IFFCO

"Uphold and promote United Nations Universal Declaration on Human Rights [...] Respect and recognize the rights of all workers including contract, temporary and migrant workers [...] Uphold the right of all workers to form and join trade unions of their choice as long as it is within and in conjunction with the local laws [...] Provide fair and equal employment opportunities and benefits to all employees, regardless of race, religion or gender [...] Prohibit child labour and take appropriate measures to prevent child labour [...] Prohibit forced labour, bonded labour and human trafficking are not used or promoted, and appropriate measures are taken to prevent the use of such labour"

"Support the inclusion of smallholders into the supply chain and provide technical assistance and support to help them achieve compliance with required standards and policies [...] Identity and initiate program to improve the smallholder participation in the sustainable palm oil supply chain"

"Provide fair and equal employment opportunities and benefits to all employees, regardless of race, religion or gender"

"Respect the rights of indigenous and local communities to give or withhold their Free, Prior and Informed Consent (FPIC)"  

"IFFCO recognizes the importance of partnership with stakeholders to deliver its goals within the targeted timeline. This includes initiating program to improve the smallholder participation in the sustainable palm oil supply chain, enhancing their productivity and thus reducing the risk of expansion, which often threatens HCV areas and HCS forest. IFFCO will promote and communicate on best practices by its suppliers and collectively work towards the further transformation of the palm oil industry."  

"Suppliers must comply with this Code and the law. Suppliers shall be responsible for any monitoring or documenting of their compliance and their efforts to promote compliance within their supply chains. IFFCO reserves the right to investigate any instances of a Supplier’s noncompliance of which it becomes aware. Noncompliance may be grounds for IFFCO to terminate contractual obligations with the Supplier. [...] The documentation necessary to verify compliance with the Code and with all Applicable Laws and Regulations shall be maintained, and shall be made available upon request of IFFCO or its third-party auditor"

"This policy aims to: Provide avenues for employees and other stakeholders to raise concerns and receive feedback on actiontaken. [...] Employees, when faced with a concern or violation, can report it in the following ways;I. By dialing the number: +971 6 502 9393II. By writing an email to complianceofficer@iffco.comIII. By sending mail to Internal Audit & Compliance @ PO Box 29220. Port Khalid. Sharjah. UAE"

In their 2020 ACOP report, IFFCO state a total of 794,770 tonnes of palm oil, 44,797.34 of which is RSPO certified

In their 2020 ACOP report, IFFCO state a total of 794,770 tonnes of palm oil, 44,797.34 of which is RSPO certified which equates to 5.63%

"IFFCO’s milestone is to achieve full traceability to mill by mid-2019 and traceability to plantation by 2021. Given that IFFCO Group does not own or operate oil palm plantations and mills, thus 100% of the oil comes from third party mills, aggregators or refiners, IFFCO’s action plan will consist of: Establishing IFFCO’s global footprint and baseline traceability scores for palm oil. Working on traceability to mill by collecting mill name and GPS coordinates. Working with suppliers to map the supply base and achieve traceability to plantations. Analyzing the risks and opportunities of our suppliers. During 2018, IFFCO has focused its efforts to collect all names and respective GPS coordinates of third party mills that supply  IFFCO Tier 1 Refineries (Refineries that receive CPO). The below link shows this information." 

"When allegation against Tier 1 supplier is received or made known to IFFCO, it is registered in the IFFCO system as Issues. IFFCO’s traceability data is then compared to ascertain the level of exposure of the specific supplier in IFFCO supply chain or footprint. The Issues is classified based on criteria to determine validity, priority to IFFCO, and degree of the allegation. IFFCO will seek clarification and further information from the reported Tier 1 and indirect suppliers on the subject of the issues, before further engagement is to take place to encourage development of action plans to address the issues along with timeline. [...] Issues are evaluated and assessed against a set of criteria for decision making. These criteria are used to determine the validity of the complaints, the degree of significance of the issues, the priority rating for IFFCO, and assessment of whether good and sufficient progress is demonstrated. [...] Re-entry to the supply chain This procedure sets requirement for IFFCO and its direct suspended suppliers to work towards re-entry into the supply chain. For environmental non-compliant, the minimum requirement includes: a. Commitment to adhere to NDPE policy b. Disclosure of concession map boundaries and list of subsidiary companies c. Planted areas and areas of remaining forest and peat d. Commitment to conservation and/or restoration where relevant. It is encouraged that the commitment is connected to support and contribute to a multistakeholder landscape-level sustainability initiative"

IFFCO publishes it's action plans for each supplier found to have breached their polices. Statues include whether or not they have been engaged with, or excluded from their supply chains

"Supplier shall operate in full compliance with all applicable laws, rules and regulations where the Supplier conducts business [...]  IFFCO expects Suppliers to allow IFFCO, or a third party authorized byIFFCO, to conduct audits and assessments of the Supplier’s operationsrelevant for the Code, including but not limited to the Supplier’s facilities"

"This policy aims to: Provide avenues for employees and other stakeholders to raise concerns and receive feedback on actiontaken. [...] Employees, when faced with a concern or violation, can report it in the following ways;I. By dialing the number: +971 6 502 9393II. By writing an email to complianceofficer@iffco.comIII. By sending mail to Internal Audit & Compliance @ PO Box 29220. Port Khalid. Sharjah. UAE"

"Suppliers must comply with this Code and the law. Suppliers shall be responsible for any monitoring or documenting of their compliance and their efforts to promote compliance within their supply chains. IFFCO reserves the right to investigate any instances of a Supplier’s noncompliance of which it becomes aware. Noncompliance may be grounds for IFFCO to terminate contractual obligations with the Supplier. [...] The documentation necessary to verify compliance with the Code and with all Applicable Laws and Regulations shall be maintained, and shall be made available upon request of IFFCO or its third-party auditor"

"This policy aims to: Provide avenues for employees and other stakeholders to raise concerns and receive feedback on actiontaken. [...] Employees, when faced with a concern or violation, can report it in the following ways;I. By dialing the number: +971 6 502 9393II. By writing an email to complianceofficer@iffco.comIII. By sending mail to Internal Audit & Compliance @ PO Box 29220. Port Khalid. Sharjah. UAE"