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  • Overall approach
    3/16
    • Overarching commitment on deforestation
      0/6
      Deforestation commitment
      Commodity-specific commitment
      0/6
      Commodities (if applicable): Timber; Pulp & Paper
      "This policy guides the Group’s purchasing of paper products (bags, hang tags, office supplies,etc.), furniture, commercial products using wood as a raw material and man-made cellulosictextiles made from dissolving pulp1 with the goal of avoiding the use of timber or pulp sourcedfrom:1. Ancient and endangered forests, including Indonesia’s Rainforests, Coastal TemperateRainforests of North America, Canada and Russia’s Boreal Forests, and Rainforests inAfrica and South America (i.e. the Amazon);2. Forests logged illegally2;3. Tree plantations3 established through the conversion of natural forests since 1994; and,4. Endangered species habitats."
    • Signatory to an initiative tackling deforestation
      1/1
      Signatory
      Yes
      1/1
      Which initiatives?: UN Global Compact
      "In 2001, Inditex signedthe United Nations (UN) Global Compact, showingour early commitment towards the UN approach tosocial and environmental sustainability."
    • Awareness of the value of forests
      1/1
      Awareness
      Yes
      1/1
      "Inditex gives purchasing preference to forest products sourced from sustainably managedplantations or forests certified to an independent third-party forest standard that meets thefollowing criteria: Preserves “High Conservation Value Forest Areas” for conservation of their biodiversity"
    • Deforestation as a business risk
      0/1
    • High-level management of deforestion
      1/1
      High-level management
      Yes
      1/1
      How often does the committee or board meet to assess company's progress on addressing deforestation-related issues?: At least three times per year

      Which commodities does it apply to?: Timber; Pulp & Paper
      "With regard to the sustainability of the Company and its Group, the [Sustainability] Committee has the following main duties: (a) To oversee the sustainability policy, ensuring that it focuses on creating value, to review it, and to propose to the Board, if appropriate, its updating and amendment". The Sustainability Policy includes commitments to sourcing FSC-certified wood and paper.
    • Executive compensation linked to deforestation
      Yes for at least one commodity
      0/0
      Which commodities does the committee focus on?: Timber; Pulp & Paper

      Does it disclose the percentage of pay at risk?: 15%
      "Criteria used to set the remuneration policy:The Group’s remuneration policy seeks to support the success of the strategy of thebusiness model, setting forth appropriate levels of compensation for each situation.The Board of Directors takes into account, on the proposal of the RemunerationCommittee, the following issues upon setting the remuneration policy: [...] Good Corporate Governance, social and environmental sustainability: progress in these fields is a relevant yardstick within Inditex’s remuneration scheme. [...] Namely, for FY2018, the Board of Directors has resolved, on the proposal of the Remuneration Committee, that the annual variable remuneration be determined in accordance with the following yardsticks: [...] 15% based upon the following yardsticks: the progress in the corporate social sustainability policy and the environmental policy"
    • Target to reduce emissions from land-use change
      0/3
    • Reporting on emissions from land-use change
      0/3
    • Disclosure of conservation activity
    • Disclosure of reforestation activity
  • Commodity score
    32/84
    • Leather
      13/84
      • Commitment Strength
        0/28
        • Commitment to protect priority forests
          0/17
          • Commitment details
            No commitment
            0/10.7
          • Commitment applies to all regions, suppliers and operation
            No
            0/3
            Commitment applies to all regions, suppliers and operation
            No
            0/3
          • Target date
            No target date
            0/2
          • Interim target date
            No
            0/1
        • Commitment to a traceable supply chain
          0/11
          • Commitment details
            No traceability commitment
            0/5.3
            Commitment to a traceable supply chain
            No traceability commitment
            0/5.3
          • Commitment applies to all regions, suppliers and operation
            No
            0/3
            Commitment applies to all regions, suppliers and operation
            No
            0/3
          • Target date
            No target date
            0/2
            Target date
            No target date
            0/2
          • Interim target date
            No
            0/1
            Interim target date
            No
            0/1
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: Discrimination; Forced Labour; Child Labour; Freedom of association
          Inditex has a Supplier Code of Conduct which stipulates "No forced labour [...] No child labour [...] No discrimination [...] Respect for freedom of association and collective bargaining"
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          "Manufacturers and suppliers shall not apply any type of discriminatory practice withregards the recruitment, compensation, access to training, promotion, termination ofthe employment agreement or retirement, based on race, caste, creed, nationality,religion, age, physical or mental disability, gender, marital status, sexual orientationand/or union membership or political affiliation"
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No commitment
          0/4
      • Reporting and Implementation
        8/38
        • Reporting against commitments
          0/6
        • Reporting is independently verified
          0/4
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
          Collaborative actions
          No
          0/2
          What is the nature of that participation?: Attending & contributing to meetings

