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  • Overall approach
    7/12
    • Overarching commitment on deforestation
      3/4
      Zero deforestation/Deforestation-free commitment or, for timber, pulp & paper companies only, commitment to well implemented harvest and no deforestation of HCV & HCS areas
      3/4
      "As a wholesaler and as a part of the supply chain of products we source, we want to transform the way how these critical commodities are sourced, and we want to take action to end deforestation. [..] We acknowledge the global frameworks of the Sustainable Development Goals and the United Nations Global Compact, and our approach towards deforestation-free supply chains builds on collaboration in the spirit of Sustainable Development Goal 17. We have set commitments individually in dedicated sourcing policies on soy, palm oil, paper & wood and on meat, but we believe that because of the complexity and interdependency of supply chains, only common, collaborative initiatives can lead to sustainable effects and that only then our lever is equally effective. This is why we collaborate with other actors along the supply chains of commodities like soy, palm oil, meat, paper and wood, as well as with other wholesalers and retailers, and representatives of governments and NGOs."
    • Signatory to an initiative tackling deforestation
      1/1
      Yes
      1/1
      Which initiatives?: Consumer Goods Forum Deforestation resolution (being a member of the CGF is not sufficient); Soy Moratorium; Cerrado Manifesto Statement of Support; Tropical Forest Alliance 2020 partner; UN Global Compact
      Metro is a signatory to the Cerrado Manifesto as well as - "Important elements of our collaborative initiatives are our memberships, actions and commitments around zero deforestation within the Consumer Goods Forum and its Coalition of Action, the Tropical Forest Alliance (TFA)" [....] "Since 2010, METRO has been a member of the UN Global Compact Initiative." [...] Company is a signatory to the Soy Moratorium
    • Awareness of the value of forests
      1/1
      Yes
      1/1
      "Further, ecosystems, biodiversity and ecological processes are maintained or restored, especially with regard to forests of high conservation value, and a proper management plan and a corresponding monitoring process are implemented and documented. [...] The diversity of species and their habitats is worth preserving, especially as animals and plants provide certain services that are essential for the production of food."
    • Deforestation as a business risk
      1/1
      Yes
      1/1
      Does the company recognise the risk as financial, operational, competition, reputational, or other? Please detail.: Reputational, operational 
      "For METRO, increasing environmental degradation and the associated loss of biodiversity have a negative impact on the company’s core business. Since most of the raw materials for our own brand products and for the products that we sell originate from nature. Approaches that contribute to protecting the environment and its biodiversity are thus important components of responsible business to secure the basis of our business."
    • High-level management of deforestion
      1/1
      Yes
      1/1
      How often does the committee or board meet to assess company's progress on addressing deforestation-related issues?: not specified

      Which commodities does it apply to?: Palm oil; Soy; Beef; Pulp & Paper
      "The Sustainability Committee sets the strategic framework, defines group-wide objectives and facilitates the exchange of information on sustainability issues at the highest level - also with external input by guest speakers. To adequately respond to the specific market and customer requirements, the METRO companies manage the operational implementation of sustainability within this framework. They are responsible for working on the relevant sustainability issues, for defining and implementing specific targets and measures and for monitoring their success. The committee is chaired by 2 representatives from the top management, who are regularly rotated. "
    • Executive compensation linked to deforestation
    • Target to reduce emissions from land-use change
      0/2
    • Reporting on emissions from land-use change
      0/2
    • Disclosure of conservation activity
    • Disclosure of reforestation activity
      Yes
      0/0
      Their Trinkwasserwald campaign collected €55,000 and "initially, the amount was used to plant some 2 hectares of forest"
    • Target to reduce emissions in scope 1/2
      Yes
      0/0
      What is the target date for the company to achieve their climate target?: 2030

      Type of climate target: Other or unclear
      "METRO AG commits to reduce scope 1 and 2 GHG emissions 60% per m2 selling and delivery space by 2030 from a 2011 base year.METRO AG also commits to reduce absolute scope 3 GHG emissions 15% by 2030 from a 2018 base year."
  • Commodity score
    21/88
    • Beef
      18/88
      • Commitment Strength
        7/20
        • Commitment to protect priority forests
          3/11
          • Commitment details
            Sustainability commitment/other
            1.3/8
            Commitment to protect priority forests
            Sustainability commitment/other
            1.3/8
            "METRO is working on an overall sustainability strategy in relation to the topic of deforestation. This includes taking action both individually as a company and within partnerships such as the Consumer Goods Forum Forest Positive Coalition and the group of signatories of the Statement of Support for the Cerrado Manifesto, focusing on the main drivers of deforestation (palm, soy, paper/wood and cattle/beef), and taking steps for each of these 4 drivers to work towards zero deforestation."
          • Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            Commitment applies to all regions, suppliers and operation
            Yes
            2/2
            "METRO is working on an overall sustainability strategy in relation to the topic of deforestation. This includes taking action both individually as a company and within partnerships such as the Consumer Goods Forum Forest Positive Coalition and the group of signatories of the Statement of Support for the Cerrado Manifesto, focusing on the main drivers of deforestation (palm, soy, paper/wood and cattle/beef), and taking steps for each of these 4 drivers to work towards zero deforestation."
          • Target date
            No target date
            0/1
          • Interim target date
            No
            0/0.5
        • Commitment to a traceable supply chain
          5/9
          • Commitment details
            Traces to Point of production
            5.3/5.3
            Commitment to a traceable supply chain
            Traces to Point of production
            5.3/5.3
            "We have also developed a cross-industry, international traceability solution together with cooperation partners using GS1 Standards. METRO’s traceability solution PROTRACE provides customers and stakeholders with lot-based traceability information and more based on different data sources."; "By 2030, all own-brand (private-label) meat products must be digitally traceable and meet key data specifications as described in Annex 2. We are striving for all of our A-brand meat products to meet the same requirements by 2030. [...] METRO strives for full digital traceability back to the farm in order to prevent risks and increase transparency for customers. To fulfil the traceability requirements, METRO has set up the PRO TRACE programme. "
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
            Commitment applies to all regions, suppliers and operation
            No
            0/2
            If no, what is excluded?: Segment
          • Target date
            2028-2030
            0/1
            Target date
            2028-2030
            0/1
            "We have also developed a cross-industry, international traceability solution together with cooperation partners using GS1 Standards. METRO’s traceability solution PROTRACE provides customers and stakeholders with lot-based traceability information and more based on different data sources."; "By 2030, all own-brand (private-label) meat products must be digitally traceable and meet key data specifications as described in Annex 2. We are striving for all of our A-brand meat products to meet the same requirements by 2030. [...] METRO strives for full digital traceability back to the farm in order to prevent risks and increase transparency for customers. To fulfil the traceability requirements, METRO has set up the PRO TRACE programme. "
          • Interim target date
            No
            0/0.5
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: ILO; UNGP; UN Declaration for HR; Discrimination; Forced labour; Child labour; Freedom of association
          "We are committed to respecting all Human Rights, as articulated in the Universal Declaration of Human Rights and the Declaration on Fundamental Principles and Rights at Work by the International Labour Organization (ILO). This commitment relates to our own employees as well as to our business relations within our value chain.[...] METRO commits to prevent/respect: Principles for Human Rights Within METRO own operations and its entire value chain 2 Valid as of 1 May 2018 / Version 2: April 2021 More information https://responsibility.metroag.de/focus-areas/human-rights Human trafficking, forced labour, child labour, freedom of association, the right to collective bargaining, equal pay, living wages and discrimination."
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          "Discrimination is not acceptable. At METRO, we treat everybody with respect and protect employees against any form of discrimination, especially based on their origin, religion, ethnic group, age, sexual orientation and identity, their gender or a disability. There is no place in our group for any form of harassment such as bullying or sexual harassment."; "Principle 3: No discrimination We require our business partners to treat every employee equally and according to their abilities and performance. The same opportunities shall be granted regardless of race, ethnic origin, religion and belief, political opinion, nationality, disability, age, sexual orientation or gender."
