Marks & Spencer Group PLC

"Each supplier must strive to comply at a minimum with the following standards and apply the following processes. They do not preclude adopting higher standards or more stringent processes. [...] ILO [...] UNGP [...] UN Declaration for HR [...] Discrimination [...] Forced Labour [...] Child Labour [...] Freedom of association"

"Suppliers must not discriminate against any worker based on race, colour, age, gender, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin, or marital status in hiring and employment practices such as applications for employment, promotions, rewards, access to training, job assignments, wages, benefits, discipline, and termination. Suppliers must not require a pregnancy test or discriminate against pregnant workers except where required by applicable laws or regulations or prudent for workplace safety... Suppliers should have an equal opportunity employment policy that promotes gender equity in employment practices, and states maternity leave provision and support for child care where appropriate."; "By 2019, we will help advance women’s human rights and combat gender discrimination by launching programmes and initiatives that promote gender equality and women’s empowerment in our business and supply chains."

"Having established risk, we conduct due diligence within our supply chains and operations to understand whether there is evidence of Modern Slavery issues, and whether there are enough controls in place. All new and existing direct suppliers to Food and Clothing & Home are required to have ethical audits, conducted by third parties. If issues are identified, appropriate investigative and remedial actions are taken"

"All our suppliers are required to comply with our Global Sourcing Principles and acknowledge the right of indigenous people and rural communities to give or withhold their Free Prior and Informed Consent (FPIC) before new logging rights are allocated or plantations are developed. We recognise the unique social and environmental value of Intact Forest Landscapes and support activities designed to protect and enhance these areas."

"We’re collaborating with many partners to help protect the world’s forests. We’re working with the Forest Stewardship Council (FSC), Rainforest Alliance, Greenpeace and WWF, to improve our own standards and argue the case for a more sustainable approach sustainable forestry and wood sourcing. We’re partnering with Strategic Environmental Consulting to improve our assessment and reporting approach. And we’re working with Canopy, to improve the sustainable sourcing of wood-based fabrics.Through the Consumer Goods Forum we’re engaging in global efforts to tackle deforestation, and we’re collaborating with the Roundtable for Sustainable Palm Oil (RSPO), the Round Table on Responsible Soy (RTRS), and the Leather Working Group, in support of our goal to remove commodity-driven deforestation." 

"We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites... suppliers must comply with all relevant local and national laws and regulations. Unless there is conflict between national law and any supplier obligation in these Principles, the supplier must adhere to the standard that promotes the higher level of protection for workers, communities and other rights holders."

"Concerns may also be reported via an independent and external facility. This facility is managed by Safecall and reporting can be done online in multiple languages via Safecall’s secure web reporting facility: https://www.safecall.co.uk/report. The complaint can be submitted in the individual’s or organisation’s own language. We endeavour to acknowledge receipt of all emails received into this mailbox within 2 working days (5 working days if in a language other than English)."

"At the very least, suppliers must comply with all local and national environmental regulations and completed a supply chain risk assessment to understand their impact on the environment. In addition, they must meet all relevant Marks & Spencer standards relating to the environment...We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites."

"At the very least, suppliers must meet all relevant local and national regulations and have completed a supply chain risk assessment to understand their impact on the environment. In addition, we expect them to meet all the relevant Marks & Spencer standards relating to the environment [...] We will provide guidance to suppliers to help them understand our requirements and to implement policies and procedures to enable them to comply with our standards [...] We provide suppliers with practical support, advice and assistance so that they develop their own policies and processes to enable them to implement high standards [...] Should suppliers consistently fail to live up to these standards and be unwilling to institute improvements or prepared to make appropriate changes, we will take action, which may involve cancelling contracts and ceasing to trade."