          What initiatives does the company participate in?: Leather Working Group
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "Manufacturers and suppliers shall be duly committed at all times to protect the environment and shall comply with the standards and requirements of the applicable local and international Laws and Regulations [...] Manufacturers and suppliers shall authorize Inditex and/or any third parties the former might appoint, to monitor the appropriate enforcement of the Code. For these purposes, they shall provide the required means and the appropriate access to the facilities and documentation required to ensure this verification."
        • Accessible grievance mechanism
          Yes
          4/4
          Accessible grievance mechanism
          Yes
          4/4
          What is the nature of the grievance mechanism used by the company (own mechanism, that of external company, internationally recognised mechanism, focused on social issues, focused on environmental issues, etc.)?: Contact details for Committee of Ethics

          Does the company publish grievances that have been made against it, as well as responses and resolutions including status and timeframes: No

          Details of the mechanism: Social
          "To this end, any notices given pursuant to the provisions of this Code, either reports of any breach or enquiries regarding the Code’s interpretation or application can be addressed directly to the Committee of Ethics via: 8 Post: Avenida de la Diputación, Edificio Inditex, 15142 Arteixo, A Coruña ( Spain), Att: Committee of Ethics Email: comitedeetica@inditex.com. Fax: +34 981 186211."
        • Report volumes of commodity
          Reporting non-certified/non-compliant volume
          2/4
          Report volumes of commodity
          Reporting non-certified/non-compliant volume
          2/4
          What is the non-certified/non-compliant volume?: 228,910.5 tons
          In their 2019 CDP Forests report, Inditex report that they used 228,910.5 tons of leather.
        • Downstream: Publishing supplier lists
          No disclosure
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
          Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
          Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: No
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: No
    • Pulp & Paper
      47/84
      • Commitment Strength
        24/28
        • Commitment to protect priority forests
          10/12
          • Commitment details
            Zero-gross deforestation
            6/8
            Commitment to protect priority forests
            Zero-gross deforestation
            6/8
            Which certification schemes are used?: FSC; PEFC
            "Inditex prioritizes the certification of its paper, wood and furniture products under the Forest Stewardship Council (FSC) standard. As a transitional measure, and in those cases where it is not possible to obtain products with these characteristics, as a minimum requirement, certification based on the PEFC international standard or equivalent is required. When these types of products are made from timber sourced from countries with ancient and endangered forests, we will avoid sourcing from these ancient and endangered forests and also require Forest Stewardship Council (FSC) certification."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Inditex prioritizes the certification of its paper, wood and furniture products under the Forest Stewardship Council (FSC) standard. As a transitional measure, and in those cases where it is not possible to obtain products with these characteristics, as a minimum requirement, certification based on the PEFC international standard or equivalent is required. When these types of products are made from timber sourced from countries with ancient and endangered forests, we will avoid sourcing from these ancient and endangered forests and also require Forest Stewardship Council (FSC) certification."
          • Target date
            Current/2020/Pre-2020
            1.3/1.3
            Target date
            Current/2020/Pre-2020
            1.3/1.3
            "Inditex prioritizes the certification of its paper, wood and furniture products under the Forest Stewardship Council (FSC) standard. As a transitional measure, and in those cases where it is not possible to obtain products with these characteristics, as a minimum requirement, certification based on the PEFC international standard or equivalent is required. When these types of products are made from timber sourced from countries with ancient and endangered forests, we will avoid sourcing from these ancient and endangered forests and also require Forest Stewardship Council (FSC) certification."
          • Interim target date
            Yes
            0.7/0.7
            Interim target date
            Yes
            0.7/0.7
            What date is given for the interim milestone(s)?: Current
            Target date is current - see 3.2
        • Commitment to reduce use of virgin wood fibre
          8/8
          • Commitment details
            Yes
            4/4
            Commitment to reduce use of virgin wood fibre
            Yes
            4/4
            Type of commitment: Recycled content
            "Inditex gives purchasing preference to forest products with high-recycled content, and/or postconsumer waste, and encourages suppliers to continuously maintain, improve and expand theavailability of such products."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Inditex gives purchasing preference to forest products with high-recycled content, and/or postconsumer waste, and encourages suppliers to continuously maintain, improve and expand theavailability of such products."
          • Target date
            Current/2020/Pre-2020
            1.3/1.3
            Target date
            Current/2020/Pre-2020
            1.3/1.3
            "Inditex gives purchasing preference to forest products with high-recycled content, and/or postconsumer waste, and encourages suppliers to continuously maintain, improve and expand theavailability of such products."
          • Interim target date
            Yes
            0.7/0.7
            Interim target date
            Yes
            0.7/0.7
            What date is given for the interim milestone(s)?: Current
            Target date is current - see 3.2
        • Commitment to a traceable supply chain
          6/8
          • Commitment details
            Downstream company - traces to Processing Facility - checks compliance
            4/4
            Commitment to a traceable supply chain
            Downstream company - traces to Processing Facility - checks compliance
            4/4