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No
          0/4
        • Commitment to resolve land conflicts
          No
      • Reporting and Implementation
        4/50
        • Reporting against commitments
          0/3
          • Commitment to protect priority forests
            No
            0/2.5
          • Commitment to a traceable supply chain
            No
            0/2.5
        • Reporting is independently verified
          0/2
          • Commitment to protect priority forests
            No
            0/1.5
          • Commitment to a traceable supply chain
            No
            0/1.5
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          No
          0/2
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          What is the nature of the grievance mechanism used by the company (own mechanism, that of external company, internationally recognised mechanism, etc.)?: Own

          Does the company publish grievances that have been made against it, as well as responses and resolutions including status and timeframes: No

          Which issues does the grievance mechanism cover?: Social
          "Business partners shall report any suspected violations of regulations, laws and the Code. Violations should be reported to the METRO contact person, or can be reported confidentially using the METRO Compliance Reporting System: https://www.bkms-system.net/metrogroup/speakup"
        • Report volumes of commodity
          No reporting
          0/2
        • Report verified volumes of commodity
          No disclosure
          0/6
        • Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          "To ensure compliance with fundamental social principles, METRO was involved in founding the Business Social Compliance Initiative (BSCI)1 in 2004. Additionally, our participation in the UN Global Compact since 2010 aims to further strengthen our commitment to improving social standards in producing countries. [...] In order to manage the process behind the objective of this policy, sales lines/country organisations shall use METRO’s IT tool SSM (Social Standards Management) or METRO Sourcing’s MBS with the support of the METRO AG CR department. The on-boarding of the sales lines’/country organisations’ users will be conducted by the METRO AG CR department. [...] As a risk mitigation tool, METRO has defined specific issues which serve as a precursor to labour violations and created a process to ensure that suppliers actively improve their producers’ working conditions. [...] Suppliers and/or producers are to be deactivated/suspended immediately from a supply chain for further own-brand/no-name orders until a corrective action plan and/or new audit report shows proof of improvements for the respective producer. The described deal-breaker process shall also be applied in any equivalent dealbreaker case which comes to light involving any branded supplier and their respective producers."
        • Downstream: Publishing supplier lists
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
    • Palm oil
      35/88
      • Commitment Strength
        7/20
        • Commitment to protect priority forests
          3/8
          • Commitment details
            Credible certification scheme
            2/6
            Commitment to protect priority forests
            Credible certification scheme
            2/6
            Which certification schemes are used?: RSPO
            "METRO’s objective is to reduce deforestation in its value chain, contributing to the goal of zero net deforestation, by responsibly sourcing its palm oil products and products which contain palm oil, as this is one of the key commodities causing deforestation. [...] For palm, target is 100% RSPO certified palm in our own brand supply chains by 2020, zero deforestation so no gross deforestation, achieved."
          • Commitment applies to all regions, suppliers and operation
            No
            0/1.3
            Commitment applies to all regions, suppliers and operation
            No
            0/1.3
            If no, what is excluded?: Product line
          • Target date
            Current/achieved
            0.7/0.7
            Target date
            Current/achieved
            0.7/0.7
            "METRO’s objective is to reduce deforestation in its value chain, contributing to the goal of zero net deforestation, by responsibly sourcing its palm oil products and products which contain palm oil, as this is one of the key commodities causing deforestation. [...] For palm, target is 100% RSPO certified palm in our own brand supply chains by 2020, zero deforestation so no gross deforestation, achieved."
          • Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            "METRO’s objective is to reduce deforestation in its value chain, contributing to the goal of zero net deforestation, by responsibly sourcing its palm oil products and products which contain palm oil, as this is one of the key commodities causing deforestation. [...] For palm, target is 100% RSPO certified palm in our own brand supply chains by 2020, zero deforestation so no gross deforestation, achieved."
        • Commitment to protect High Carbon Stock areas and/or peatlands
          4/5
          • Commitment details
            Yes
            3/3
            Commitment to protect High Carbon Stock areas and/or peatlands
            Yes
            3/3
            Type of commitment: HCS; Peat
            "Our goal is for 100% of the palm oil we purchase to be designated as ‘Segregated’ or ‘Identity Preserved’ within the system of the Roundtable on Sustainable Palm Oil (RSPO) by 2023, depending on market availability"
          • Commitment applies to all regions, suppliers and operation
            No
            0/1.3
            Commitment applies to all regions, suppliers and operation
            No
            0/1.3
            "Our goal is for 100% of the palm oil we purchase to be designated as ‘Segregated’ or ‘Identity Preserved’ within the system of the Roundtable on Sustainable Palm Oil (RSPO) by 2023, depending on market availability"
          • Target date
            2023
            0.5/0.7
            Target date
            2023
            0.5/0.7
            "Our goal is for 100% of the palm oil we purchase to be designated as ‘Segregated’ or ‘Identity Preserved’ within the system of the Roundtable on Sustainable Palm Oil (RSPO) by 2023, depending on market availability"
          • Interim target date
            Yes
            0.3/0.3
            Interim target date
            Yes
            0.3/0.3
            "The previous target of 100% sustainable palm oil by 2020 has been achieved. Building on this, we now want to enhance the uptake of physically certified sustainable palm oil and increase the share of ‘Segregated’ or ‘Identity Preserved’ certified palm oil. Our goal is for 100% of the palm oil we purchase to be designated as ‘Segregated’ or ‘Identity Preserved’ within the system of the Roundtable on Sustainable Palm Oil (RSPO) by 2023, depending on market availability."
