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  • Overall approach
    3/12
    • Overarching commitment on deforestation
      0/4
    • Signatory to an initiative tackling deforestation
      1/1
      Yes
      1/1
      Which initiatives?: World Business Council for Sustainable Development Forest Solutions Group
      "FrieslandCampina is [...] a member of the World Business Council for Sustainable Development (200 multinationals working together on sustainability)."
    • Awareness of the value of forests
      1/1
      Yes
      1/1
      "This deforestation is at the cost of the vulnerable ecosystem and leads to less living space for species such as orang-utan and elephant."; "Acceleration is required in a number of areas relating to biodiversity to combat deforestation and the decline of specific species. This is why FrieslandCampina continues to work on maintaining 100 percent RTRS-certified soy and together with the Netherlands Society for the Protection of Birds and BoerenNatuur established the Strengthening Meadow Bird Habitats Foundation."
    • Deforestation as a business risk
      0/1
    • High-level management of deforestion
      1/1
      Yes
      1/1
      "Our sustainability strategy is interwoven in the entire organisation, with a governance structure in place, periodically reporting on progress internally and externally. FrieslandCampina’s Executive Board has final responsibility for the sustainability policy and the development and coordination of this policy are the responsibility of the Corporate Sustainability department. The Sustainability Council is responsible for assessment and consultation. [...] Sustainability KPIs of FrieslandCampina are related to: [...] Procurement of commodities from sustainable sources." 
    • Executive compensation linked to deforestation
    • Target to reduce emissions from land-use change
      0/2
    • Reporting on emissions from land-use change
      0/2
    • Disclosure of conservation activity
    • Disclosure of reforestation activity
    • Target to reduce emissions in scope 1/2
      Yes
      0/0
      Type of climate target: Other or unclear

