L'Oréal Groupe

"Our approach is based on internationally recognised standards and namely the Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights and the ILO Core Conventions that address child labour, forced labour, non-discrimination and the right to freedom of association and collective bargaining...Our products are manufactured to the most demanding standards of quality and safety."

"L’Oréal is also committed to support independent smallholders, who face challenges such as deforestation and difficult living conditions. Through a multi-stakeholder partnership, L’Oréal helps to connect independent smallholders to the market demand for “Zero Deforestation” palm oil, fostering sustainable agricultural practices."

Commitment to include women in commodity supply chains with reporting: "Taking an inclusive approach based on solidarity sourcing. The Solidarity Sourcing program was established by L’Oréal on a worldwide basis in 2010. It focuses on social inclusion and is deployed for every type of purchase (raw materials, packaging, sub-contracting, promotional items and indirect distribution) in every country where our Group operates. It steers a portion of our purchases towards suppliers who provide opportunities for disadvantaged people – who are usually excluded from the jobs market -- to find work and living wage. In 2018, 234 projects were supported by the program, benefiting 56,842 people – notably women, people with disabilities, and disadvantaged communities." Commitment to ensure equality in commodity supply chains: "L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level, comply with the following principles: [...] Promotion of gender equality and women’s inclusion in agricultural supply chains."

"REMEDIAL ACTION When a case of child labour is found, the supplier/subcontractor is obliged to ensure that the child returns to school. This includes, if necessary, providing his/her family with an additional income and includes making an offer of reemployment to the child when he/she reaches the permissible age. The Group Purchasing Director and the Group Director of Ethics shall immediately be informed of any case of child labour." Specific to L'Oréal UK Ltd: "In addition to the Code of Ethics, the Group has several ethics-related polices and processes. This policy architecture supports the work to identify, mitigate and remediate situations of modern slavery. A foundational process is the social audit programme, which provides a way of assessing and tracking risk. However, we know that while social audits can give us a helpful insight and snapshot of the risks, they are only part of the solution."

"Ensure the Free, Prior and Informed Consent (FPIC) of Indigenous peoples’ and local communities prior to any activity that may affect these rights, and ensure adequate compensation, accommodation or remediation through mutually agreed procedures where production or conservation uses infringe on these lands, territories or resources."

" L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level comply with the following principles: [...] Protection of human, land and environmental rights defenders from violence, intimidation and criminalisation."

"L’ORÉAL has decided to go one step further and to work with its suppliers on new and more ambitious solutions to achieve its “Zero deforestation” ambition while taking into account local communities. L’ORÉAL will require from its suppliers that all supplies are traceable back through the supply chain to each of the company plantation or to suppliers’ fields or mills." [...] “By 2030, 100% of biobased ingredients for formulas will be traceable and will come from sustainable sources. None of them will be linked to deforestation. […] In 2021[…] 94% of our palm derivatives are traced back up to mills.”

"Within the scope of its Zero Deforestation policy, L’Oréal commits to ultimately work with suppliers enforcing responsible practices along palm oil and palm kernel oil supply chains."

" cut-off dates: - Palm oil, palm kernel oil and palm-based derivatives: November 2018 (most recent update of the RSPO Principles & Criteria)."

"L’Oréal is also committed to support independent smallholders, who face challenges such as deforestation and difficult living conditions. Through a multi-stakeholder partnership, L’Oréal helps to connect independent smallholders to the market demand for “Zero Deforestation” palm oil, fostering sustainable agricultural practices. In 2015, in the Beluran district of Malaysia, L’Oréal launched a pilot project called “SPOTS” (Sustainable Palm Oil & Traceability with Sabah small producers) aimed at supporting 500 independent producers of palm oil by 2020. At the end of the first five years of the project, 942 independent producers had joined the SPOTS project, 774 of whom obtained RSPO certification, representing nearly 28,000 hectares of sustainably managed plantations. L’Oréal worked with its suppliers and Wild Asia to scale up the project, in order to extend its positive impact to the entire state of Sabah by 2025."

"In 2018, in partnership with the NGO SNV (Netherland Development Organization), L’Oréal implemented a sustainable sourcing project focusing on palm oil derivatives in the region of Berbak in Jambi, on the island of Sumatra. The project, which involved all local stakeholders, from the mill to the crusher, aims to support 12,500 smallholder farmers in improving their palm oil production practices over a period of five years. It has a double goal of achieving zero deforestation and improving farmers’ quality of life, in particular by raising and safeguarding their income. At the end of 2019, 7,169 smallholder farmers had benefited from SNV's training programs. In 2019, L'Oréal also partnered with the French Agricultural Research Centre for International Development (CIRAD) to evaluate the impact of smallholders’ agricultural practices on the quality of the soil and the productivity of palm trees within two independent smallholder cooperatives. The results will help to evaluate smallholders' practices and provide them with individual recommendations to improve their soil quality and productivity. It will also help reduce the environment impact of certain practices (over-use/misuse of fertilizers and herbicides)."