            [Translation] "On the other hand, in the case of Join Life garments, the viscose or modal must have a physical trace and come from specific factories that comply with the EU BAT standard and that are listed in the Joinlife4 standard. Any order with a composition of cellulosic fibers will not be admitted if the origin of said fibers does not come from any of the listed suppliers. Applies to all garments from the Winter 2021 Collection." "If in one of our traceability audits we identify that a supplier has not declared a production unit, our sustainability and purchasing teams work together to get the supplier to correct that situation and to commit to meeting our transparency requirements."
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
            Commitment applies to all regions, suppliers and operation
            No
            0/2
            Only applies to Join Life garments - [Translation] "On the other hand, in the case of Join Life garments, the viscose or modal must have a physical trace and come from specific factories that comply with the EU BAT standard and that are listed in the Joinlife4 standard. Any order with a composition of cellulosic fibers will not be admitted if the origin of said fibers does not come from any of the listed suppliers. Applies to all garments from the Winter 2021 Collection." "If in one of our traceability audits we identify that a supplier has not declared a production unit, our sustainability and purchasing teams work together to get the supplier to correct that situation and to commit to meeting our transparency requirements."
          • Target date
            Current/2020/Pre-2020
            1.3/1.3
            Target date
            Current/2020/Pre-2020
            1.3/1.3
            [Translation] "On the other hand, in the case of Join Life garments, the viscose or modal must have a physical trace and come from specific factories that comply with the EU BAT standard and that are listed in the Joinlife4 standard. Any order with a composition of cellulosic fibers will not be admitted if the origin of said fibers does not come from any of the listed suppliers. Applies to all garments from the Winter 2021 Collection." "If in one of our traceability audits we identify that a supplier has not declared a production unit, our sustainability and purchasing teams work together to get the supplier to correct that situation and to commit to meeting our transparency requirements."
          • Interim target date
            Yes
            0.7/0.7
            Interim target date
            Yes
            0.7/0.7
            What date is given for the interim milestone(s)?: Current
            Target date is current - see 3.2
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: Discrimination; Forced Labour; Child Labour; Freedom of association
          Inditex has a Supplier Code of Conduct which stipulates "No forced labour [...] No child labour [...] No discrimination [...] Respect for freedom of association and collective bargaining"
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          "Manufacturers and suppliers shall not apply any type of discriminatory practice withregards the recruitment, compensation, access to training, promotion, termination ofthe employment agreement or retirement, based on race, caste, creed, nationality,religion, age, physical or mental disability, gender, marital status, sexual orientationand/or union membership or political affiliation"
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No commitment
          0/4
      • Reporting and Implementation
        18/38
        • Reporting against commitments
          4/6
          • Commitment to protect priority forests
            Yes
            2/2
            Commitment to protect priority forests
            Yes
            2/2
            "All wood based products used in the Group’s stores comply with the company’s Forest Products Policy. All furniture and paper products have sustainable forest certification PEFC or FSC stamps, ensuring that the entire production process of forest-origin raw material is carried out in a controlled manner and following sustainability criteria." In their 2019 CDP forests report, Inditex report that they used 869,045.4 tons of timber, including paper and packaging. 12402.87 tons of Paper and Primary packaging were FSC-certified, representing 80% of their total paper and packaging volume.
          • Commitment to reduce use of virgin wood fibre
            Yes
            2/2
            Commitment to reduce use of virgin wood fibre
            Yes
            2/2
            In its 2019 Sustainability Report, Inditex reports that it achieved "100% recycled boxes for Zara.com" in 2016.
          • Commitment to a traceable supply chain
            No
            0/2
            Commitment to a traceable supply chain
            No
            0/2
            Does the company report on the degree of compliance/progress with commitments, disaggregated by relevant factors such as origin or supply chain stage?: No
            In their 2019 CDP report, Inditex report that 81-90% of timber is traceable to the country of origin.
        • Reporting is independently verified
          1/4
          • Commitment to protect priority forests
            Yes: third-party
            1.3/1.3
            Commitment to protect priority forests
            Yes: third-party
            1.3/1.3
            Which processes or groups does the company use for third party verification?: FSC, PEFC
            "All wood based products used in the Group’s stores comply with the company’s Forest Products Policy. All furniture and paper products have sustainable forest certification PEFC or FSC stamps, ensuring that the entire production process of forest-origin raw material is carried out in a controlled manner and following sustainability criteria." In their 2019 CDP forests report, Inditex report that they used 869,045.4 tons of timber, including paper and packaging. 12402.87 tons of Paper and Primary packaging were FSC-certified, representing 80% of their total paper and packaging volume.
          • Commitment to reduce use of virgin wood fibre
            No
            0/1.3
          • Commitment to a traceable supply chain
            No
            0/1.3
        • Deforestation cut off date
          Yes
          2/2
          Deforestation cut off date
          Yes
          2/2
          Cut-off date: 1994
          "This policy guides the Group’s purchasing of paper products (bags, hang tags, office supplies, etc.), furniture, commercial products using wood as a raw material and man-made cellulosic textiles made from dissolving pulp1 with the goal of avoiding the use of timber or pulp sourced from: [...] Tree plantations established through the conversion of natural forests since 1994"
        • Collaborative actions
          Yes
          2/2
          Collaborative actions
          Yes
          2/2
          What initiatives does the company participate in?: Canopy Initiative, International Alliance on Forest Products