      What is the target date for the company to achieve their climate target?: 2050
      "In 2050 we want to produce climate neutrally. That is why we want to have reduced our emissions by at least a third by 2030 (compared to 2015). [...] Our goal is to achieve a 400-kilotonne reduction in CO2 emissions through the anaerobic digestion of manure. This is 25% of the greenhouse gas reduction necessary for our climate-neutral growth objective!"; "Scope: member dairy farms, transport from farm to production locations, production locations."
  • Commodity score
    42/88
    • Palm oil
      43/88
      • Commitment Strength
        8/20
        • Commitment to protect priority forests
          4/8
          • Commitment details
            Credible certification scheme
            2/6
            Commitment to protect priority forests
            Credible certification scheme
            2/6
            Which certification schemes are used?: RSPO
            "We only purchase RSPO-certified palm oil."
          • Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            "We only purchase RSPO-certified palm oil."
          • Target date
            Current/achieved
            0.7/0.7
            Target date
            Current/achieved
            0.7/0.7
            "We only purchase RSPO-certified palm oil."
          • Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            "We only purchase RSPO-certified palm oil."
        • Commitment to protect High Carbon Stock areas and/or peatlands
          0/5
          • Commitment details
            No
            0/3
          • Commitment applies to all regions, suppliers and operation
            No
            0/1.3
          • Target date
            No target date
            0/0.7
          • Interim target date
            No
            0/0.3
        • Commitment to a traceable supply chain
          4/6
          • Commitment details
            Downstream company, traces to Processing Facility, no compliance check
            2/4
            Commitment to a traceable supply chain
            Downstream company, traces to Processing Facility, no compliance check
            2/4
            "The volume of purchased palm oil, soy, pulp & paper and cocoa that is traceable to source. The source is defined as follows: for palm oil the local palm oil press; for cocoa the cooperative’s local warehouse; for soy the country of origin, and for pulp & paper the forest, plantation or region of origin. For administrative reasons, the traceability of palm oil relates to the volumes of the previous year under review and is reported in the current year under review. [...] By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."
          • Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            "The volume of purchased palm oil, soy, pulp & paper and cocoa that is traceable to source. The source is defined as follows: for palm oil the local palm oil press; for cocoa the cooperative’s local warehouse; for soy the country of origin, and for pulp & paper the forest, plantation or region of origin. For administrative reasons, the traceability of palm oil relates to the volumes of the previous year under review and is reported in the current year under review."
          • Target date
            2025
            0.3/0.7
            Target date
            2025
            0.3/0.7
            "The volume of purchased palm oil, soy, pulp & paper and cocoa that is traceable to source. The source is defined as follows: for palm oil the local palm oil press; for cocoa the cooperative’s local warehouse; for soy the country of origin, and for pulp & paper the forest, plantation or region of origin. For administrative reasons, the traceability of palm oil relates to the volumes of the previous year under review and is reported in the current year under review. [...] By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."
          • Interim target date
            Yes
            0.3/0.3
            Interim target date
            Yes
            0.3/0.3
            What date is given for the interim milestone(s)?: 2020
            Reported in a table: 2020 Objectives [...] Traceability to source (palm oil, soy, pulp & paper, cocoa): 80%
      • Social Considerations
        11/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: ILO; UN Declaration for HR; Discrimination; Forced labour; Child labour; Freedom of association
          "We base this “responsible entrepreneurship” on the OECD Guidelines for multinational enterprises, the ILO Declaration on Fundamental Principles and Rights at Work and the United Nations Universal Declaration of Human Rights." "We respect and support internationally recognised human rights for allstakeholders, such as the right of employees to join legal trade unions [...] We expect all ourbusiness partners to do the same." [...] The same holds for all people working at our company through an agency, a supplier, as an independent consultant or in any other position."; We require from our business partners to respect and support internationally recognised human rights of all stakeholders. We do not tolerate any form of discrimination or harassment on the basis of for example race, colour, gender, sexual orientation, age, religion, political opinion, national, ethnic or social origin. Nor do we tolerate the use of child labour and forced labour."
        • Inclusion of small-scale farmers
          Yes
          4/4
          Inclusion of small-scale farmers
          Yes
          4/4
          What is the nature of that support?: Certification; Education and training
          "FrieslandCampina, Wilmar and Olenex have launched a two-year smallholder support program for small farmers and small growers of palm oil in Colombia. The objective of the program is to empower smallholders and small growers1 to conduct responsible palm oil production, in line with No Deforestation and No Exploitation commitment, in order to improve livelihoods, while taking care of nature."; "Four hundred and thirty-seven farmers from the northern part of Colombia have so far participated in this programme."
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          "We do not tolerate any form of discrimination or harassment on the basis of for example [...] gender"; We support: [...] women's participation"; "Within its Dairy Development Programme, FrieslandCampina and partners organise targeted training for female dairy farmers and extension workers in Pakistan and Nigeria. In 2017 alone, we trained 5,993 women in technical, entrepreneurial and leadership skills."
        • Commitment to remediation
          Yes
          2/2
          Commitment to remediation
          Yes
          2/2
          Type of harm covered: Social harm
          "In case of violation of applicable standards, FrieslandCampina engages with the supplier to remediate the damage. As a last resort measure, FrieslandCampina will end the relationship with the supplier"
        • Commitment to ensure Free, Prior and Informed Consent
          No
          0/4
        • Commitment to resolve land conflicts
          No
      • Reporting and Implementation
        24/50
        • Reporting against commitments
          2/2
          • Commitment to protect priority forests
            Yes, for all commodity exposure
            1.7/1.7
            Commitment to protect priority forests
            Yes, for all commodity exposure
            1.7/1.7
            "We only purchase RSPO-certified palm oil." ; In their 2018 ACOP, FrieslandCampina report that they used 137,691 tons of palm oil and palm oil products, of which 100% is RSPO-certified. 
          • Commitment to protect High Carbon Stock areas and/or peatlands
            No
            0/1.7
          • Commitment to a traceable supply chain
            Yes, for partial or unclear commodity exposure
            0.8/1.7
            Commitment to a traceable supply chain
            Yes, for partial or unclear commodity exposure
            0.8/1.7
            in 2020 "91% Palm oil, soy, pulp & paper and cocoa traceable to source"
        • Reporting is independently verified
          0/1
          • Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Which processes or groups does the company use for third party verification?: RSPO

            Which tools, approaches, third-party verification, including certification, schemes are used?: RSPO
            "We only purchase RSPO-certified palm oil."
          • Commitment to protect High Carbon Stock areas and/or peatlands
            No
            0/1
          • Commitment to a traceable supply chain
            No
            0/1
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          Yes
          2/2
          Collaborative actions
          Yes
          2/2
          What is the nature of that participation?: Providing support/advice/experience/expertise