        • Commitment to a traceable supply chain
          0/6
          • Commitment details
            No traceability commitment
            0/4
          • Commitment applies to all regions, suppliers and operation
            No
            0/1.3
          • Target date
            No target date
            0/0.7
          • Interim target date
            No
            0/0.3
      • Social Considerations
        9/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: ILO; UNGP; UN Declaration for HR; Discrimination; Forced labour; Child labour; Freedom of association
          "We are committed to respecting all Human Rights, as articulated in the Universal Declaration of Human Rights and the Declaration on Fundamental Principles and Rights at Work by the International Labour Organization (ILO). This commitment relates to our own employees as well as to our business relations within our value chain.[...] METRO commits to prevent/respect: Principles for Human Rights Within METRO own operations and its entire value chain 2 Valid as of 1 May 2018 / Version 2: April 2021 More information https://responsibility.metroag.de/focus-areas/human-rights Human trafficking, forced labour, child labour, freedom of association, the right to collective bargaining, equal pay, living wages and discrimination."
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          "Discrimination is not acceptable. At METRO, we treat everybody with respect and protect employees against any form of discrimination, especially based on their origin, religion, ethnic group, age, sexual orientation and identity, their gender or a disability. There is no place in our group for any form of harassment such as bullying or sexual harassment."; "Principle 3: No discrimination We require our business partners to treat every employee equally and according to their abilities and performance. The same opportunities shall be granted regardless of race, ethnic origin, religion and belief, political opinion, nationality, disability, age, sexual orientation or gender."
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          Yes, the company commits to securing FPIC prior to acquiring new interests, developments, or expansions
          4/4
          Commitment to ensure Free, Prior and Informed Consent
          Yes, the company commits to securing FPIC prior to acquiring new interests, developments, or expansions
          4/4
          "Engage in free prior and informed consent of indigenous and local communities concerning activities on their customary lands where plantations are planned for development"
        • Commitment to resolve land conflicts
          No
      • Reporting and Implementation
        19/50
        • Reporting against commitments
          2/2
          • Commitment to protect priority forests
            Yes, for all commodity exposure
            1.7/1.7
            Commitment to protect priority forests
            Yes, for all commodity exposure
            1.7/1.7
            "METRO will make this policy publicly available and will report on its progress in the annual METRO AG Corporate Responsibility Report. The progress in achieving the target will be measured on the basis of the following key performance indicators (KPIs): · The amount and percentage of products containing palm oil in accordance with the third-party verified certification schemes of the RSPO · The amount and percentage of products containing palm oil per RSPO system used: Book and Claim, Mass Balance, Segregated, Identity Preserved"
          • Commitment to protect High Carbon Stock areas and/or peatlands
            Yes, for all commodity exposure
            1.7/1.7
            Commitment to protect High Carbon Stock areas and/or peatlands
            Yes, for all commodity exposure
            1.7/1.7
            "METRO will make this policy publicly available and will report on its progress in the annual METRO AG Corporate Responsibility Report. The progress in achieving the target will be measured on the basis of the following key performance indicators (KPIs): · The amount and percentage of products containing palm oil in accordance with the third-party verified certification schemes of the RSPO · The amount and percentage of products containing palm oil per RSPO system used: Book and Claim, Mass Balance, Segregated, Identity Preserved"
          • Commitment to a traceable supply chain
            No
            0/1.7
        • Reporting is independently verified
          1/1
          • Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Commitment to protect priority forests
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Which processes or groups does the company use for third party verification?: RSPO

            Which tools, approaches, third-party verification, including certification, schemes are used?: RSPO
            "METRO will make this policy publicly available and will report on its progress in the annual METRO AG Corporate Responsibility Report. The progress in achieving the target will be measured on the basis of the following key performance indicators (KPIs): · The amount and percentage of products containing palm oil in accordance with the third-party verified certification schemes of the RSPO · The amount and percentage of products containing palm oil per RSPO system used: Book and Claim, Mass Balance, Segregated, Identity Preserved"
          • Commitment to protect High Carbon Stock areas and/or peatlands
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Commitment to protect High Carbon Stock areas and/or peatlands
            Yes, using a third-party verification scheme or certification scheme.
