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  • Overall approach
    3/16
    • Overarching commitment on deforestation
      0/6
      Deforestation commitment
      Commodity-specific commitment
      0/6
      Commodities (if applicable): Palm oil; Pulp & Paper
      "To put a halt to deforestation, we are promoting the ethical procurement of palm oil and paper. "
    • Signatory to an initiative tackling deforestation
      1/1
      Signatory
      Yes
      1/1
      Shiseido is a signatory to the Consumer Goods Forum and the UN Global Compact.
    • Awareness of the value of forests
      1/1
      Awareness
      Yes
      1/1
      "To promote environmental protection, we have committed to sustainable procurement across all our business activities, including the procurement of raw materials especially palm oil and paper. This is because the rainforest, where palm oil and paper pulp are procured, conserves valuable biodiversity and provides valuable ecosystem services."
    • Deforestation as a business risk
      0/1
    • High-level management of deforestion
      1/1
      High-level management
      Yes
      1/1
      How often does the committee or board meet to assess company's progress on addressing deforestation-related issues?: Not specified

      Which commodities does it apply to?: Palm oil; Pulp & Paper
      Deforestation is listed as a material risk that the sustainability committee will oversea"In 2020, we launched the Sustainability Committee, a dedicated meeting aimed at ensuring timely management decisions and a stronger recognition of this theme. The committee is held at a regular basis to discuss group-wide sustainability initiatives, to decide the strategies, policies, and activity plans, and to monitor progress. The committee consists of the CEO and corporate officers in charge of Corporate Strategy, Finance, R&D, Supply Networks, Corporate Communications, HR, and Brand Holders, as well as corporate auditors. O"
    • Executive compensation linked to deforestation
    • Target to reduce emissions from land-use change
      0/3
    • Reporting on emissions from land-use change
      0/3
    • Disclosure of conservation activity
    • Disclosure of reforestation activity
      Yes
      0/0
      How many hectares of reforestation or restoration are being or have been conducted or facilitated by the company?: 500 trees
      "Shiseido Thailand tree planting activities [...] 500 trees" in 2018.
  • Commodity score
    25/84
    • Palm oil
      35/84
      • Commitment Strength
        16/28
        • Commitment to protect priority forests
          9/12
          • Commitment details
            Zero-gross deforestation
            6/8
            Commitment to protect priority forests
            Zero-gross deforestation
            6/8
            Which certification schemes are used?: RSPO
            "we aim to achieve usage of 100% RSPO-certified sustainable palm oil and palm kernel oil derivatives from physical supply chain options (identity preserved, segregated and/or mass balance) by 2026."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "we aim to achieve usage of 100% RSPO-certified sustainable palm oil and palm kernel oil derivatives from physical supply chain options (identity preserved, segregated and/or mass balance) by 2026."
          • Target date
            2026
            0.3/1.3
            Target date
            2026
            0.3/1.3
            "we aim to achieve usage of 100% RSPO-certified sustainable palm oil and palm kernel oil derivatives from physical supply chain options (identity preserved, segregated and/or mass balance) by 2026."
          • Interim target date
            Yes
            0.7/0.7
            Interim target date
            Yes
            0.7/0.7
            What date is given for the interim milestone(s)?: 2018
            "In order to support the sustainable production of palm oil, since 2018 we have purchased certificates (credits) equivalent to 100% palm oil and palm-derived materials. In 2019 the Shiseido Group purchased credits equivalent to around 9,700 tons of palm oil and palm kernel oil derivatives."
        • Commitment to protect High Carbon Stock areas and/or peatlands
          7/8
          • Commitment details
            Yes
            4/4
            Commitment to protect High Carbon Stock areas and/or peatlands
            Yes
            4/4
            Type of commitment: HCS; Peat
            "we aim to achieve usage of 100% RSPO-certified sustainable palm oil and palm kernel oil derivatives from physical supply chain options (identity preserved, segregated and/or mass balance) by 2026."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "we aim to achieve usage of 100% RSPO-certified sustainable palm oil and palm kernel oil derivatives from physical supply chain options (identity preserved, segregated and/or mass balance) by 2026."
          • Target date
            2026
            0.3/1.3
            Target date
            2026
            0.3/1.3
            "we aim to achieve usage of 100% RSPO-certified sustainable palm oil and palm kernel oil derivatives from physical supply chain options (identity preserved, segregated and/or mass balance) by 2026."
          • Interim target date
            Yes
            0.7/0.7
