IFFCO

"We work to deliver palm oil products that are produced in accordance with these commitments: Social Responsibility  Uphold and promote United Nations Universal Declaration on Human Rights Respect and recognize the rights of all workers including contract, temporary and migrant workers  Uphold the right of all workers to form and join trade unions of their choice as long as it is within and in conjunction with the local laws  Provide fair and equal employment opportunities and benefits to all employees, regardless of race, religion or gender  Recruitment practices are transparent and fair and ensure zero recruitment fee. Direct recruitment is encouraged and recruitment process is well documented.  Prohibit any retention of identity documents unless required by law or agreed by workers for safety purpose  Implement policies to prevent and remediate harassment and abuse, including sexual harassment and abuse  Prohibit child labour and take appropriate measures to prevent child labour  Prohibit forced labour, bonded labour and human trafficking are not used or promoted, and appropriate measures are taken to prevent the use of such labour  Promote safe and healthy working environment and provide workers with adequate equipment and training to ensure that workers are protected from exposure to occupational health and safety hazards  Ensure that all workers are paid a wage equal or exceeding the minimum wage and overtime compensation in accordance with the local and national labour regulations, taking into account reasonable production targets and working hours and prohibit unlawful wage deduction"

"Smallholders  Support the inclusion of smallholders into the supply chain and provide technical assistance and support to help them achieve compliance with required standards and policies  Identity and initiate program to improve the smallholder participation in the sustainable palm oil supply chain"

Commitments: "Provide fair and equal employment opportunities and benefits to all employees, regardless of race, religion or gender [..] IFFCO will work closely with suppliers, and engage all relevant stakeholders whenever necessary, to help them apply and comply with this policy within a reasonable timeline and benefit from its implementation. The policy applies to our suppliers as of January 2019, following the adoption of this Group policy"

"Respect the rights of indigenous and local communities to give or withhold their Free, Prior and Informed Consent (FPIC)"

"IFFCO recognizes the importance of partnership with stakeholders to deliver its goals within the targeted timeline. This includes initiating program to improve the smallholder participation in the sustainable palm oil supply chain, enhancing their productivity and thus reducing the risk of expansion, which often threatens HCV areas and HCS forest. IFFCO will promote and communicate on best practices by its suppliers and collectively work towards the further transformation of the palm oil industry."

"Suppliers must comply with this Code and the law. Suppliers shall be responsible for any monitoring or documenting of their compliance and their efforts to promote compliance within their supply chains. IFFCO reserves the right to investigate any instances of a Supplier’s noncompliance of which it becomes aware. Noncompliance may be grounds for IFFCO to terminate contractual obligations with the Supplier. [...] The documentation necessary to verify compliance with the Code and with all Applicable Laws and Regulations shall be maintained, and shall be made available upon request of IFFCO or its third-party auditor"

"Issues are defined as alleged practices in suppliers’ upstream operation that do not comply with IFFCO’s Group Sustainability Policy, e.g. reports of deforestation, biodiversity loss, or conflict with communities. These reports maybe received from sources such as NGOs, the media, RSPO communication, or other civil society organization, as well as through the internal company network and alert from customers. The procedure is applicable to all production sites (plantation, mills and refineries) that supply IFFCO with CPO or palm derivatives. [..] Issues Submission Issues can be expressed and addressed to Head of Sustainability at sustainability@iffco.com, and should include provisions of the following information:  Full Name  Name of Organization (if any)  Job Title  Address  Phone No./Email Address (at least one contact point)  Description of the issues in detail  Evidences to support the issues"

In their 2020 ACOP report, IFFCO state a total of 794,770 tonnes of palm oil, 44,797.34 of which is RSPO certified

IFFCO publishes an extensive list of its palm oil suppliers.

"When allegation against Tier 1 supplier is received or made known to IFFCO, it is registered in the IFFCO system as Issues. IFFCO’s traceability data is then compared to ascertain the level of exposure of the specific supplier in IFFCO supply chain or footprint. The Issues is classified based on criteria to determine validity, priority to IFFCO, and degree of the allegation. IFFCO will seek clarification and further information from the reported Tier 1 and indirect suppliers on the subject of the issues, before further engagement is to take place to encourage development of action plans to address the issues along with timeline...Issues are evaluated and assessed against a set of criteria for decision making. These criteria are used to determine the validity of the complaints, the degree of significance of the issues, the priority rating for IFFCO, and assessment of whether good and sufficient progress is demonstrated.... Re-entry to the supply chain This procedure sets requirement for IFFCO and its direct suspended suppliers to work towards re-entry into the supply chain. For environmental non-compliant, the minimum requirement includes: a. Commitment to adhere to NDPE policy b. Disclosure of concession map boundaries and list of subsidiary companies c. Planted areas and areas of remaining forest and peat d. Commitment to conservation and/or restoration where relevant. It is encouraged that the commitment is connected to support and contribute to a multistakeholder landscape-level sustainability initiative

IFFCO publishes it's action plans for each supplier found to have breached their polices. Statues include whether or not they have been engaged with, or excluded from their supply chains

"Suppliers must comply with this Code and the law. Suppliers shall be responsible for any monitoring or documenting of their compliance and their efforts to promote compliance within their supply chains. IFFCO reserves the right to investigate any instances of a Supplier’s noncompliance of which it becomes aware. Noncompliance may be grounds for IFFCO to terminate contractual obligations with the Supplier. [...] The documentation necessary to verify compliance with the Code and with all Applicable Laws and Regulations shall be maintained, and shall be made available upon request of IFFCO or its third-party auditor"

"Suppliers must comply with this Code and the law. Suppliers shall be responsible for any monitoring or documenting of their compliance and their efforts to promote compliance within their supply chains. IFFCO reserves the right to investigate any instances of a Supplier’s noncompliance of which it becomes aware. Noncompliance may be grounds for IFFCO to terminate contractual obligations with the Supplier. [...] The documentation necessary to verify compliance with the Code and with all Applicable Laws and Regulations shall be maintained, and shall be made available upon request of IFFCO or its third-party auditor"