          What initiatives does the company participate in?: Smallholder support program with Wilmar and Olenex
          "FrieslandCampina, Wilmar and Olenex have launched a two-year smallholder support program for small farmers and small growers of palm oil in Colombia. The objective of the program is to empower smallholders and small growers to conduct responsible palm oil production, in line with No Deforestationand No Exploitation commitment, in order to improve livelihoods, while taking care of nature."; "Four hundred and thirty-seven farmers from the northern part of Colombia have so far participated in this programme."
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          No
          0/2
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Which issues does the grievance mechanism cover?: Social; Environmental
          "If you suspect that FrieslandCampina, any of its employees or any thirdparty that FrieslandCampina is doing business with, does not act in linewith FrieslandCampina’s Compass for Good Business Conduct, with theseBusiness Practices or with applicable laws or regulations, we encourageyou to speak up.You may do this by contacting our Speak Up webservice, availablethrough our Corporate Website: https://frieslandcampina.com/contact/speak-up/ "
        • Report volumes of commodity
          Reporting total volume
          2/2
          Report volumes of commodity
          Reporting total volume
          2/2
          Total/partial volume reported: 139,811.0 tons
          In their 2019 ACOP, FrieslandCampina report that they used 139,811.0 tons of palm oil and palm oil products, of which 100.31% was RSPO-certified.
        • Report verified volumes of commodity
          100%
          6/6
          Report verified volumes of commodity
          100%
          6/6
          For what percent of the company's supply volume is third-party verification of performance relative to commitments conducted?: 100%

          What is the certified volume?: 139,811.0 tons

          What third-party verification is used?: RSPO
          In their 2019 ACOP, FrieslandCampina report that they used 139,811.0 tons of palm oil and palm oil products, of which 100.31% was RSPO-certified.
        • Upstream: Monitor compliance with human rights
          No
          0/4
        • Downstream: Publishing supplier lists
          Yes, report direct suppliers; Yes, report indirect suppliers
          4/4
          Downstream: Publishing supplier lists
          Yes, report direct suppliers; Yes, report indirect suppliers
          4/4
          From what country(ies) does the company source material?: Malaysia, Indonesia, Honduras, Guatemala, Colombia

          Does the company disclose location of suppliers' production areas or primary processing sites?: Yes for their indirect suppliers
          FrieslandCampina reports a list of its tier 1 suppliers, as well as a list of its indirect suppliers through a mill list.
        • Downstream: Monitor compliance in supply chain
          Yes, for its suppliers
          3/4
          Downstream: Monitor compliance in supply chain
          Yes, for its suppliers
          3/4
          How frequently is compliance assessed?: Annually