"Each supplier must strive to comply at a minimum with the following standards and apply the following processes. They do not preclude adopting higher standards or more stringent processes. [...] ILO [...] UNGP [...] UN Declaration for HR [...] Discrimination [...] Forced Labour [...] Child Labour [...] Freedom of association"

"Suppliers must not discriminate against any worker based on race, colour, age, gender, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin, or marital status in hiring and employment practices such as applications for employment, promotions, rewards, access to training, job assignments, wages, benefits, discipline, and termination. Suppliers must not require a pregnancy test or discriminate against pregnant workers except where required by applicable laws or regulations or prudent for workplace safety... Suppliers should have an equal opportunity employment policy that promotes gender equity in employment practices, and states maternity leave provision and support for child care where appropriate."; "By 2019, we will help advance women’s human rights and combat gender discrimination by launching programmes and initiatives that promote gender equality and women’s empowerment in our business and supply chains. "

"Having established risk, we conduct due diligence within our supply chains and operations to understand whether there is evidence of Modern Slavery issues, and whether there are enough controls in place. All new and existing direct suppliers to Food and Clothing & Home are required to have ethical audits, conducted by third parties. If issues are identified, appropriate investigative and remedial actions are taken"

"All our suppliers are required to comply with our Global Sourcing Principles and acknowledge the right of indigenous people and rural communities to give or withhold their Free Prior and Informed Consent (FPIC) before new logging rights are allocated or plantations are developed. We recognise the unique social and environmental value of Intact Forest Landscapes and support activities designed to protect and enhance these areas."

"The Retail Palm Oil Group (RPOG) is a non-competitive coalition of Retail Companies with a common aim of promoting the adoption of sustainable palm oil. Currently the Group’s members trade in every continent, although there is a predominance of companies with head offices based in Europe. M&S is not a formal member of this Group due to RSPO rules that prohibit any Board member having dual representation, however we participate informally but actively in all RPOG forums and discussions...M&S helped form the Palm Oil Transparency Coalition (POTC) to develop approaches to manage issues not covered by the current RSPO standard and enable retailers to hold palm oil importers to account...Between 2010 and 2018, M&S also sat on the Board of Governors of the RSPO. As members we continue to participate to ensure RSPO evolves to meet the needs of our customers and other stakeholders."

"We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites... suppliers must comply with all relevant local and national laws and regulations. Unless there is conflict between national law and any supplier obligation in these Principles, the supplier must adhere to the standard that promotes the higher level of protection for workers, communities and other rights holders."

"Concerns may also be reported via an independent and external facility. This facility is managed by Safecall and reporting can be done online in multiple languages via Safecall’s secure web reporting facility: https://www.safecall.co.uk/report. The complaint can be submitted in the individual’s or organisation’s own language. We endeavour to acknowledge receipt of all emails received into this mailbox within 2 working days (5 working days if in a language other than English)."

In their 2020 ACOP Report, M&S disclose total volume of palm oil as 5469 tons of which 5469 tons are RSPO certified. 

In their 2020 ACOP Report, M&S disclose total volume of palm oil as 5469 tons of which 5469 tons are RSPO certified. 

"At the very least, suppliers must comply with all local and national environmental regulations and completed a supply chain risk assessment to understand their impact on the environment. In addition, they must meet all relevant Marks & Spencer standards relating to the environment."

"At the very least, suppliers must meet all relevant local and national regulations and have completed a supply chain risk assessment to understand their impact on the environment. In addition, we expect them to meet all the relevant Marks & Spencer standards relating to the environment [...] We will provide guidance to suppliers to help them understand our requirements and to implement policies and procedures to enable them to comply with our standards [...] We provide suppliers with practical support, advice and assistance so that they develop their own policies and processes to enable them to implement high standards [...] Should suppliers consistently fail to live up to these standards and be unwilling to institute improvements or prepared to make appropriate changes, we will take action, which may involve cancelling contracts and ceasing to trade."

"Each supplier must strive to comply at a minimum with the following standards and apply the following processes. They do not preclude adopting higher standards or more stringent processes. [...] ILO [...] UNGP [...] UN Declaration for HR [...] Discrimination [...] Forced Labour [...] Child Labour [...] Freedom of association"

"Suppliers must not discriminate against any worker based on race, colour, age, gender, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin, or marital status in hiring and employment practices such as applications for employment, promotions, rewards, access to training, job assignments, wages, benefits, discipline, and termination. Suppliers must not require a pregnancy test or discriminate against pregnant workers except where required by applicable laws or regulations or prudent for workplace safety... Suppliers should have an equal opportunity employment policy that promotes gender equity in employment practices, and states maternity leave provision and support for child care where appropriate."; "By 2019, we will help advance women’s human rights and combat gender discrimination by launching programmes and initiatives that promote gender equality and women’s empowerment in our business and supply chains. "