          What is the nature of that participation?: Attending & contributing to meetings
          "Examples ofInternational groups Inditex has joined inefforts to protect biodiversity include: [...] International Alliance on ForestProducts." "In early 2014, Inditex was one of the first global fashion retailers to partner the environmental non-profit organisation Canopy to stop ancient and endangered forests being felled to make wood-based fibres."
        • Risk assessments for forest risk
          No
          0/2
          Risk assessments for forest risk
          No
          0/2
          For what percentage of material produced or sourced by the company has forest risk been assessed?: 0 Not specified

          How frequently are assessments conducted?: Not specified
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "Manufacturers and suppliers shall be duly committed at all times to protect the environment and shall comply with the standards and requirements of the applicable local and international Laws and Regulations [...] Manufacturers and suppliers shall authorize Inditex and/or any third parties the former might appoint, to monitor the appropriate enforcement of the Code. For these purposes, they shall provide the required means and the appropriate access to the facilities and documentation required to ensure this verification."
        • Accessible grievance mechanism
          Yes
          4/4
          Accessible grievance mechanism
          Yes
          4/4
          Does the company publish grievances that have been made against it, as well as responses and resolutions including status and timeframes: No

          Details of the mechanism: Social; Environmental

          What is the nature of the grievance mechanism used by the company (own mechanism, that of external company, internationally recognised mechanism, focused on social issues, focused on environmental issues, etc.)?: Contact details for Committee of Ethics
          "To this end, any notices given pursuant to the provisions of this Code, either reports of any breach or enquiries regarding the Code’s interpretation or application can be addressed directly to the Committee of Ethics via: 8 Post: Avenida de la Diputación, Edificio Inditex, 15142 Arteixo, A Coruña ( Spain), Att: Committee of Ethics Email: comitedeetica@inditex.com. Fax: +34 981 186211."
        • Report volumes of commodity
          No reporting
          0/4
          Report volumes of commodity
          No reporting
          0/4
          What is the certified volume?: 12402.87 tons

          What is the non-certified/non-compliant volume?: 9,922.296 tons

          Which certification schemes are used?: FSC

          For what percent of the company's supply volume is third-party verification of performance relative to commitments conducted?: 80%
          In their 2019 CDP forests report, Inditex report that they used 869,045.4 tons of timber, including paper and packaging. 12402.87 tons of Paper and Primary packaging were FSC-certified, representing 80% of their total paper and packaging volume.
        • Downstream: Publishing supplier lists
          Yes report direct suppliers
          2/4
          Downstream: Publishing supplier lists
          Yes report direct suppliers
          2/4
          What type of location data (boundary, point, etc.) is provided for smallholder farms?: Not specified