          Details of monitoring: Using third party verification
          "FrieslandCampina strives to source 100% of raw materials from sustainable sources. While we only purchase raw materials from sustainably managed sources and use SEDEX, a collaborative platform to assess (non-certified) suppliers, we acknowledge the limitations of these approaches. Our sustainability and traceability achievements are audited every year."
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: No
          "In case of violation of applicable standards, FrieslandCampina engages with the supplier to remediate the damage. As a last resort measure, FrieslandCampina will end the relationship with the supplier."  
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
    • Pulp & Paper
      42/88
      • Commitment Strength
        15/20
        • Commitment to protect priority forests
          4/8
          • Commitment details
            Credible certification scheme
            2/6
            Commitment to protect priority forests
            Credible certification scheme
            2/6
            Which certification schemes are used?: FSC; PEFC
            "For many of our products, we use packaging cardboard to provide consumers with optimal convenience. 91% of the paper we use for this is FSC or PEFC certified. These certificates serve to assure consumers that the cardboard has been produced responsibly and does not contribute to deforestation."
          • Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            "For many of our products, we use packaging cardboard to provide consumers with optimal convenience. 91% of the paper we use for this is FSC or PEFC certified. These certificates serve to assure consumers that the cardboard has been produced responsibly and does not contribute to deforestation."
          • Target date
            Current/achieved
            0.7/0.7
            Target date
            Current/achieved
            0.7/0.7
            "For many of our products, we use packaging cardboard to provide consumers with optimal convenience. 91% of the paper we use for this is FSC or PEFC certified. These certificates serve to assure consumers that the cardboard has been produced responsibly and does not contribute to deforestation."
          • Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            "For many of our products, we use packaging cardboard to provide consumers with optimal convenience. 91% of the paper we use for this is FSC or PEFC certified. These certificates serve to assure consumers that the cardboard has been produced responsibly and does not contribute to deforestation."
        • Commitment to reduce use of virgin wood fibre
          5/5
          • Commitment details
            Yes
            3/3
            Commitment to reduce use of virgin wood fibre
            Yes
            3/3
            Type of commitment: Recycled content
            [Translation] "The import of paper packaging from sustainably managed sources has increased with 23% to 93%, mainly because of the increase in in imported sustainable corrugated cardboard; this includes the fact that from 2018 onwards the use of recycled paper as raw material for corrugated cardboard counts as sustainable import."; "As FrieslandCampina we have committed ourselves to only having recycled or renewable packaging by the year 2025."
          • Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            [Translation] "The import of paper packaging from sustainably managed sources has increased with 23% to 93%, mainly because of the increase in in imported sustainable corrugated cardboard; this includes the fact that from 2018 onwards the use of recycled paper as raw material for corrugated cardboard counts as sustainable import."; "As FrieslandCampina we have committed ourselves to only having recycled or renewable packaging by the year 2025."
          • Target date
            2025
            0.3/0.7
            Target date
            2025
            0.3/0.7
            [Translation] "The import of paper packaging from sustainably managed sources has increased with 23% to 93%, mainly because of the increase in in imported sustainable corrugated cardboard; this includes the fact that from 2018 onwards the use of recycled paper as raw material for corrugated cardboard counts as sustainable import."; "As FrieslandCampina we have committed ourselves to only having recycled or renewable packaging by the year 2025."
          • Interim target date
            No
            0/0.3
        • Commitment to a traceable supply chain
          6/6
          • Commitment details
            Traces to Point of production
            4/4
            Commitment to a traceable supply chain
            Traces to Point of production
            4/4
            "Approximately one-third of our packaging cardboard can be traced to the factory or forest it came from."; "The volume of purchased palm oil, soy, pulp & paper and cocoa that is traceable to source. The source is defined as follows: [...] pulp & paper the forest, plantation or region of origin. [...] By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."  
          • Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            Commitment applies to all regions, suppliers and operation
            Yes
            1.3/1.3
            "By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."  
          • Target date
            2025
            0.3/0.7
            Target date
            2025
            0.3/0.7
            "By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."  
          • Interim target date
            Yes
            0.3/0.3
            Interim target date
            Yes
            0.3/0.3
            What date is given for the interim milestone(s)?: 2020
            Reported in a table: 2020 Objectives [...] Traceability to source (palm oil, soy, pulp & paper, cocoa): 80%
      • Social Considerations
        7/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: ILO; UN Declaration for HR; Discrimination; Forced labour; Child labour; Freedom of association
          "We base this “responsible entrepreneurship” on the OECD Guidelines for multinational enterprises, the ILO Declaration on Fundamental Principles and Rights at Work and the United Nations Universal Declaration of Human Rights." "We respect and support internationally recognised human rights for all stakeholders, such as the right of employees to join legal trade unions [...] We expect all our business partners to do the same." [...] The same holds for all people working at our company through an agency, a supplier, as an independent consultant or in any other position."; We require from our business partners to respect and support internationally recognised human rights of all stakeholders. We do not tolerate any form of discrimination or harassment on the basis of for example race, colour, gender, sexual orientation, age, religion, political opinion, national, ethnic or social origin. Nor do we tolerate the use of child labour and forced labour."
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          "We do not tolerate any form of discrimination or harassment on the basis of for example [...] gender"; We support: [...] women's participation"; "Within its Dairy Development Programme, FrieslandCampina and partners organise targeted training for female dairy farmers and extension workers in Pakistan and Nigeria. In 2017 alone, we trained 5,993 women in technical, entrepreneurial and leadership skills."
        • Commitment to remediation
          Yes
          2/2
          Commitment to remediation
          Yes
          2/2
          Type of harm covered: Social harm
          "In case of violation of applicable standards, FrieslandCampina engages with the supplier to remediate the damage. As a last resort measure, FrieslandCampina will end the relationship with the supplier"
        • Commitment to ensure Free, Prior and Informed Consent
          No
          0/4
        • Commitment to resolve land conflicts
          No
      • Reporting and Implementation
        20/50
        • Reporting against commitments
          2/2
          • Commitment to protect priority forests
            Yes, for all commodity exposure
            1.7/1.7
            Commitment to protect priority forests
            Yes, for all commodity exposure
            1.7/1.7
            "91% of the paper we use for this is FSC or PEFC certified."
          • Commitment to reduce use of virgin wood fibre
            Yes, for all commodity exposure
            1.7/1.7
            Commitment to reduce use of virgin wood fibre
            Yes, for all commodity exposure
            1.7/1.7
            [Translation] "The import of paper packaging from sustainably managed sources has increased with 23% to 93%, mainly because of the increase in in imported sustainable corrugated cardboard; this includes the fact that from 2018 onwards the use of recycled paper as raw material for corrugated cardboard counts as sustainable import."
          • Commitment to a traceable supply chain
            Yes, for all commodity exposure
            1.7/1.7
            Commitment to a traceable supply chain
            Yes, for all commodity exposure
            1.7/1.7
            "Approximately one-third of our packaging cardboard can be traced to the factory or forest it came from."
        • Reporting is independently verified
          0/1
          • Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Which processes or groups does the company use for third party verification?: FSC and PEFC