"Having established risk, we conduct due diligence within our supply chains and operations to understand whether there is evidence of Modern Slavery issues, and whether there are enough controls in place. All new and existing direct suppliers to Food and Clothing & Home are required to have ethical audits, conducted by third parties. If issues are identified, appropriate investigative and remedial actions are taken"

"All our suppliers are required to comply with our Global Sourcing Principles and acknowledge the right of indigenous people and rural communities to give or withhold their Free Prior and Informed Consent (FPIC) before new logging rights are allocated or plantations are developed. We recognise the unique social and environmental value of Intact Forest Landscapes and support activities designed to protect and enhance these areas."

"We’re collaborating with many partners to help protect the world’s forests. We’re working with the Forest Stewardship Council (FSC), Rainforest Alliance, Greenpeace and WWF, to improve our own standards and argue the case for a more sustainable approach sustainable forestry and wood sourcing. We’re partnering with Strategic Environmental Consulting to improve our assessment and reporting approach. And we’re working with Canopy, to improve the sustainable sourcing of wood-based fabrics."

"We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites... suppliers must comply with all relevant local and national laws and regulations. Unless there is conflict between national law and any supplier obligation in these Principles, the supplier must adhere to the standard that promotes the higher level of protection for workers, communities and other rights holders."

"Concerns may also be reported via an independent and external facility. This facility ismanaged by Safecall and reporting can be done online in multiple languages via Safecall’ssecure web reporting facility: https://www.safecall.co.uk/report.The complaint can be submitted in the individual’s or organisation’s own language. Weendeavour to acknowledge receipt of all emails received into this mailbox within 2 workingdays (5 working days if in a language other than English).The OECD’s National Contact Points mechanism can be used in instances where individualsor organisations feel they cannot raise a concern with us directly."

Marks & Spencer reports their total 2019 consumption of Hardwood logs /Softwood logs /Sawn timber, veneer, chips /Unprocessed wood fiber /Pulp /Paper Boards / plywood /engineered wood /Primary packaging as - 38463 Tonnes, with 79% of which being FSC certified "Our latest data collection process indicates that 79% of our total consumption volume is certified to one of our approved standards. We aim to maximise our coverage of certification for virgin wood materials and work with suppliers to help them shift to certified production".

Marks & Spencer reports their total 2019 consumption of Hardwood logs /Softwood logs /Sawn timber, veneer, chips /Unprocessed wood fiber /Pulp /Paper Boards / plywood /engineered wood /Primary packaging as - 38463 Tonnes, with 79% of which being FSC certified "Our latest data collection process indicates that 79% of our total consumption volume is certified to one of our approved standards. We aim to maximise our coverage of certification for virgin wood materials and work with suppliers to help them shift to certified production."

"At the very least, suppliers must meet all relevant local and national regulations and have completed a supply chain risk assessment to understand their impact on the environment. In addition, we expect them to meet all the relevant Marks & Spencer standards relating to the environment [...] We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites."

"At the very least, suppliers must meet all relevant local and national regulations and have completed a supply chain risk assessment to understand their impact on the environment. In addition, we expect them to meet all the relevant Marks & Spencer standards relating to the environment [...] We will provide guidance to suppliers to help them understand our requirements and to implement policies and procedures to enable them to comply with our standards [...] We provide suppliers with practical support, advice and assistance so that they develop their own policies and processes to enable them to implement high standards [...] Should suppliers consistently fail to live up to these standards and be unwilling to institute improvements or prepared to make appropriate changes, we will take action, which may involve cancelling contracts and ceasing to trade."