          For what percent of smallholder suppliers is location disclosed?: 0 Not specified

          For what percent are boundaries disclosed?: 0 Not specified

          What is the volume of the forest risk commodity that the company sourced in the previous year from each national or sub-national location?: 0 Not specified

          For what percent of suppliers' production areas are point locations disclosed?: 0 Not specified

          From what sub-national jurisdiction(s) does the company source material?: Not specified

          Does the company disclose location of suppliers' production areas or primary processing sites?: Not specified

          For what percent is no location data disclosed?: 0 Not specified

          From what country(ies) does the company source material?: Not specified
          Inditex reports its direct suppliers under the CanopyStyle Initiative: Lenzing, Birla, Sanyou, Kelheim, Bailu, Enka
        • Downstream: Monitor compliance in supply chain
          Yes for its suppliers production or primary processing operations in its supply chains
          4/4
          Downstream: Monitor compliance in supply chain
          Yes for its suppliers production or primary processing operations in its supply chains
          4/4
          What percentage of the company's supply chain volume does that represent?: 0 Not specified

          For what percent of suppliers does the company directly monitor compliance of production or processing operations?: 0 Not specified

          For what percentage of suppliers does the company use/rely on external mechanisms to monitor compliance?: 0 Not specified

          How frequently is compliance assessed?: Not specified

          Details of monitoring: Using internal monitoring and verification systems
          Supplier Code of Conduct states that "Manufacturers and suppliers shall be duly committed at all times to protect the environment and shall comply with the standards and requirements of the applicable local and international Laws and Regulations. Likewise, they commit to comply with environmental standards established by Inditex including, if applicable, the necessary measures to reduce and compensate such impact in order to apply said standards." (This refers to the Forest Products Policy). Elsewhere, Inditex states that " we carry out the following types of audits: Pre-assessment audits: before a supplier is certified to work with us, they are audited, without prior notice, in order to guarantee that they and any facilities they plan to use comply with the requirements laid down in our Code of Conduct. Should the supplier pass this initial filter, our business relationship commences with the supplier ratifying Inditex's Minimum Requirements, which include social, environmental and product health and safety compliance commitments [...] Our suppliers and manufacturers enjoy the full support of our sustainability teams but –if they fail to display willingness to improve or to comply with the remedial measures stipulated within the required deadlines, they will no longer be allowed to produce for Inditex."
        • Downstream: Engagement with non-compliant suppliers
          Engage with suppliers with a time-bound threat of exclusion
          2/2
          Downstream: Engagement with non-compliant suppliers
          Engage with suppliers with a time-bound threat of exclusion
          2/2
          What criteria does the policy specify for blacklisting or exclusion?: Failure to comply with remedial measures

          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: Yes

          What type of support does the company offer to its suppliers to help them achieve compliance with commitments?: Corrective Action Plan
          Supplier Code of Conduct states that "Manufacturers and suppliers shall be duly committed at all times to protect the environment and shall comply with the standards and requirements of the applicable local and international Laws and Regulations. Likewise, they commit to comply with environmental standards established by Inditex including, if applicable, the necessary measures to reduce and compensate such impact in order to apply said standards." (This refers to the Forest Products Policy). Elsewhere, Inditex states that " we carry out the following types of audits: Pre-assessment audits: before a supplier is certified to work with us, they are audited, without prior notice, in order to guarantee that they and any facilities they plan to use comply with the requirements laid down in our Code of Conduct. Should the supplier pass this initial filter, our business relationship commences with the supplier ratifying Inditex's Minimum Requirements, which include social, environmental and product health and safety compliance commitments [...] Our suppliers and manufacturers enjoy the full support of our sustainability teams but –if they fail to display willingness to improve or to comply with the remedial measures stipulated within the required deadlines, they will no longer be allowed to produce for Inditex [...] After each Corrective Action Plan, we assess the factory once again by performing a new social audit in order to verify that all of the improvements identified have been introduced. If a factory fails to reach the required compliance thresholds following this audit, it will be blacklisted and will not receive any new orders."
        • Downstream: Disclosure of non-compliant suppliers
          Yes (engaged); Yes (excluded)
          2/2
          Downstream: Disclosure of non-compliant suppliers
          Yes (engaged); Yes (excluded)
          2/2
          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: No