            Interim target date
            Yes
            0.7/0.7
            What date is given for the interim milestone(s)?: 2018
            "In order to support the sustainable production of palm oil, since 2018 we have purchased certificates (credits) equivalent to 100% palm oil and palm-derived materials. In 2019 the Shiseido Group purchased credits equivalent to around 9,700 tons of palm oil and palm kernel oil derivatives."
        • Commitment to a traceable supply chain
          0/8
          • Commitment details
            No traceability commitment
            0/4
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
          • Target date
            No target date
            0/1.3
          • Interim target date
            No
            0/0.7
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: Discrimination; Forced Labour; Child Labour; Freedom of association
          "Suppliers who are engaged in transactions with the Shiseido Group are requested to comply with this Code. In addition, suppliers are also expected to require their subcontractors who are involved in business related to the Shiseido Group to comply with the same standards as those set forth herein. [...] Discrimination[...] Forced Labour[...] Child Labour[...] Freedom of association"
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          "Suppliers shall not discriminate in any way against their employees in hiring practices or treatment in relation to remuneration, promotion, termination of employment, etc., on any basis, including, without limitation, race, skin color, gender"
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No commitment
          0/4
      • Reporting and Implementation
        14/38
        • Reporting against commitments
          4/6
          • Commitment to protect priority forests
            Yes
            2/2
            Commitment to protect priority forests
            Yes
            2/2
            In the 2019 RSPO ACOP, Shiseido Company reported their total usage of palm oil as 9,735 tons, all of which was RSPO certified.
          • Commitment to protect High Carbon Stock areas and/or peatlands
            Yes
            2/2
            Commitment to protect High Carbon Stock areas and/or peatlands
            Yes
            2/2
            Does the company report on the degree of compliance/progress with commitments, disaggregated by relevant factors such as origin or supply chain stage?: Yes
            In the 2019 RSPO ACOP, Shiseido Company reported their total usage of palm oil as 9,735 tons, all of which was RSPO certified.
          • Commitment to a traceable supply chain
            No
            0/2
        • Reporting is independently verified
          3/4
          • Commitment to protect priority forests
            Yes: third-party
            1.3/1.3
            Commitment to protect priority forests
            Yes: third-party
            1.3/1.3
            Which tools, approaches, third-party verification, including certification, schemes are used?: Certification schemes
            In the 2019 RSPO ACOP, Shiseido Company reported their total usage of palm oil as 9,735 tons, all of which was RSPO certified.
          • Commitment to protect High Carbon Stock areas and/or peatlands
            Yes: third-party
            1.3/1.3
            Commitment to protect High Carbon Stock areas and/or peatlands
            Yes: third-party
            1.3/1.3
            Which processes or groups does the company use for third party verification?: RSPO
            In the 2019 RSPO ACOP, Shiseido Company reported their total usage of palm oil as 9,735 tons, all of which was RSPO certified.
          • Commitment to a traceable supply chain
            No
            0/1.3
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "Suppliers shall comply with all environment-related laws and regulations applicable to the countries and territories where suppliers conduct their business operations. [...] Upon receiving a request from the Shiseido Group, suppliers shall answer questionnaire surveys, accept on-site inspections, submit related materials and records, and otherwise meet the Shiseido Group’s requests, so as to enable the Shiseido Group to confirm the compliance with this Code."
        • Accessible grievance mechanism
          No
          0/4
        • Report volumes of commodity
          Reporting non-certified/non-compliant volume; Reporting certified/compliant volume
          4/4
          Report volumes of commodity
          Reporting non-certified/non-compliant volume; Reporting certified/compliant volume
          4/4
          What is the certified volume?: 9735.0 tons

          Which certification schemes are used?: RSPO

          What is the non-certified/non-compliant volume?: 0 tons
          In the 2019 RSPO ACOP, Shiseido Company reported their total usage of palm oil as 9,735 tons, all of which was RSPO certified.
        • Downstream: Publishing supplier lists
          No disclosure
          0/4
        • Downstream: Monitor compliance in supply chain
          Yes for its suppliers only
          3/4
          Downstream: Monitor compliance in supply chain
          Yes for its suppliers only
          3/4
          Details of monitoring: Using third party verification