            Which tools, approaches, third-party verification, including certification, schemes are used?: FSC and PEFC
            "For many of our products, we use packaging cardboard to provide consumers with optimal convenience. 91% of the paper we use for this is FSC or PEFC certified. These certificates serve to assure consumers that the cardboard has been produced responsibly and does not contribute to deforestation."
          • Commitment to reduce use of virgin wood fibre
            No
            0/1
          • Commitment to a traceable supply chain
            No
            0/1
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          No
          0/2
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Which issues does the grievance mechanism cover?: Social; Environmental
          "If you suspect that FrieslandCampina, any of its employees or any thirdparty that FrieslandCampina is doing business with, does not act in linewith FrieslandCampina’s Compass for Good Business Conduct, with theseBusiness Practices or with applicable laws or regulations, we encourageyou to speak up.You may do this by contacting our Speak Up webservice, availablethrough our Corporate Website: https://frieslandcampina.com/contact/speak-up/ "
        • Report volumes of commodity
          No reporting
          0/2
        • Report verified volumes of commodity
          80-99%
          4/6
          Report verified volumes of commodity
          80-99%
          4/6
          For what percent of the company's supply volume is third-party verification of performance relative to commitments conducted?: 91%
          "For many of our products, we use packaging cardboard to provide consumers with optimal convenience. 91% of the paper we use for this is FSC or PEFC certified. These certificates serve to assure consumers that the cardboard has been produced responsibly and does not contribute to deforestation." 
        • Upstream: Monitor compliance with human rights
          No
          0/4
        • Downstream: Publishing supplier lists
          Yes, report direct suppliers; Yes, report indirect suppliers
          4/4
          Downstream: Publishing supplier lists
          Yes, report direct suppliers; Yes, report indirect suppliers
          4/4
          Does the company disclose location of suppliers' production areas or primary processing sites?: No

          From what country(ies) does the company source material?: Sweden, Norway, Finland, Brazil, Russia, Latvia, Estonia, UK, Denmark, Germany, Poland, Czech Republic, Pakistan, USA, Canada, Chile, Lithuania, Belarus, Russia, Austria, Slovakia, Slovenia, Croatia, Hungary, France, Spain, Chile, Belgium, Italy, Kotlas, Portugal, South Africa
          FrieslandCampina reports a list of its suppliers for paper packaging and liquid packaging, including the paper mill supplier and paper mill country, and the country/forest of origin for the pulp.
        • Downstream: Monitor compliance in supply chain
          Yes, for its suppliers
          3/4
          Downstream: Monitor compliance in supply chain
          Yes, for its suppliers
          3/4
          Details of monitoring: Using internal monitoring and verification systems

          How frequently is compliance assessed?: Not specified
          "FrieslandCampina wants to establish and maintain fair and mutually challenging relationships with reliable business partners that comply with our standards and that contribute to our objectives and integrity commitments. FrieslandCampina monitors the quality performance of all suppliers of raw material and packaging materials and external manufacturers."
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: No
          "In case of violation of applicable standards, FrieslandCampina engages with the supplier to remediate the damage. As a last resort measure, FrieslandCampina will end the relationship with the supplier."  
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
    • Soy
      40/88
      • Commitment Strength
        11/20
        • Commitment to protect priority forests
          6/11
          • Commitment details
            Credible certification scheme
            2.7/8
            Commitment to protect priority forests
            Credible certification scheme
            2.7/8
            Other certification scheme: "Soybean meal is a by-product of soy production. We source only non genetically modified meals. Our suppliers comply to the Round Table for Responsible Soy (RTRS) standards as well as the guarantee that the soy is from non Amazon biome as geographically defined by the Brazilian soya moratorium. They are also ProTerra certified which means they comply to source from non high value conservation areas and requires full segregation at all levels. Furthermore we purchase RTRS certificates as well to compensate the annual soy meal purchased.";  "As a result, since 2015 the Dutch dairy sector has exclusively used soy certified as 100% responsible in Dutch dairy cow feed, which means soy grown without causing deforestation. All purchased soy must be certified in conformity with the RTRS (Round Table Responsible Soy) or similar criteria. Member dairy farmers may only buy concentrates from cattle feed suppliers that comply with the GMP+- module and are therefore on the so-called white list. This ensures compliance of all soy in the feed of the cows with the RTRS criteria."