          How many noncompliant producers or suppliers are engaged through improvement plans or other processes, and what percentage of the company's supply chain volume does that represent?: 71
          Inditexa reports the number of suppliers in different categories in 2017. Supplier A: Complies with the Code of Conduct - 661. Supplier B: Does not comply with any non-relevant aspect of the Code of Conduct - 962. Supplier C: Does not comply with a sensitive aspect of the Code of Conduct - 101. Provider in a Corrective Action Plan (CAP): Breaches of the Code of Conduct that trigger the immediate implementation of a Corrective Action Plan - 71. Supplier PR: In the audit process - 29. Number of excluded suppliers - 64.
    • Timber *
      38/84
      • Commitment Strength
        14/28
        • Commitment to protect priority forests
          14/17
          • Commitment details
            Zero-gross deforestation
            8/10.7
            Commitment to protect priority forests
            Zero-gross deforestation
            8/10.7
            Which certification schemes are used?: FSC
            "Inditex prioritizes the certification of its paper, wood and furniture products under the Forest Stewardship Council (FSC) standard. As a transitional measure, and in those cases where it is not possible to obtain products with these characteristics, as a minimum requirement, certification based on the PEFC international standard or equivalent is required. When these types of products are made from timber sourced from countries with ancient and endangered forests, we will avoid sourcing from these ancient and endangered forests and also require Forest Stewardship Council (FSC) certification."
          • Commitment applies to all regions, suppliers and operation
            Yes
            3/3
            Commitment applies to all regions, suppliers and operation
            Yes
            3/3
            "Inditex prioritizes the certification of its paper, wood and furniture products under the Forest Stewardship Council (FSC) standard. As a transitional measure, and in those cases where it is not possible to obtain products with these characteristics, as a minimum requirement, certification based on the PEFC international standard or equivalent is required. When these types of products are made from timber sourced from countries with ancient and endangered forests, we will avoid sourcing from these ancient and endangered forests and also require Forest Stewardship Council (FSC) certification."
          • Target date
            Current/2020/Pre-2020
            2/2
            Target date
            Current/2020/Pre-2020
            2/2
            "Inditex prioritizes the certification of its paper, wood and furniture products under the Forest Stewardship Council (FSC) standard. As a transitional measure, and in those cases where it is not possible to obtain products with these characteristics, as a minimum requirement, certification based on the PEFC international standard or equivalent is required. When these types of products are made from timber sourced from countries with ancient and endangered forests, we will avoid sourcing from these ancient and endangered forests and also require Forest Stewardship Council (FSC) certification."
          • Interim target date
            Yes
            1/1
            Interim target date
            Yes
            1/1
            What date is given for the interim milestone(s)?: current
            Target date is current - see 3.2
        • Commitment to a traceable supply chain
          0/11
          • Commitment details
            No traceability commitment
            0/5.3
          • Commitment applies to all regions, suppliers and operation
            No
            0/3
          • Target date
            No target date
            0/2
          • Interim target date
            No
            0/1
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: Discrimination; Forced Labour; Child Labour; Freedom of association
          Inditex has a Supplier Code of Conduct which stipulates "No forced labour [...] No child labour [...] No discrimination [...] Respect for freedom of association and collective bargaining"
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          "Manufacturers and suppliers shall not apply any type of discriminatory practice withregards the recruitment, compensation, access to training, promotion, termination ofthe employment agreement or retirement, based on race, caste, creed, nationality,religion, age, physical or mental disability, gender, marital status, sexual orientationand/or union membership or political affiliation"
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No commitment
          0/4
      • Reporting and Implementation
        19/38
        • Reporting against commitments
          3/6
          • Commitment to protect priority forests
            Yes
            3/3
            Commitment to protect priority forests
            Yes
            3/3
            "All wood based products used in the Group’s stores comply with the company’s Forest Products Policy. All furniture and paper products have sustainable forest certification PEFC or FSC stamps, ensuring that the entire production process of forest-origin raw material is carried out in a controlled manner and following sustainability criteria."
          • Commitment to a traceable supply chain
            No
            0/3
        • Reporting is independently verified
          2/4
          • Commitment to protect priority forests
            Yes: third-party
            2/2
            Commitment to protect priority forests
            Yes: third-party
            2/2
            "All wood based products used in the Group’s stores comply with the company’s Forest Products Policy. All furniture and paper products have sustainable forest certification PEFC or FSC stamps, ensuring that the entire production process of forest-origin raw material is carried out in a controlled manner and following sustainability criteria."
          • Commitment to a traceable supply chain
            No
            0/2
        • Deforestation cut off date
          Yes
          2/2
          Deforestation cut off date
          Yes
          2/2
          Cut-off date: 1994
          "This policy guides the Group’s purchasing of paper products (bags, hang tags, office supplies, etc.), furniture, commercial products using wood as a raw material and man-made cellulosic textiles made from dissolving pulp1 with the goal of avoiding the use of timber or pulp sourced from: [...] Tree plantations established through the conversion of natural forests since 1994"
        • Collaborative actions
          Yes
          2/2
          Collaborative actions
          Yes
          2/2
          What initiatives does the company participate in?: Canopy Initiative, International Alliance on Forest Products