“The identification of the provenance of its sources provides L’Oréal with the basis for a preliminary risk assessment, field-level verification and suppliers engagement. In total in 2018, more than 98% of the volumes of palm derivatives sourced by L’Oréal originate from Indonesia and Malaysia. A non-significant proportion is also coming from Thailand, Papua New Guinea and Cambodia. In Indonesia and Malaysia, the Top 5 provinces where the palm oil/palm kernel oil feedstocks entering palm derivatives supply chain have been produced are: Riau (15%), Central Kalimantan (11%), North Sumatra (11%), Sabah (9%), East Kalimantan (6%). Based on the data collected in 2018, 37% of the mills identified as indirectly connected to L’Oréal’s supply chains are located in low risk areas according to the Global Forest Watch Pro platform. In high-risk profile areas in terms of deforestation, illegal production, greenhouse gas emissions, fires or impacts on water, L’Oréal proactively deploys, alongside with its upstream indirect suppliers, local investigations and independent due diligences in order to confirm the compliance of the refineries and crushers identified, including their supply base (local mills and plantations), to its Zero deforestation policy."

"L’ORÉAL commits to ultimately work with suppliers whose responsible practices can guarantee: Full compliance with the laws in the country where they operate, and especially anticorruption legislations and land tenure rights." "L’Oréal proactively deploys, alongside with its upstream indirect suppliers, local investigations and independent due diligences in order to confirm the compliance of the refineries and crushers identified, including their supply base (local mills and plantations), to its Zero deforestation policy. In 2019 such verification work will be extended to mills in L’Oréal’s supply chain via the use of the No Deforestation, No Peat, No Exploitation(NPDE) Implementation framework."

"Our Speak Up website allows L’Oréal employees and stakeholders (external staff, employees of providers or subcontractors, suppliers, clients, consumer, shareholders and representatives of civil society) to raise any serious ethical concerns they may have so that we can address them."

In the 2020 RSPO ACOP report, L'Oreal reported using 83383.0 tonnes of palm oil and derivative products, 100% was certified

"L’Oréal has implemented a comprehensive due diligence approach, including risk assessments of [...] human rights & worker rights abuses are most prevalent, as well as independent audits of our suppliers."

L'Oreal have a list of their supplier 944 mills with their precise latitude and longitude points- these are connected "L’Oréal’s top 90% volumes of palm-based derivatives, results from the 2021 supply chain mapping work. [...] The complementary list of mills potentially connected to L’Oréal’s remaining 10% of volumes is available upon request. In total, it covers 1,979 mills located in 27 countries including Indonesia and Malaysia." You email palm.oilenquiries@loreal.com to get the extra list of mills".

"L’Oréal proactively deploys, alongside with its upstreamindirect suppliers, local investigations andindependent due diligences in order to confirmthe compliance of the refineries and crushersidentified, including their supply base (local millsand plantations), to its Zero deforestation policy.In 2019 such verification work will be extendedto mills in L’Oréal’s supply chain via the use ofthe No Deforestation, No Peat, No Exploitation(NPDE) Implementation framework." "“In 2016, L’Oréal upgraded its evaluation scorecard for suppliers of palm oil and palm kernel oil derivatives, by creating a Sustainable Palm Index, a yearly scorecard aimed at measuring the specific commitment, progress and achievements of its palm derivatives suppliers regarding compliance with L’Oréal’s expectations on NDPE/Zero Deforestation|...] To go further in assessing and controlling compliance of indirect suppliers, especially crushers and refiners, L’Oréal supports Zoological Society of London and Transitions in the development of a new add-on of the SPOTT platform so as to identify a positive list of compliant upstream players, at group level, notably refiners and crushers, who are in line with L’Oréal’s requirements for NDPE/ZD.”

According to its Palm Alert procedure in place, as soon as informed about a potential breach to its Zero Deforestation policy, L’Oréal immediately cascades information to its direct and indirect suppliers so as to mobilize them to investigate further along their supply chains, set up clear, timebound milestones to bring their concessions into compliance with No Deforestation, No Peat, No Exploitation principles and take appropriate business decision, going up to business disengagement if progress are not met within a maximum period of 6 months. For L’Oréal, supplier disengagement is a last resort. The Group remains convinced that engaging with suppliers, while staying demanding, is the most efficient lever for sector transformation.

"Our approach is based on internationally recognised standards and namely the Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights and the ILO Core Conventions that address child labour, forced labour, non-discrimination and the right to freedom of association and collective bargaining...Our products are manufactured to the most demanding standards of quality and safety."