"Each supplier must strive to comply at a minimum with the following standards and apply the following processes. They do not preclude adopting higher standards or more stringent processes. [...] ILO [...] UNGP [...] UN Declaration for HR [...] Discrimination [...] Forced Labour [...] Child Labour [...] Freedom of association"

"Suppliers must not discriminate against any worker based on race, colour, age, gender, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin, or marital status in hiring and employment practices such as applications for employment, promotions, rewards, access to training, job assignments, wages, benefits, discipline, and termination. Suppliers must not require a pregnancy test or discriminate against pregnant workers except where required by applicable laws or regulations or prudent for workplace safety... Suppliers should have an equal opportunity employment policy that promotes gender equity in employment practices, and states maternity leave provision and support for child care where appropriate."; "By 2019, we will help advance women’s human rights and combat gender discrimination by launching programmes and initiatives that promote gender equality and women’s empowerment in our business and supply chains. "

"Having established risk, we conduct due diligence within our supply chains and operations to understand whether there is evidence of Modern Slavery issues, and whether there are enough controls in place. All new and existing direct suppliers to Food and Clothing & Home are required to have ethical audits, conducted by third parties. If issues are identified, appropriate investigative and remedial actions are taken"

"All our suppliers are required to comply with our Global Sourcing Principles and acknowledge the right of indigenous people and rural communities to give or withhold their Free Prior and Informed Consent (FPIC) before new logging rights are allocated or plantations are developed. We recognise the unique social and environmental value of Intact Forest Landscapes and support activities designed to protect and enhance these areas."

"To achieve this we work collaboratively throughout the sector via the Cerrado SoS Group, UK Roundtable for Sustainable Soy, the Retail Soy Group; and the Soy Transparency Coalition – a new organisation we helped to create to assess key soy traders’ performance. In 2021, we also joined 39 other companies to write to Brazil’s National Congress encouraging them to reject a legislative proposal that could open up the Amazon for deforestation."

"We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites... suppliers must comply with all relevant local and national laws and regulations. Unless there is conflict between national law and any supplier obligation in these Principles, the supplier must adhere to the standard that promotes the higher level of protection for workers, communities and other rights holders."

"Concerns may also be reported via an independent and external facility. This facility is managed by Safecall and reporting can be done online in multiple languages via Safecall’s secure web reporting facility: https://www.safecall.co.uk/report. The complaint can be submitted in the individual’s or organisation’s own language. We endeavour to acknowledge receipt of all emails received into this mailbox within 2 working days (5 working days if in a language other than English)."

In their 2021 RTRS report, M&S disclose total volume of soy use (beans, meal, oil, hulls, derivatives, e.g. in feed for animal products) as 79,200 tonnes of which 33,319 tonnes are certified. 

In their 2021 RTRS report, M&S disclose total volume of soy use (beans, meal, oil, hulls, derivatives, e.g. in feed for animal products) as 79,200 tonnes of which 33,319 tonnes are certified. 

"At the very least, suppliers must comply with all local and national environmental regulations and completed a supply chain risk assessment to understand their impact on the environment. In addition, they must meet all relevant Marks & Spencer standards relating to the environment...We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites."

"At the very least, suppliers must meet all relevant local and national regulations and have completed a supply chain risk assessment to understand their impact on the environment. In addition, we expect them to meet all the relevant Marks & Spencer standards relating to the environment [...] We will provide guidance to suppliers to help them understand our requirements and to implement policies and procedures to enable them to comply with our standards [...] We provide suppliers with practical support, advice and assistance so that they develop their own policies and processes to enable them to implement high standards [...] Should suppliers consistently fail to live up to these standards and be unwilling to institute improvements or prepared to make appropriate changes, we will take action, which may involve cancelling contracts and ceasing to trade."

"Each supplier must strive to comply at a minimum with the following standards and apply the following processes. They do not preclude adopting higher standards or more stringent processes. [...] ILO [...] UNGP [...] UN Declaration for HR [...] Discrimination [...] Forced Labour [...] Child Labour [...] Freedom of association"

"Suppliers must not discriminate against any worker based on race, colour, age, gender, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin, or marital status in hiring and employment practices such as applications for employment, promotions, rewards, access to training, job assignments, wages, benefits, discipline, and termination. Suppliers must not require a pregnancy test or discriminate against pregnant workers except where required by applicable laws or regulations or prudent for workplace safety... Suppliers should have an equal opportunity employment policy that promotes gender equity in employment practices, and states maternity leave provision and support for child care where appropriate."; "By 2019, we will help advance women’s human rights and combat gender discrimination by launching programmes and initiatives that promote gender equality and women’s empowerment in our business and supply chains. "