            Which certification schemes are used?: RTRS

            (For downstream soy companies only) Does the company commitment also explicitly apply to hidden/indirect soy?: Yes
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "Soybean meal is a by-product of soy production. We source only non genetically modified meals. Our suppliers comply to the Round Table for Responsible Soy (RTRS) standards as well as the guarantee that the soy is from non Amazon biome as geographically defined by the Brazilian soya moratorium. They are also ProTerra certified which means they comply to source from non high value conservation areas and requires full segregation at all levels. Furthermore we purchase RTRS certificates as well to compensate the annual soy meal purchased.";  "As a result, since 2015 the Dutch dairy sector has exclusively used soy certified as 100% responsible in Dutch dairy cow feed, which means soy grown without causing deforestation. All purchased soy must be certified in conformity with the RTRS (Round Table Responsible Soy) or similar criteria. Member dairy farmers may only buy concentrates from cattle feed suppliers that comply with the GMP+- module and are therefore on the so-called white list. This ensures compliance of all soy in the feed of the cows with the RTRS criteria."
          • Target date
            Current/achieved
            1/1
            Target date
            Current/achieved
            1/1
            "Soybean meal is a by-product of soy production. We source only non genetically modified meals. Our suppliers comply to the Round Table for Responsible Soy (RTRS) standards as well as the guarantee that the soy is from non Amazon biome as geographically defined by the Brazilian soya moratorium. They are also ProTerra certified which means they comply to source from non high value conservation areas and requires full segregation at all levels. Furthermore we purchase RTRS certificates as well to compensate the annual soy meal purchased.";  "As a result, since 2015 the Dutch dairy sector has exclusively used soy certified as 100% responsible in Dutch dairy cow feed, which means soy grown without causing deforestation. All purchased soy must be certified in conformity with the RTRS (Round Table Responsible Soy) or similar criteria. Member dairy farmers may only buy concentrates from cattle feed suppliers that comply with the GMP+- module and are therefore on the so-called white list. This ensures compliance of all soy in the feed of the cows with the RTRS criteria."
          • Interim target date
            NA (target date current or achieved or 2022)
            0.5/0.5
            Interim target date
            NA (target date current or achieved or 2022)
            0.5/0.5
            "Soybean meal is a by-product of soy production. We source only non genetically modified meals. Our suppliers comply to the Round Table for Responsible Soy (RTRS) standards as well as the guarantee that the soy is from non Amazon biome as geographically defined by the Brazilian soya moratorium. They are also ProTerra certified which means they comply to source from non high value conservation areas and requires full segregation at all levels. Furthermore we purchase RTRS certificates as well to compensate the annual soy meal purchased.";  "As a result, since 2015 the Dutch dairy sector has exclusively used soy certified as 100% responsible in Dutch dairy cow feed, which means soy grown without causing deforestation. All purchased soy must be certified in conformity with the RTRS (Round Table Responsible Soy) or similar criteria. Member dairy farmers may only buy concentrates from cattle feed suppliers that comply with the GMP+- module and are therefore on the so-called white list. This ensures compliance of all soy in the feed of the cows with the RTRS criteria."
        • Commitment to a traceable supply chain
          6/9
          • Commitment details
            Downstream company, traces to First Importer, no compliance check
            2.7/5.3
            Commitment to a traceable supply chain
            Downstream company, traces to First Importer, no compliance check
            2.7/5.3
            "The volume of purchased palm oil, soy, pulp & paper and cocoa that is traceable to source. The source is defined as follows: for palm oil the local palm oil press; for cocoa the cooperative’s local warehouse; for soy the country of origin, and for pulp & paper the forest, plantation or region of origin. For administrative reasons, the traceability of palm oil relates to the volumes of the previous year under review and is reported in the current year under review. [...] By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "The volume of purchased palm oil, soy, pulp & paper and cocoa that is traceable to source. The source is defined as follows: for palm oil the local palm oil press; for cocoa the cooperative’s local warehouse; for soy the country of origin, and for pulp & paper the forest, plantation or region of origin. For administrative reasons, the traceability of palm oil relates to the volumes of the previous year under review and is reported in the current year under review. [...] By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."
          • Target date
            2025
            0.5/1
            Target date
            2025
            0.5/1
            "The volume of purchased palm oil, soy, pulp & paper and cocoa that is traceable to source. The source is defined as follows: for palm oil the local palm oil press; for cocoa the cooperative’s local warehouse; for soy the country of origin, and for pulp & paper the forest, plantation or region of origin. For administrative reasons, the traceability of palm oil relates to the volumes of the previous year under review and is reported in the current year under review. [...] By 2025, FrieslandCampina aims to only purchase agricultural raw materials and paper packaging acquired from fully sustainably managed sources. Furthermore, FrieslandCampina aims to have 92 percent of all materials traceable to source."
          • Interim target date
            Yes
            0.5/0.5
            Interim target date
            Yes
            0.5/0.5
            Reported in a table: 2020 Objectives [...] Traceability to source (palm oil, soy, pulp & paper, cocoa): 80%
      • Social Considerations
        7/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: ILO; UN Declaration for HR; Discrimination; Forced labour; Child labour; Freedom of association
          "We base this “responsible entrepreneurship” on the OECD Guidelines for multinational enterprises, the ILO Declaration on Fundamental Principles and Rights at Work and the United Nations Universal Declaration of Human Rights." "We respect and support internationally recognised human rights for allstakeholders, such as the right of employees to join legal trade unions [...] We expect all ourbusiness partners to do the same." [...] The same holds for all people working at our company through an agency, a supplier, as an independent consultant or in any other position."; We require from our business partners to respect and support internationally recognised human rights of all stakeholders. We do not tolerate any form of discrimination or harassment on the basis of for example race, colour, gender, sexual orientation, age, religion, political opinion, national, ethnic or social origin. Nor do we tolerate the use of child labour and forced labour."
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          "We do not tolerate any form of discrimination or harassment on the basis of for example [...] gender"; We support: [...] women's participation"; "Within its Dairy Development Programme, FrieslandCampina and partners organise targeted training for female dairy farmers and extension workers in Pakistan and Nigeria. In 2017 alone, we trained 5,993 women in technical, entrepreneurial and leadership skills."
        • Commitment to remediation
          Yes
          2/2
          Commitment to remediation
          Yes
          2/2
          Type of harm covered: Social harm
          "In case of violation of applicable standards, FrieslandCampina engages with the supplier to remediate the damage. As a last resort measure, FrieslandCampina will end the relationship with the supplier"
        • Commitment to ensure Free, Prior and Informed Consent
          No
          0/4
        • Commitment to resolve land conflicts
          No
      • Reporting and Implementation
        21/50
        • Reporting against commitments
          3/3
          • Commitment to protect priority forests
            Yes, for all commodity exposure
            2.5/2.5
            Commitment to protect priority forests
            Yes, for all commodity exposure
            2.5/2.5
            "FrieslandCampinacontinues to work on maintaining 100 percent RTRS-certified soy."
          • Commitment to a traceable supply chain
            Yes, for partial or unclear commodity exposure
            1.3/2.5
            Commitment to a traceable supply chain
            Yes, for partial or unclear commodity exposure
            1.3/2.5
            in 2020 "91% Palm oil, soy, pulp & paper and cocoa traceable to source"
        • Reporting is independently verified
          0/2
          • Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1.5/1.5
            Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1.5/1.5
            Which tools, approaches, third-party verification, including certification, schemes are used?: RTRS