            1/1
            Which processes or groups does the company use for third party verification?: RSPO

            Which tools, approaches, third-party verification, including certification, schemes are used?: RSPO
            "METRO will make this policy publicly available and will report on its progress in the annual METRO AG Corporate Responsibility Report. The progress in achieving the target will be measured on the basis of the following key performance indicators (KPIs): · The amount and percentage of products containing palm oil in accordance with the third-party verified certification schemes of the RSPO · The amount and percentage of products containing palm oil per RSPO system used: Book and Claim, Mass Balance, Segregated, Identity Preserved"
          • Commitment to a traceable supply chain
            No
            0/1
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          Yes
          2/2
          Collaborative actions
          Yes
          2/2
          What is the nature of that participation?: Providing support/advice/experience/expertise; Providing technical capacity

          What initiatives does the company participate in?: POTC
          "METRO joined the POTC to create more transparency within the palm oil supply chain. The POTC is formed of companies working together to remove deforestation and exploitation from palm oil supply chains. By assessing palm oil traders and importers annually, it aims to achieve greater transparency concerning the progress their supply chains are making towards zero deforestation and exploitation in palm oil production. It also enables individual retailers and product suppliers/manufacturers to make more informed sourcing/purchasing decisions"
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          Yes
          2/2
          Operations assessed to comply with law
          Yes
          2/2
          "METRO Wholesale (METRO) is committed to promoting sustainable palm oil production and continuously seeks to optimise the procurement process in order to ensure that it only purchases products containing palm oil derived from legal and more sustainable sources."   
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Does the company publish grievances that have been made against it, as well as responses and resolutions including status and timeframes: no

          Which issues does the grievance mechanism cover?: Social
          "Business partners shall report any suspected violations of regulations, laws and the Code. Violations should be reported to the METRO contact person, or can be reported confidentially using the METRO Compliance Reporting System: https://www.bkms-system.net/metrogroup/speakup"
        • Report volumes of commodity
          Reporting total volume
          2/2
          Report volumes of commodity
          Reporting total volume
          2/2
          Total/partial volume reported: 19665.21
          The ACOP report states the total volumes for 2019 19665.21 tonnes
        • Report verified volumes of commodity
          80-99%
          4/6
          Report verified volumes of commodity
          80-99%
          4/6
          For what percent of the company's supply volume is third-party verification of performance relative to commitments conducted?: 71.52%

          What is the certified volume?: 14064.41 tonnes

          What is the non-certified/non-compliant volume?: 5601 tonnes

          What third-party verification is used?: RSPO
          The ACOP report states the total volumes for 2019. 71.52% of their total palm oil is RSPO certified which amounts to 14064.41 tonnes
        • Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          "To ensure compliance with fundamental social principles, METRO was involved in founding the Business Social Compliance Initiative (BSCI)1 in 2004. Additionally, our participation in the UN Global Compact since 2010 aims to further strengthen our commitment to improving social standards in producing countries. [...] In order to manage the process behind the objective of this policy, sales lines/country organisations shall use METRO’s IT tool SSM (Social Standards Management) or METRO Sourcing’s MBS with the support of the METRO AG CR department. The on-boarding of the sales lines’/country organisations’ users will be conducted by the METRO AG CR department. [...] As a risk mitigation tool, METRO has defined specific issues which serve as a precursor to labour violations and created a process to ensure that suppliers actively improve their producers’ working conditions. [...] Suppliers and/or producers are to be deactivated/suspended immediately from a supply chain for further own-brand/no-name orders until a corrective action plan and/or new audit report shows proof of improvements for the respective producer. The described deal-breaker process shall also be applied in any equivalent dealbreaker case which comes to light involving any branded supplier and their respective producers."