"L’Oréal is also committed to support independent smallholders, who face challenges such as deforestation and difficult living conditions."

Commitment to include women in commodity supply chains with reporting: "Taking an inclusive approach based on solidarity sourcing. The Solidarity Sourcing program was established by L’Oréal on a worldwide basis in 2010. It focuses on social inclusion and is deployed for every type of purchase (raw materials, packaging, sub-contracting, promotional items and indirect distribution) in every country where our Group operates. It steers a portion of our purchases towards suppliers who provide opportunities for disadvantaged people – who are usually excluded from the jobs market -- to find work and living wage. In 2018, 234 projects were supported by the program, benefiting 56,842 people – notably women, people with disabilities, and disadvantaged communities." Commitment to ensure equality in commodity supply chains: "L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level, comply with the following principles: [...] Promotion of gender equality and women’s inclusion in agricultural supply chains."

"REMEDIAL ACTION When a case of child labour is found, the supplier/subcontractor is obliged to ensure that the child returns to school. This includes, if necessary, providing his/her family with an additional income and includes making an offer of reemployment to the child when he/she reaches the permissible age. The Group Purchasing Director and the Group Director of Ethics shall immediately be informed of any case of child labour." Specific to L'Oréal UK Ltd: "In addition to the Code of Ethics, the Group has several ethics-related polices and processes. This policy architecture supports the work to identify, mitigate and remediate situations of modern slavery. A foundational process is the social audit programme, which provides a way of assessing and tracking risk. However, we know that while social audits can give us a helpful insight and snapshot of the risks, they are only part of the solution."

"Ensure the Free, Prior and Informed Consent (FPIC) of Indigenous peoples’ and local communities prior to any activity that may affect these rights, and ensure adequate compensation, accommodation or remediation through mutually agreed procedures where production or conservation uses infringe on these lands, territories or resources."

" L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level comply with the following principles: [...] Protection of human, land and environmental rights defenders from violence, intimidation and criminalisation."

"In 2020: [...] 99%of the cardboard from the products and 100% of the paper from the products is (FSC or PEFC) certified."

"In 2020: [...] 99%of the cardboard from the products and 100% of the paper from the products is (FSC or PEFC) certified."

"To achieve this objective, L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level , comply with the following principles: [...] No conversion or degradation of High Conservation Value (HCV) areas, High Carbon Stock (HCS) forests , Intact Forest Landscapes (IFL) and other forest-related natural ecosystems, following reference cut-off dates per raw material"

"the following raw materials and cut-off dates...Wood, paper and other wood-related products: December 2010 (potential adoption of FSC’s new cut-off date when finalised)"

"Our Speak Up website allows L’Oréal employees and stakeholders (external staff, employees of providers or subcontractors, suppliers, clients, consumer, shareholders and representatives of civil society) to raise any serious ethical concerns they may have so that we can address them."

"L’Oréal has implemented a comprehensive due diligence approach, including risk assessments of [...] human rights & worker rights abuses are most prevalent, as well as independent audits of our suppliers."

"A dedicated sustainable management and compliance action plan has been defined. It focuses on risk monitoring and due diligence systems, physical certification of sources based on credible standards11 and/or supply chain connection to sustainable field projects contributing to improving agricultural practices, yields and the livelihoods of people involved in L’Oréal’s value chains, while protecting their rights. Compliance with these principles will be regularly monitored using a system to identify complaints and conflicts, and independently verified."

"If a breach of NDPE principles is identified, L’Oréal will activate specific action plans to resolve the issue. The company will engage with suppliers as the preferred approach, prior to a potential suspension or exclusion, in accordance with its Grievance procedure and based on assessments of the severity of the issue and the supplier’s commitment to implementing corrective actions."

"Our approach is based on internationally recognised standards and namely the Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights and the ILO Core Conventions that address child labour, forced labour, non-discrimination and the right to freedom of association and collective bargaining...Our products are manufactured to the most demanding standards of quality and safety."

"With regard to soy procurement, L’ORÉAL does not use outside certification but implements its own internal Community Fair Trade programme which enables it to purchase its major reference from small soy oil producers in Brazil. The Group obtains this organic soy from agricultural producers in Capanema in Brazil, who use traditional and ancestral multi-crop methods to plant, cultivate and harvest the soybeans, which are thus organic. By virtue of this Community Fair Trade programme, Capanema farmers obtain just and fair income from their soybeans and can therefore maintain their traditional lifestyle."