            What percent of the company's supply volume is verified using company verification systems?: 100%

            Which processes or groups does the company use for third party verification?: RTRS
            "FrieslandCampinacontinues to work on maintaining 100 percent RTRS-certified soy."
          • Commitment to a traceable supply chain
            No
            0/1.5
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          No
          0/2
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Which issues does the grievance mechanism cover?: Social; Environmental
          "If you suspect that FrieslandCampina, any of its employees or any thirdparty that FrieslandCampina is doing business with, does not act in linewith FrieslandCampina’s Compass for Good Business Conduct, with theseBusiness Practices or with applicable laws or regulations, we encourageyou to speak up.You may do this by contacting our Speak Up webservice, availablethrough our Corporate Website: https://frieslandcampina.com/contact/speak-up/ "
        • Report volumes of commodity
          Reporting total volume
          2/2
          Report volumes of commodity
          Reporting total volume
          2/2
          Total/partial volume reported: 8,250 Mt
          FrieslandCampina reports that it used 8,250 Mt of soy in 2020, of which 100% was RTRS certified. This is all through purchasing RTRS credits.
        • Report verified volumes of commodity
          100%
          6/6
          Report verified volumes of commodity
          100%
          6/6
          For what percent of the company's supply volume is third-party verification of performance relative to commitments conducted?: 100%