        • Downstream: Publishing supplier lists
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
    • Pulp & Paper
      14/88
      • Commitment Strength
        5/20
        • Commitment to protect priority forests
          5/8
          • Commitment details
            Zero-gross deforestation
            4/6
            Commitment to protect priority forests
            Zero-gross deforestation
            4/6
            Which certification schemes are used?: FSC; PEFC
            "METRO’s aim is to reduce deforestation in its value chain, contributing to the goal of zero deforestation by responsibly sourcing its timber and paper products as well as products that contain wood or wood fibre, as this is one of the key commodities causing deforestation. [...] With this policy, METRO wants to contribute to further improving the conditions within its paper and wood value chain by requiring certification of products and establishing strong partnerships with respective business partners. [..]  Products made from virgin fibre must be certified in accordance with one of the following third-party forest certification schemes: ▪ FSC (Forest Stewardship Council) ▪ PEFC (Programme for the Endorsement of Forest Certification) [...] METRO aims to ensure that, by 2020, 100% of its own-brand products made from wood or wood fibre in accordance with the scope originate from legal and responsibly managed forests (2) For countries in which the market is still challenging, a later target year of 2023 applies. In accordance with our action plan approach, we continue to work closely with our business partners, certification schemes, NGOs, customers and others to transform the market to make the sourcing and consumption of paper and wood products more sustainable. This is ensured when: [...] Ecosystems, biodiversity and ecological processes are maintained or restored, especially regarding forests of high conservation value" 
          • Commitment applies to all regions, suppliers and operation
            No
            0/1.3
            Commitment applies to all regions, suppliers and operation
            No
            0/1.3
            If no, what is excluded?: Segment; Product line
          • Target date
            2023
            0.5/0.7
            Target date
            2023
            0.5/0.7
            "METRO aims to ensure that, by 2020, 100% of its own-brand products made from wood or wood fibre in accordance with the scope originate from legal and responsibly managed forests (2) For countries in which the market is still challenging, a later target year of 2023 applies."
          • Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            Interim target date
            NA (target date current or achieved or 2022)
            0.3/0.3
            What date is given for the interim milestone(s)?: 2020
            "METRO aims to ensure that, by 2020, 100% of its own-brand products made from wood or wood fibre in accordance with the scope originate from legal and responsibly managed forests (2) For countries in which the market is still challenging, a later target year of 2023 applies."
        • Commitment to reduce use of virgin wood fibre
          0/5
          • Commitment details
            No
            0/3
          • Commitment applies to all regions, suppliers and operation
            No
            0/1.3
          • Target date
            No target date
            0/0.7
          • Interim target date
            No
            0/0.3
        • Commitment to a traceable supply chain
          0/6
          • Commitment details
            Downstream company, traces to Importer, no compliance check
            0/4
            Commitment to a traceable supply chain
            Downstream company, traces to Importer, no compliance check
            0/4
            "Business partners must have in place a proper system to track and report the origin of the timber contained in final products made from virgin fibre in order to verify that the timber has been harvested legally. The following traceability information is required for each wooden component of the product: (1)Type of wood (2)Scientific name of the tree species (3)Country of origin of the wood"
          • Commitment applies to all regions, suppliers and operation
            No
            0/1.3
          • Target date
            No target date
            0/0.7
          • Interim target date
            No
            0/0.3
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: ILO; UNGP; UN Declaration for HR; Discrimination; Forced labour; Child labour; Freedom of association
          "We are committed to respecting all Human Rights, as articulated in the Universal Declaration of Human Rights and the Declaration on Fundamental Principles and Rights at Work by the International Labour Organization (ILO). This commitment relates to our own employees as well as to our business relations within our value chain.[...] METRO commits to prevent/respect: Principles for Human Rights Within METRO own operations and its entire value chain 2 Valid as of 1 May 2018 / Version 2: April 2021 More information https://responsibility.metroag.de/focus-areas/human-rights Human trafficking, forced labour, child labour, freedom of association, the right to collective bargaining, equal pay, living wages and discrimination."
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          "Discrimination is not acceptable. At METRO, we treat everybody with respect and protect employees against any form of discrimination, especially based on their origin, religion, ethnic group, age, sexual orientation and identity, their gender or a disability. There is no place in our group for any form of harassment such as bullying or sexual harassment."; "Principle 3: No discrimination We require our business partners to treat every employee equally and according to their abilities and performance. The same opportunities shall be granted regardless of race, ethnic origin, religion and belief, political opinion, nationality, disability, age, sexual orientation or gender."
