for local communities’ rights including free and informed consent implementation and land conflict prevention."

"First, Carrefour has shared its ambition of deforestation-free with its top indirect suppliers and own-brand suppliers. Second, Carrefour has organized top-to-top meetings with soy traders to share its ambition of deforestation-free across the wider supply chain. In addition, Carrefour continues to engage its own-brand suppliers. " 

"Carrefour requests that its own-brand suppliers include a non-conversion/deforestation clause taking into account the January 1, 2020 cut-off date. The Group also supports the implementation of these commitments by national brands." 

"It intends to do this through cooperation, sourcing sustainable livestock feed and developing alternatives to animal proteins... Grupo de Trabalho da Soja (GTS) and Grupo de Trabalho do Cerrado (GTC): Carrefour supports the Soy Working Group in Brazil and supports the group dedicated to combating deforestation in the Cerrado biome."

"Evaluations are underway with each supplier in order to refine our total footprint according to current practices (actual soy consumption index versus statistics), to precise origins of the soy, and the proportion of traceable soy that is not linked to deforestation." ; "Finally, Carrefour is calling upon the French and European authorities to bolster their tools for tackling imported deforestation The availability and transparency of traceability data for sensitive raw materials imported into Europe is required in order to effectively assess deforestation risks."

"In 2020, Carrefour Group sourced 170,542 metric tons of embedded soy in its own-brand animal products." 

"Carrefour is committed to constantly improving working conditions and protecting human rights among its suppliers. For this purpose, Carrefour has put in place a set of purchasing rules, tools and procedures for monitoring its suppliers and helping them achieve compliance."

"The Group has identified 22 sensitive raw materials that are covered by a programme to prepare action plans by 2022. In 2018 and 2019, a number of raw materials were the focus of specific action plans, i.e., palm oil, wood and paper, fish and seafood, Brazilian beef, soy, cocoa, cotton, chicken and eggs." [...] Environmental audits Carrefour’s teams are in the process of determining their suppliers’ vigilance level and methods in terms of overall environmental compliance, based on action already taken. Environmental audits are performed at the premises of suppliers that manufacture labelled or certified Carrefour-brand products, and where certain production facilities or key processes may present environmental risks." [...] "Carrefour also uses ecolabels (Forest Stewardship Council, Marine Stewardship Council, Roundtable on Sustainable Palm Oil, etc.) that guarantee that products comply with strict social and environmental standards"

"Post-audit corrective action plans - In the event of a violation of human rights or environmental damage, corrective programmes are implemented in conjunction with the stakeholders and local communities concerned, according to the situation facing them. [...] Independent audits and inspections of supplier premises give rise to action plans designed to address any violations observed, regardless of their severity. The supplier is required to implement each corrective action in the plan before a specified deadline. Compliance with the action plan and implementation deadlines is monitored through follow-up audits. • If a supplier audit report contains a critical non-compliance issue, Carrefour will be informed within 48 hours.[...] Immediate action is then taken by Carrefour and/or the supplier. Training or specific support may be provided by Carrefour’s teams to suppliers where warranted by non-compliance issues."