          How frequently is compliance assessed?: Not disclosed
          "We procure materials based on our codes and principles (e.g., Shiseido Group Supplier Code of Conduct and Shiseido Group Procurement Policy): We work to ensure supplier traceability by conducting supplier assessments and audits. Our suppliers assess themselves using third-party self-assessment tools (e.g., Sedex, EcoVadis) and/or our original self-assessment questionnaire (SAQ)." "In 2019, we have carried out risk assessments for the primary suppliers at the headquarters and EMEA. At the headquarter, all 271 companies that have been in business in 2019, have had their ethical information including but not limited to corporate activities related to compliance, the environment, human rights, and occupational safety evaluated. In addition, in EMEA, 85 suppliers were evaluated by EcoVadis."
        • Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: No
          "Based on the results of our assessment, we classify suppliers into four categories and request corrective action from those deemed to be high risk. In 2019, 49 suppliers fell into the high-risk category, and for those suppliers that do business with the headquarters, we provided a direct explanation of the issues and the reasons for the issues, and requested that they be corrected"
        • Downstream: Disclosure of non-compliant suppliers
          Yes (engaged)
          1/2
          Downstream: Disclosure of non-compliant suppliers
          Yes (engaged)
          1/2
          How many noncompliant producers or suppliers are engaged through improvement plans or other processes, and what percentage of the company's supply chain volume does that represent?: 49 suppliers

          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: Not disclosed
          "Based on the results of our assessment, we classify suppliers into four categories and request corrective action from those deemed to be high risk. In 2019, 49 suppliers fell into the high-risk category, and for those suppliers that do business with the headquarters, we provided a direct explanation of the issues and the reasons for the issues, and requested that they be corrected."
    • Pulp & Paper
      24/84
      • Commitment Strength
        16/28
        • Commitment to protect priority forests
          9/12
          • Commitment details
            Zero-gross deforestation
            6/8
            Commitment to protect priority forests
            Zero-gross deforestation
            6/8
            Which certification schemes are used?: FSC; PEFC
            "By 2023, we will switch 100% of the paper used for Shiseido products to (third-party) certified paper (e.g. FSC, PEFC), recycled paper or non-wood paper for all Shiseido products."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "By 2023, we will switch 100% of the paper used for Shiseido products to (third-party) certified paper (e.g. FSC, PEFC), recycled paper or non-wood paper for all Shiseido products."
          • Target date
            2023
            0.8/1.3
            Target date
            2023
            0.8/1.3
            "By 2023, we will switch 100% of the paper used for Shiseido products to (third-party) certified paper (e.g. FSC, PEFC), recycled paper or non-wood paper for all Shiseido products."
          • Interim target date
            No
            0/0.7
            Interim target date
            No
            0/0.7
            "By 2023, we will switch 100% of the paper used for Shiseido products to (third-party) certified paper (e.g. FSC, PEFC), recycled paper or non-wood paper for all Shiseido products."
        • Commitment to reduce use of virgin wood fibre
          7/8
          • Commitment details
            Yes
            4/4
            Commitment to reduce use of virgin wood fibre
            Yes
            4/4
            Type of commitment: Recycled content
            "We aim to achieve 100% use of sustainable paper by 2023. We are currently in the process of switching to (third-party) certified paper (e.g., FSC, PEFC) or recycled paper for all Shiseido products. [...] Replace : Replace virgin materials with bio-degradable, bio-based or postconsumer recycled (PCR) materials."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "We aim to achieve 100% use of sustainable paper by 2023. We are currently in the process of switching to (third-party) certified paper (e.g., FSC, PEFC) or recycled paper for all Shiseido products. [...] Replace : Replace virgin materials with bio-degradable, bio-based or postconsumer recycled (PCR) materials."
          • Target date
            2023
            0.8/1.3
            Target date
            2023
            0.8/1.3
            "We aim to achieve 100% use of sustainable paper by 2023. We are currently in the process of switching to (third-party) certified paper (e.g., FSC, PEFC) or recycled paper for all Shiseido products. [...] Replace : Replace virgin materials with bio-degradable, bio-based or postconsumer recycled (PCR) materials."
          • Interim target date
            No
            0/0.7
        • Commitment to a traceable supply chain
          0/8
          • Commitment details
            No traceability commitment
            0/4
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
          • Target date
            No target date
            0/1.3
          • Interim target date
            No
            0/0.7
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: Discrimination; Forced Labour; Child Labour; Freedom of association
          "Suppliers who are engaged in transactions with the Shiseido Group are requested to comply with this Code. In addition, suppliers are also expected to require their subcontractors who are involved in business related to the Shiseido Group to comply with the same standards as those set forth herein. [...] Discrimination[...] Forced Labour[...] Child Labour[...] Freedom of association"
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          "Suppliers shall not discriminate in any way against their employees in hiring practices or treatment in relation to remuneration, promotion, termination of employment, etc., on any basis, including, without limitation, race, skin color, gender"
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No commitment
          0/4
      • Reporting and Implementation
        3/38
        • Reporting against commitments
          0/6
          • Commitment to protect priority forests
            No
            0/2
          • Commitment to reduce use of virgin wood fibre
            No
            0/2
          • Commitment to a traceable supply chain
            No
            0/2
        • Reporting is independently verified
          0/4
          • Commitment to protect priority forests
            No
            0/1.3
          • Commitment to reduce use of virgin wood fibre
            No
            0/1.3
          • Commitment to a traceable supply chain
            No
            0/1.3
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "Suppliers shall comply with all environment-related laws and regulations applicable to the countries and territories where suppliers conduct their business operations. [...] Upon receiving a request from the Shiseido Group, suppliers shall answer questionnaire surveys, accept on-site inspections, submit related materials and records, and otherwise meet the Shiseido Group’s requests, so as to enable the Shiseido Group to confirm the compliance with this Code."
        • Accessible grievance mechanism
          No
          0/4
        • Report volumes of commodity
          No reporting
          0/4
        • Downstream: Publishing supplier lists
          No disclosure
          0/4
        • Downstream: Monitor compliance in supply chain
          Yes for its suppliers only
          3/4
          Downstream: Monitor compliance in supply chain
          Yes for its suppliers only
          3/4
          How frequently is compliance assessed?: Not disclosed