          What is the nature of that participation?: Attending & contributing to meetings
          "Examples ofInternational groups Inditex has joined inefforts to protect biodiversity include: [...] International Alliance on ForestProducts." "In early 2014, Inditex was one of the first global fashion retailers to partner the environmental non-profit organisation Canopy to stop ancient and endangered forests being felled to make wood-based fibres."
        • Risk assessments for forest risk
          No
          0/2
          Risk assessments for forest risk
          No
          0/2
          For what percentage of material produced or sourced by the company has forest risk been assessed?: 0 Not specified

          How frequently are assessments conducted?: Not specified
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "Manufacturers and suppliers shall be duly committed at all times to protect the environment and shall comply with the standards and requirements of the applicable local and international Laws and Regulations [...] Manufacturers and suppliers shall authorize Inditex and/or any third parties the former might appoint, to monitor the appropriate enforcement of the Code. For these purposes, they shall provide the required means and the appropriate access to the facilities and documentation required to ensure this verification."
        • Accessible grievance mechanism
          Yes
          4/4
          Accessible grievance mechanism
          Yes
          4/4
          Details of the mechanism: Social; Environmental

          Does the company publish grievances that have been made against it, as well as responses and resolutions including status and timeframes: No

          What is the nature of the grievance mechanism used by the company (own mechanism, that of external company, internationally recognised mechanism, focused on social issues, focused on environmental issues, etc.)?: Contact details for Committee of Ethics
          "To this end, any notices given pursuant to the provisions of this Code, either reports of any breach or enquiries regarding the Code’s interpretation or application can be addressed directly to the Committee of Ethics via: 8 Post: Avenida de la Diputación, Edificio Inditex, 15142 Arteixo, A Coruña ( Spain), Att: Committee of Ethics Email: comitedeetica@inditex.com. Fax: +34 981 186211."
        • Report volumes of commodity
          Reporting non-certified/non-compliant volume
          2/4
          Report volumes of commodity
          Reporting non-certified/non-compliant volume
          2/4
          What is the non-certified/non-compliant volume?: 869,045.4 tons
          In their 2019 CDP forests report, Inditex report that they used 869,045.4 tons of timber
        • Downstream: Publishing supplier lists
          No disclosure
          0/4
        • Downstream: Monitor compliance in supply chain
          Yes for its suppliers production or primary processing operations in its supply chains
          4/4
          Downstream: Monitor compliance in supply chain
          Yes for its suppliers production or primary processing operations in its supply chains
          4/4
          What percentage of the company's supply chain volume does that represent?: 0 Not specified

          For what percent of suppliers does the company directly monitor compliance of production or processing operations?: 0 Not specified

          How frequently is compliance assessed?: Not specified

          Details of monitoring: Using internal monitoring and verification systems

          For what percentage of suppliers does the company use/rely on external mechanisms to monitor compliance?: 0 Not specified
          Supplier Code of Conduct states that "Manufacturers and suppliers shall be duly committed at all times to protect the environment and shall comply with the standards and requirements of the applicable local and international Laws and Regulations. Likewise, they commit to comply with environmental standards established by Inditex including, if applicable, the necessary measures to reduce and compensate such impact in order to apply said standards." (This refers to the Forest Products Policy). Elsewhere, Inditex states that " we carry out the following types of audits: Pre-assessment audits: before a supplier is certified to work with us, they are audited, without prior notice, in order to guarantee that they and any facilities they plan to use comply with the requirements laid down in our Code of Conduct. Should the supplier pass this initial filter, our business relationship commences with the supplier ratifying Inditex's Minimum Requirements, which include social, environmental and product health and safety compliance commitments [...] Our suppliers and manufacturers enjoy the full support of our sustainability teams but –if they fail to display willingness to improve or to comply with the remedial measures stipulated within the required deadlines, they will no longer be allowed to produce for Inditex."
        • Downstream: Engagement with non-compliant suppliers
          Engage with suppliers with a time-bound threat of exclusion
          2/2
          Downstream: Engagement with non-compliant suppliers
          Engage with suppliers with a time-bound threat of exclusion
          2/2
          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: Yes