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No
          0/4
        • Commitment to resolve land conflicts
          No
      • Reporting and Implementation
        4/50
        • Reporting against commitments
          0/2
          • Commitment to protect priority forests
            No
            0/1.7
          • Commitment to reduce use of virgin wood fibre
            No
            0/1.7
          • Commitment to a traceable supply chain
            No
            0/1.7
        • Reporting is independently verified
          0/1
          • Commitment to protect priority forests
            No
            0/1
          • Commitment to reduce use of virgin wood fibre
            No
            0/1
          • Commitment to a traceable supply chain
            No
            0/1
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          No
          0/2
          Collaborative actions
          No
          0/2
          What initiatives does the company participate in?: Consumer Goods Forum’s Forest Positive Coalition/ Ecosia 
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          No
          0/2
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Does the company publish grievances that have been made against it, as well as responses and resolutions including status and timeframes: No

          Which issues does the grievance mechanism cover?: Social

          What is the nature of the grievance mechanism used by the company (own mechanism, that of external company, internationally recognised mechanism, etc.)?: Own
          "Business partners shall report any suspected violations of regulations, laws and the Code. Violations should be reported to the METRO contact person, or can be reported confidentially using the METRO Compliance Reporting System: https://www.bkms-system.net/metrogroup/speakup"
        • Report volumes of commodity
          No reporting
          0/2
        • Report verified volumes of commodity
          No disclosure
          0/6
        • Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          "To ensure compliance with fundamental social principles, METRO was involved in founding the Business Social Compliance Initiative (BSCI)1 in 2004. Additionally, our participation in the UN Global Compact since 2010 aims to further strengthen our commitment to improving social standards in producing countries. [...] In order to manage the process behind the objective of this policy, sales lines/country organisations shall use METRO’s IT tool SSM (Social Standards Management) or METRO Sourcing’s MBS with the support of the METRO AG CR department. The on-boarding of the sales lines’/country organisations’ users will be conducted by the METRO AG CR department. [...] As a risk mitigation tool, METRO has defined specific issues which serve as a precursor to labour violations and created a process to ensure that suppliers actively improve their producers’ working conditions. [...] Suppliers and/or producers are to be deactivated/suspended immediately from a supply chain for further own-brand/no-name orders until a corrective action plan and/or new audit report shows proof of improvements for the respective producer. The described deal-breaker process shall also be applied in any equivalent dealbreaker case which comes to light involving any branded supplier and their respective producers."
        • Downstream: Publishing supplier lists
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
    • Soy
      17/88
      • Commitment Strength
        5/20
        • Commitment to protect priority forests
          6/11
          • Commitment details
            Zero-gross deforestation
            5.3/8
            Commitment to protect priority forests
            Zero-gross deforestation
            5.3/8
            Which certification schemes are used?: RTRS

            (For downstream soy companies only) Does the company commitment also explicitly apply to hidden/indirect soy?: Yes
            "METRO’s objective is to eliminate deforestation from its (soy) value chain, contributing to the goal of zero deforestation, by responsibly sourcing our soy products and products which contain soy or soy derivates, since this is one of the key commodities causing deforestation. [...] By 2025, 100% of the soy Tier 1 (direct soy) and Tier 2 (soy used as animal feed) in our Own Brand (Common and Local Sourcing) and A-Brand supply chain is sourced from areas which are verified as zero deforestation, according to market availability. We will require our A-Brand product suppliers (food and non-food) to act in the same spirit of this policy and provide data and proof of sustainable soy. We will also work in a collaborative approach on soy projects together with our suppliers as well as other stakeholders in the supply chain. The “Soy Action Plan” will provide more detail on this."
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
            Commitment applies to all regions, suppliers and operation
            No
            0/2
            If no, what is excluded?: Product line
            "This soy policy is valid for all METRO operations in all countries, including the METRO operations Rungis express, Classic Fine Foods and Pro á Pro (for these operations and certain country operations, alternative timelines will apply) Focus is on Own Brand (Private Label) products purchased and sold by METROo Directly purchased soy and its derivate (Tier 1)o Soy used in feeds for meat and fish (Tier 2)We also work with A-brand suppliers of products containing soyn terms of region, the focus is on High priority (South America) soy volumes as defined by the Consumer Goods Forum Soy Sourcing Guidelines. We will start with poultry, pork and salmon and will define the relevant product portfolio further depending on the local market situation in our country operations. In a next phase, we will also include beef, shrimp and dairy products in our soy policy.Focus will be on Own Brand (Private Label) suppliers, but we will also work with A-Brand suppliers, industry partners and other stakeholders on systematic changes towards sustainable soy. By making an inventory within the chain, starting with our suppliers, we will establish the level of certification already existing and the gap we need to fill."