          Details of monitoring: Using third party verification
          "We procure materials based on our codes and principles (e.g., Shiseido Group Supplier Code of Conduct and Shiseido Group Procurement Policy): We work to ensure supplier traceability by conducting supplier assessments and audits. Our suppliers assess themselves using third-party self-assessment tools (e.g., Sedex, EcoVadis) and/or our original self-assessment questionnaire (SAQ)." "In 2019, we have carried out risk assessments for the primary suppliers at the headquarters and EMEA. At the headquarter, all 271 companies that have been in business in 2019, have had their ethical information including but not limited to corporate activities related to compliance, the environment, human rights, and occupational safety evaluated. In addition, in EMEA, 85 suppliers were evaluated by EcoVadis."
        • Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Downstream: Engagement with non-compliant suppliers
          Engage with suppliers but with no time-bound threat of exclusion
          1/2
          Does the company engage non-compliant indirect suppliers in order to address and remedy non-compliance?: No

          What type of support does the company offer to its suppliers to help them achieve compliance with commitments?: Not disclosed

          What criteria does the policy specify for blacklisting or exclusion?: Not disclosed
          "Based on the results of our assessment, we classify suppliers into four categories and request corrective action from those deemed to be high risk. In 2019, 49 suppliers fell into the high-risk category, and for those suppliers that do business with the headquarters, we provided a direct explanation of the issues and the reasons for the issues, and requested that they be corrected."
        • Downstream: Disclosure of non-compliant suppliers
          Yes (engaged)
          1/2
          Downstream: Disclosure of non-compliant suppliers
          Yes (engaged)
          1/2
          Does the company have a list of blacklisted or otherwise excluded suppliers or producers?: Not disclosed
          "Based on the results of our assessment, we classify suppliers into four categories and request corrective action from those deemed to be high risk. In 2019, 49 suppliers fell into the high-risk category, and for those suppliers that do business with the headquarters, we provided a direct explanation of the issues and the reasons for the issues, and requested that they be corrected."
    • Soy *
      5/84
      • Commitment Strength
        0/28
        • Commitment to protect priority forests
          0/17
          • Commitment details
            No commitment
            0/10.7
            Commitment to protect priority forests
            No commitment
            0/10.7
            (For downstream soy companies only) Does the company commitment also apply to hidden/indirect soy?: Supply chain includes no indirect soy
          • Commitment applies to all regions, suppliers and operation
            No
            0/3
          • Target date
            No target date
            0/2
          • Interim target date
            No
            0/1
        • Commitment to a traceable supply chain
          0/11
          • Commitment details
            No traceability commitment
            0/5.3
          • Commitment applies to all regions, suppliers and operation
            No
            0/3
          • Target date
            No target date
            0/2
          • Interim target date
            No
            0/1
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: Discrimination; Forced Labour; Child Labour; Freedom of association
          "Suppliers who are engaged in transactions with the Shiseido Group are requested to comply with this Code. In addition, suppliers are also expected to require their subcontractors who are involved in business related to the Shiseido Group to comply with the same standards as those set forth herein. [...] Discrimination[...] Forced Labour[...] Child Labour[...] Freedom of association"
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          Gender equality in the supply chain