Commitment to include women in commodity supply chains with reporting: "Taking an inclusive approach based on solidarity sourcing. The Solidarity Sourcing program was established by L’Oréal on a worldwide basis in 2010. It focuses on social inclusion and is deployed for every type of purchase (raw materials, packaging, sub-contracting, promotional items and indirect distribution) in every country where our Group operates. It steers a portion of our purchases towards suppliers who provide opportunities for disadvantaged people – who are usually excluded from the jobs market -- to find work and living wage. In 2018, 234 projects were supported by the program, benefiting 56,842 people – notably women, people with disabilities, and disadvantaged communities." Commitment to ensure equality in commodity supply chains: "L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level, comply with the following principles: [...] Promotion of gender equality and women’s inclusion in agricultural supply chains."

"REMEDIAL ACTION When a case of child labour is found, the supplier/subcontractor is obliged to ensure that the child returns to school. This includes, if necessary, providing his/her family with an additional income and includes making an offer of reemployment to the child when he/she reaches the permissible age. The Group Purchasing Director and the Group Director of Ethics shall immediately be informed of any case of child labour." Specific to L'Oréal UK Ltd: "In addition to the Code of Ethics, the Group has several ethics-related polices and processes. This policy architecture supports the work to identify, mitigate and remediate situations of modern slavery. A foundational process is the social audit programme, which provides a way of assessing and tracking risk. However, we know that while social audits can give us a helpful insight and snapshot of the risks, they are only part of the solution."

"Ensure the Free, Prior and Informed Consent (FPIC) of Indigenous peoples’ and local communities prior to any activity that may affect these rights, and ensure adequate compensation, accommodation or remediation through mutually agreed procedures where production or conservation uses infringe on these lands, territories or resources."

" L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level comply with the following principles: [...] Protection of human, land and environmental rights defenders from violence, intimidation and criminalisation."

"In 2020, L’Oréal consumed 266 tonnes of soybean extract and 48 tonnes of soybean extract derivatives. In 2020, 100% of the soybean extract used by L’Oréal and coming from Latin America is from a land project certified RTRS, Bio and Fair For Life, aimed at supporting 36 small soybean producers in Brazil and Paraguay, or from certified sources (IP – Identity Preserved Proterra). Most derivatives come from areas classed without risk of deforestation"

"In 2020, L’Oréal consumed 266 tonnes of soybean extract and 48 tonnes of soybean extract derivatives. In 2020, 100% of the soybean extract used by L’Oréal and coming from Latin America is from a land project certified RTRS, Bio and Fair For Life, aimed at supporting 36 small soybean producers in Brazil and Paraguay, or from certified sources (IP – Identity Preserved Proterra). Most derivatives come from areas classed without risk of deforestation"

"To achieve this objective, L’Oréal will ensure that 100% of the sourcing for its overall portfolio of forest-related raw materials for formulas, packaging materials and POS, and the operation of its suppliers at a corporate group level , comply with the following principles: [...] No conversion or degradation of High Conservation Value (HCV) areas, High Carbon Stock (HCS) forests , Intact Forest Landscapes (IFL) and other forest-related natural ecosystems, following reference cut-off dates per raw material"

"Soybean, soy oil and soy derivatives: June 2016 (most recent update of the RTRS Principles & Criteria and later than the Proterra cut-off date)."

"Our Speak Up website allows L’Oréal employees and stakeholders (external staff, employees of providers or subcontractors, suppliers, clients, consumer, shareholders and representatives of civil society) to raise any serious ethical concerns they may have so that we can address them."

"In 2020, L’Oréal consumed 266 tonnes of soybean extract and 48 tonnes of soybean extract derivatives 100% of soybean used by L’Oréal and sourced from Latin America (266 tonnes per year, less than 0.001% of global production). 100% of the soybean extract used by L’Oréal and coming from Latin America is from a land project certified RTRS, Bio and Fair For Life, aimed at supporting 36 small soybean producers in Brazil and Paraguay, or from certified sources (IP – Identity Preserved Proterra)."

"L’Oréal has implemented a comprehensive due diligence approach, including risk assessments of [...] human rights & worker rights abuses are most prevalent, as well as independent audits of our suppliers."

"A dedicated sustainable management and compliance action plan has been defined. It focuses on risk monitoring and due diligence systems, physical certification of sources based on credible standards11 and/or supply chain connection to sustainable field projects contributing to improving agricultural practices, yields and the livelihoods of people involved in L’Oréal’s value chains, while protecting their rights. Compliance with these principles will be regularly monitored using a system to identify complaints and conflicts, and independently verified."

"If a breach of NDPE principles is identified, L’Oréal will activate specific action plans to resolve the issue. The company will engage with suppliers as the preferred approach, prior to a potential suspension or exclusion, in accordance with its Grievance procedure and based on assessments of the severity of the issue and the supplier’s commitment to implementing corrective actions."