Hayel Saeed Anam Group

"Human Rights: PIL commits to respect and protect human rights, the rights of all workers, including contract, temporary and migrant workers, the elimination of discrimination in employment [...] Fair Labour: PIL will not accept the use of child labour, forced or bonded labour [...] access to freedom of association"

"Smallholders: PIL is committed to supporting the inclusion of smallholders in its supply base. In line with this, we will support actions and programmes among associates to increase capacity for smallholders."

"Indigenous and Local communities:PIL recognises and respects the rights of indigenous and local communities to give or withhold their Free, Prior, and Informed Consent (FPIC)3 to operations on lands to which they hold legal, communal or customary rights. In line with this, we will not knowingly source from areas developed after 1 July 2018 that have not undergone a FPIC process with indigenous and local communities."

"We believe that sustainability should go hand-in-hand with growth and investment in this commodity. In our responsibility to our customers and community, we commit to play a significant role in supporting sustainable practices in the palm oil industry and integrating these high standards into our business operations.[...] Wherever possible, we will engage with our suppliers to implement RSPO best practices and standards within their operations."

To ensure that PIL meets the commitments made in the Responsible Palm Oil Policy, PIL establishes a transparent grievances mechanism incorporating an avenue for stakeholders to report grievances and a process to resolve complaints in a timely manner. This Grievance Procedure will address the process of receiving, reviewing, investigating, resolving and monitoring of all grievances. This procedure will address grievances from stakeholders in relation to the operations of PIL and its suppliers. [...] Grievances can be submitted via any of the following channels:Addressed to, PIL Sustainability Department sustainability@pilgroup.com Sustainability DepartmentPacific Inter-Link Sdn. Bhd.30th Floor, Menara Dato’ OnnPutra World Trade Centre, 45 Jalan Tun Ismail50480 Kuala Lumpur, Malaysia +603-4027 1077 +603-4027 1020"

"4.1 Supplier engagement:PIL will engage with our key suppliers to uphold our commitments and policies. This will include verification and monitoring of grievances, policy compliance and supplier progress towards meeting our responsible sourcing policy"

"The PIL list of supplying mills is based on information received from our third party suppliers. The disclosed data is correct to the best of PIL’s knowledge at the time of publication. We cannot guarantee its full accuracy and therefore welcome any corrections that may be needed. Blank data fields which are not filled denotes data has been requested but not provided by a supplier. The list are updated as of December 2020, however some suppliers have declared varying periods.As for Internal Supply Chain, PIL do not source from Pacific Medan Industri" They list their Internal Supply Chain and external supply chain mills

"PIL will engage with our key suppliers to uphold our commitments and policies. This will include verification and monitoring of grievances, policy compliance and supplier progress towards meeting our responsible sourcing policy"

"PIL will engage with our key suppliers to uphold our commitments and policies. This will include verification and monitoring of grievances, policy compliance and supplier progress towards meeting our responsible sourcing policy" [...] "Based on the outcome of the findings, the Sustainability Department will develop an implementation plan with clear actions, ownership and timelines to remediate and resolve the grievance. Further engagement is carried out by the Sustainability Department with Grievance raiser and supply chain actor to communicate, accept and finalise the implementation plan and timeline. "

"To view the list of PIL's ongoing sustainability grievance cases and the progress, please click here (updated as 31 July 2021)" - PIL has a list of grievances but they do say how many p

"The Fundamental Principles that create the foundation of our Responsible Sourcing Policy are grounded in internationally recognized standards. We endorse the UN Guiding Principles on Business and Human Rights and are embedding them throughout our operations. In line with the Fundamental Principles, we base our Human Rights commitment on the International Bill of Human Rights consisting of the Universal Declaration of Human Rights, the International Covenant on Civil and Political Rights and the International Covenant on Economic, Social and Cultural Rights; and the International Labor Organization’s fundamental conventions on Rights at Work. We support the OECD Guidelines for Multinational Enterprises [...] There is no discrimination in employment [...] Forced labor [...] Child labour [...] freedom of association"

"We will only work with suppliers who share our values and comply with our Responsible Sourcing Policy. [...] Implementing Mandatory Requirements [...] Policies that prohibit discrimination of any form on the basis of caste, national origin, ethnicity, religion, age, disability, gender"

"We will only work with suppliers who share our values and comply with our Responsible Sourcing Policy. [...] Land rights of communities, including indigenous peoples, will be protected and promotedThe rights and title to property and land of the individual, indigenous people and local communities are respected. All negotiations with regard to their property or land, including the use of and transfers of it, adhere to the principles of free, prior and informed consent, contract transparency and disclosure."

"Business is conducted in a manner which embraces sustainability and reduces environmental impact [...] Environmental management policies and procedures are in place regarding [...] deforestation [...] Sustainability practices are embedded across the supplier’s operations and activities which aim to [...] halt deforestation [...] A systematic review of the supplier’s sustainability practices and environmental management systems is undertaken regularly with support from experienced conservationists and with the involvement of local communities to determine whether appropriate policies and procedures are in place and are functioning to achieve the aims outlined"