          What type of support does the company offer to its suppliers to help them achieve compliance with commitments?: Corrective Action Plan

          What criteria does the policy specify for blacklisting or exclusion?: Failure to comply with remedial measures
          Supplier Code of Conduct states that "Manufacturers and suppliers shall be duly committed at all times to protect the environment and shall comply with the standards and requirements of the applicable local and international Laws and Regulations. Likewise, they commit to comply with environmental standards established by Inditex including, if applicable, the necessary measures to reduce and compensate such impact in order to apply said standards." (This refers to the Forest Products Policy). Elsewhere, Inditex states that " we carry out the following types of audits: Pre-assessment audits: before a supplier is certified to work with us, they are audited, without prior notice, in order to guarantee that they and any facilities they plan to use comply with the requirements laid down in our Code of Conduct. Should the supplier pass this initial filter, our business relationship commences with the supplier ratifying Inditex's Minimum Requirements, which include social, environmental and product health and safety compliance commitments [...] Our suppliers and manufacturers enjoy the full support of our sustainability teams but –if they fail to display willingness to improve or to comply with the remedial measures stipulated within the required deadlines, they will no longer be allowed to produce for Inditex [...] After each Corrective Action Plan, we assess the factory once again by performing a new social audit in order to verify that all of the improvements identified have been introduced. If a factory fails to reach the required compliance thresholds following this audit, it will be blacklisted and will not receive any new orders."
        • Downstream: Disclosure of non-compliant suppliers
          Yes (engaged); Yes (excluded)
          2/2
          Downstream: Disclosure of non-compliant suppliers
          Yes (engaged); Yes (excluded)
          2/2
          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: No

          How many noncompliant producers or suppliers are engaged through improvement plans or other processes, and what percentage of the company's supply chain volume does that represent?: 71
          Inditexa reports the number of suppliers in different categories in 2017. Supplier A: Complies with the Code of Conduct - 661. Supplier B: Does not comply with any non-relevant aspect of the Code of Conduct - 962. Supplier C: Does not comply with a sensitive aspect of the Code of Conduct - 101. Provider in a Corrective Action Plan (CAP): Breaches of the Code of Conduct that trigger the immediate implementation of a Corrective Action Plan - 71. Supplier PR: In the audit process - 29. Number of excluded suppliers - 64.
  • * commodity scores for which a company is not a powerbroker are given half the weighting of other commodities in total scores

  • Commitment strength
    12/28
    Avg. score
  • Reporting and Implementation
    14/38
    Avg. score
  • Social considerations
    5/18
    Avg. score

Profile

Inditex is a Spanish fashion retailer. It has eight brands, including Zara, Pull&Bear, Bershka, Massimo Dutti, and Stradivarius. Inditex has over 7000 stores in more than 90 countries, and employs over 160,000 people. The company claims to be one of the largest fashion retailers in the world. Inditex use cellulose and leather in its products. Inditex S.A. is selected as a powerbroker for leather and pulp & paper and is also assessed for its exposure to timber.

Sector
Industry sector 
Accessories & luggage, Apparel & footwear, Furniture & flooring
Segments
Manufacturer, Retailer
HQ
HQ 
Spain
Company Type
Company type 
Public listed
Collective Commitments
Consumer Goods Forum member
New York Declaration on Forests signatory

Top Brands

Zara, Pull&Bear, Massimo Dutti, Bershka, Oysho, Zara Home, Uterque

How we assess the Forest 500

To ensure deforestation free supply chains, companies need to adopt and implement timebound and measurable policies for forest risk commodities.

All assessments use policies published on company websites, some links may have changed or been removed since the time of assessment.

Disclaimer

This assessment has been carried out following the methodology developed for the Forest 500 project, available here. Please see our disclaimer applicable to all information contained within this site and our terms and conditions for use of data presented on this site.

All assessments use policies published on company and financial institution websites, and while we endeavor to keep them updated some links may have changed or been removed since the time of assessment.

Please contact us with any concerns or feedback about this or other assessments included in the Forest 500.