          What third-party verification is used?: RTRS

          What is the certified volume?: 8,250 Mt
          FrieslandCampina reports that it used 8,250 Mt of soy in 2020, of which 100% was RTRS certified. This is all through purchasing RTRS credits.
        • Upstream: Monitor compliance with human rights
          No
          0/4
        • Downstream: Publishing supplier lists
          Yes, report direct suppliers
          2/4
          Downstream: Publishing supplier lists
          Yes, report direct suppliers
          2/4
          From what country(ies) does the company source material?: Brazil, USA
          FrieslandCampina reports its direct supplier list - which consists of Bunge, ADM and Cargill.
        • Downstream: Monitor compliance in supply chain
          Yes, for its suppliers
          3/4
          Downstream: Monitor compliance in supply chain
          Yes, for its suppliers
          3/4
          Details of monitoring: Using certification; Using third party verification

          How frequently is compliance assessed?: annually
          "FrieslandCampina strives to source 100% of raw materials from sustainable sources. While we only purchase raw materials from sustainably managed sources and use SEDEX, a collaborative platform to assess (non-certified) suppliers, we acknowledge the limitations of these approaches. Our sustainability and traceability achievements are audited every year."; "A requirement of this programme is for example the decrease in soy of suppliers that supply RTRS-certified soy or certified soy from comparable initiatives. Also, we are working to develop indicators and monitoring systems." "Foqus planet consists of a series of basic requirements, as well as a number of sustainability and outdoor grazing requirements. The basic requirements apply to all member dairy farmers [...] The basic requirements are divided into four themes. Feed:[...] The basic requirements also guarantee good care for nature and the environment, because we only work with feed suppliers that deliver responsibly sourced soy. [...] This is closely monitored through audits such as milk testing, administrative reviews and physical audits on the farm. Audits take place both announced and unannounced. These audits are done by an independent audit organisation. If a dairy farm fails to meet the basic requirements, one of two things can happen. Either a recovery term is set or the milk is rejected."
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: Yes

          What criteria does the policy specify for blacklisting or exclusion?: Non-compliance with basic requirements for sourcing RTRS-certified feed

          What type of support does the company offer to its suppliers to help them achieve compliance with commitments?: Setting a recovery term
          "In case of violation of applicable standards, FrieslandCampina engages with the supplier to remediate the damage. As a last resort measure, FrieslandCampina will end the relationship with the supplier."; "Foqus planet consists of a series of basic requirements, as well as a number of sustainability and outdoor grazing requirements. The basic requirements apply to all member dairy farmers [...] The basic requirements are divided into four themes. Feed:[...] The basic requirements also guarantee good care for nature and the environment, because we only work with feed suppliers that deliver responsibly sourced soy. [...] If a dairy farm fails to meet the basic requirements, one of two things can happen. Either a recovery term is set or the milk is rejected."
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
  • Commitment strength
    11/20
    Avg. score
  • Reporting and Implementation
    22/50
    Avg. score
  • Social considerations
    8/18
    Avg. score

Profile

FrieslandCampina is a Dutch international dairy company that manufactures both consumer products and ingredients for industry. Its consumer brands include well-known names such as Campina, Chocomel and Yazoo. Palm oil is an important ingredient in FrieslandCampina’s products and soy is a key component of animal feed. Koninklijke FrieslandCampina N.V. is selected as a powerbroker for palm oil, soy and paper packaging.

Sector
Industry sector 
Dairy, Packaged food
Segments
Manufacturer
HQ
HQ 
Netherlands
Company Type
Company type 
Public listed
Collective Commitments
Consumer Goods Forum member
New York Declaration on Forests signatory

Top Brands

Campina, Dutch Lady, Friso Gold, Peak, Frisian Flag, Frico, Chocomel, Rainbow, Alaska, Napolact, Milner, Landliebe, Optimel, Foremost, Friesche Vlag, NoyNoy, Mona, Completa, Fruttis, Campina, Vifit, Black & White, Yazoo, Valess, Milli, Fristi, Puddis, Pottyos, Domo, DMV, Kievet, Nutrifeed, Creamy Creation, DFE pharma

How we assess the Forest 500

To ensure deforestation free supply chains, companies need to adopt and implement timebound and measurable policies for forest risk commodities.

All assessments use policies published on company websites, some links may have changed or been removed since the time of assessment.

Disclaimer

This assessment has been carried out following the methodology developed for the Forest 500 project, available here. Please see our disclaimer applicable to all information contained within this site and our terms and conditions for use of data presented on this site.

All assessments use policies published on company and financial institution websites, and while we endeavor to keep them updated some links may have changed or been removed since the time of assessment.

Please contact us with any concerns or feedback about this or other assessments included in the Forest 500.