          Discrimination/Gender Rights/Harassment
          1/4
          "Suppliers shall not discriminate in any way against their employees in hiring practices or treatment in relation to remuneration, promotion, termination of employment, etc., on any basis, including, without limitation, race, skin color, gender"
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No commitment
          0/4
      • Reporting and Implementation
        0/38
        • Reporting against commitments
          0/6
          • Commitment to protect priority forests
            No
            0/3
          • Commitment to a traceable supply chain
            No
            0/3
        • Reporting is independently verified
          0/4
          • Commitment to protect priority forests
            No
            0/2
          • Commitment to a traceable supply chain
            No
            0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          No
          0/2
          Operations assessed to comply with law
          No
          0/2
          "Suppliers shall comply with all environment-related laws and regulations applicable to the countries and territories where suppliers conduct their business operations. [...] Upon receiving a request from the Shiseido Group, suppliers shall answer questionnaire surveys, accept on-site inspections, submit related materials and records, and otherwise meet the Shiseido Group’s requests, so as to enable the Shiseido Group to confirm the compliance with this Code."
        • Accessible grievance mechanism
          No
          0/4
        • Report volumes of commodity
          No reporting
          0/4
        • Downstream: Publishing supplier lists
          No disclosure
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
  • * commodity scores for which a company is not a powerbroker are given half the weighting of other commodities in total scores

  • Commitment strength
    13/28
    Avg. score
  • Reporting and Implementation
    7/38
    Avg. score
  • Social considerations
    5/18
    Avg. score

Profile

Shiseido is a Japanese multinational company specialising in cosmetics and personal care. The company sells its products in over 100 countries under its own brand, and other well-known brand names including Elixir, NARS, bareMinerals and Issey Miyake. As a leading producer of cosmetic and personal care goods Shiseido is exposed to the forest risk commodity palm oil which is used in products such as lotions. Shiseido Co. Ltd. is selected as a powerbroker for palm oil and paper packaging and is also assessed for its exposure to soy.

Sector
Industry sector 
Cosmetics & personal care
Segments
Manufacturer
HQ
HQ 
Japan
Company Type
Company type 
Public listed
Collective Commitments
Consumer Goods Forum member
New York Declaration on Forests signatory

Top Brands

Anessa, Aquair, Aqualabel, Aupres, Avene, bareMinerals, Benefique, de de peau, d'icila, Docle & Gabbana, d program, Elie Saab, Elixir, ettusais, haku, ihada, integrate, ipsa, iseey miyake, Laura Mercier, Ma Cherie, Majolica Majorca, Maquillage, narciso rodriguez, Nars, Prior, Pure&Mild, Granas, Sea breeze, Senka, Serge Lutens, Shiseido, The Collagen, Tsubaki, Uno, Urara, Za, Zadig & Voltaire

How we assess the Forest 500

To ensure deforestation free supply chains, companies need to adopt and implement timebound and measurable policies for forest risk commodities.

All assessments use policies published on company websites, some links may have changed or been removed since the time of assessment.

Disclaimer

This assessment has been carried out following the methodology developed for the Forest 500 project, available here. Please see our disclaimer applicable to all information contained within this site and our terms and conditions for use of data presented on this site.

All assessments use policies published on company and financial institution websites, and while we endeavor to keep them updated some links may have changed or been removed since the time of assessment.

Please contact us with any concerns or feedback about this or other assessments included in the Forest 500.