"Having established risk, we conduct due diligence within our supply chains and operations to understand whether there is evidence of Modern Slavery issues, and whether there are enough controls in place. All new and existing direct suppliers to Food and Clothing & Home are required to have ethical audits, conducted by third parties. If issues are identified, appropriate investigative and remedial actions are taken"

"All our suppliers are required to comply with our Global Sourcing Principles and acknowledge the right of indigenous people and rural communities to give or withhold their Free Prior and Informed Consent (FPIC) before new logging rights are allocated or plantations are developed. We recognise the unique social and environmental value of Intact Forest Landscapes and support activities designed to protect and enhance these areas."

"We’re collaborating with many partners to help protect the world’s forests. We’re working with the Forest Stewardship Council (FSC), Rainforest Alliance, Greenpeace and WWF, to improve our own standards and argue the case for a more sustainable approach sustainable forestry and wood sourcing. We’re partnering with Strategic Environmental Consulting to improve our assessment and reporting approach. And we’re working with Canopy, to improve the sustainable sourcing of wood-based fabrics."

"We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites... suppliers must comply with all relevant local and national laws and regulations. Unless there is conflict between national law and any supplier obligation in these Principles, the supplier must adhere to the standard that promotes the higher level of protection for workers, communities and other rights holders." ""wood in products and packaging must come from forests and plantations which meet M&S Plantation Standards; wood is legally harvested; forests with high conservation value are protected...meet at least one of the following...FSC...FSC recycled...contains at least 50% reused or recycled content"

 "Concerns may also be reported via an independent and external facility. This facility ismanaged by Safecall and reporting can be done online in multiple languages via Safecall’ssecure web reporting facility: https://www.safecall.co.uk/report.The complaint can be submitted in the individual’s or organisation’s own language. Weendeavour to acknowledge receipt of all emails received into this mailbox within 2 workingdays (5 working days if in a language other than English).The OECD’s National Contact Points mechanism can be used in instances where individualsor organisations feel they cannot raise a concern with us directly."

Marks & Spencer reports their total 2019 consumption of Hardwood logs /Softwood logs /Sawn timber, veneer, chips /Unprocessed wood fiber /Pulp /Paper Boards / plywood /engineered wood /Primary packaging as - 38463 Tonnes, with 79% of which being FSC certified "Our latest data collection process indicates that 79% of our total consumption volume is certified to one of our approved standards. We aim to maximise our coverage of certification for virgin wood materials and work with suppliers to help them shift to certified production"

Marks & Spencer reports their total 2019 consumption of Hardwood logs /Softwood logs /Sawn timber, veneer, chips /Unprocessed wood fiber /Pulp /Paper Boards / plywood /engineered wood /Primary packaging as - 38463 Tonnes, with 79% of which being FSC certified "Our latest data collection process indicates that 79% of our total consumption volume is certified to one of our approved standards. We aim to maximise our coverage of certification for virgin wood materials and work with suppliers to help them shift to certified production"

"At the very least, suppliers must meet all relevant local and national regulations and have completed a supply chain risk assessment to understand their impact on the environment. In addition, we expect them to meet all the relevant Marks & Spencer standards relating to the environment [...] We ensure that all production sites are visited and assessed regularly and that we provide advice and feedback on improvements. We will facilitate assessment methods that focus on underlying issues. We may commission third parties to audit and inspect production sites."

"At the very least, suppliers must meet all relevant local and national regulations and have completed a supply chain risk assessment to understand their impact on the environment. In addition, we expect them to meet all the relevant Marks & Spencer standards relating to the environment [...] We will provide guidance to suppliers to help them understand our requirements and to implement policies and procedures to enable them to comply with our standards [...] We provide suppliers with practical support, advice and assistance so that they develop their own policies and processes to enable them to implement high standards [...] Should suppliers consistently fail to live up to these standards and be unwilling to institute improvements or prepared to make appropriate changes, we will take action, which may involve cancelling contracts and ceasing to trade."