          • Target date
            2025
            0.5/1
            Target date
            2025
            0.5/1
            "By 2025, 100% of the soy Tier 1 (direct soy) and Tier 2 (soy used as animal feed) in our Own Brand (Common and Local Sourcing) and A-Brand supply chain is sourced from areas which are verified as zero deforestation, according to market availability.We will require our A-Brand product suppliers (food and non-food) to act in the same spirit of this policy and provide data and proof of sustainable soy. We will also work in a collaborative approach on soy projects together with our suppliers as well as other stakeholders in the supply chain.."
          • Interim target date
            No
            0/0.5
        • Commitment to a traceable supply chain
          0/9
          • Commitment details
            Downstream company, traces to Importer, checks compliance
            0/5.3
            Commitment to a traceable supply chain
            Downstream company, traces to Importer, checks compliance
            0/5.3
            "METRO Wholesale will make this policy publicly available and progress will be reported in the annual METRO AG Corporate Responsibility Report. The progress against the target will be measured on the basis of the following key performance indicators (KPI’s): Volume of RTRS certified soy within the supply chain Percentage of Own Brand products (Tier 1) containing certified sustainable soy Percentage of products fed with animal feed (Tier 2) containing certified sustainable soy Number of suppliers with a traceable Deforestation Conversion Free supply chain according to the Accountability Framework Initiative (AFI)"
          • Commitment applies to all regions, suppliers and operation
            No
            0/2
            Commitment applies to all regions, suppliers and operation
            No
            0/2
            If no, what is excluded?: Subsidary
            "METRO Wholesale will make this policy publicly available and progress will be reported in the annual METRO AG Corporate Responsibility Report. The progress against the target will be measured on the basis of the following key performance indicators (KPI’s): Volume of RTRS certified soy within the supply chain Percentage of Own Brand products (Tier 1) containing certified sustainable soy Percentage of products fed with animal feed (Tier 2) containing certified sustainable soy Number of suppliers with a traceable Deforestation Conversion Free supply chain according to the Accountability Framework Initiative (AFI)"
          • Target date
            No target date
            0/1
            Target date
            No target date
            0/1
            "METRO Wholesale will make this policy publicly available and progress will be reported in the annual METRO AG Corporate Responsibility Report. The progress against the target will be measured on the basis of the following key performance indicators (KPI’s): Volume of RTRS certified soy within the supply chain Percentage of Own Brand products (Tier 1) containing certified sustainable soy Percentage of products fed with animal feed (Tier 2) containing certified sustainable soy Number of suppliers with a traceable Deforestation Conversion Free supply chain according to the Accountability Framework Initiative (AFI)"
          • Interim target date
            No
            0/0.5
            Interim target date
            No
            0/0.5
            "METRO Wholesale will make this policy publicly available and progress will be reported in the annual METRO AG Corporate Responsibility Report. The progress against the target will be measured on the basis of the following key performance indicators (KPI’s): Volume of RTRS certified soy within the supply chain Percentage of Own Brand products (Tier 1) containing certified sustainable soy Percentage of products fed with animal feed (Tier 2) containing certified sustainable soy Number of suppliers with a traceable Deforestation Conversion Free supply chain according to the Accountability Framework Initiative (AFI)"
      • Social Considerations
        5/18
        • Labour rights in the supply chain
          Yes
          4/4
          Labour rights in the supply chain
          Yes
          4/4
          Details of commitment: ILO; UNGP; UN Declaration for HR; Discrimination; Forced labour; Child labour; Freedom of association
          "We are committed to respecting all Human Rights, as articulated in the Universal Declaration of Human Rights and the Declaration on Fundamental Principles and Rights at Work by the International Labour Organization (ILO). This commitment relates to our own employees as well as to our business relations within our value chain.[...] METRO commits to prevent/respect: Principles for Human Rights Within METRO own operations and its entire value chain 2 Valid as of 1 May 2018 / Version 2: April 2021 More information https://responsibility.metroag.de/focus-areas/human-rights Human trafficking, forced labour, child labour, freedom of association, the right to collective bargaining, equal pay, living wages and discrimination."
        • Inclusion of small-scale farmers
          No
          0/4
        • Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          Gender equality in the supply chain
          Commitment to address gender related labour rights including discrimination and harassment
          1/4
          "Discrimination is not acceptable. At METRO, we treat everybody with respect and protect employees against any form of discrimination, especially based on their origin, religion, ethnic group, age, sexual orientation and identity, their gender or a disability. There is no place in our group for any form of harassment such as bullying or sexual harassment."; "Principle 3: No discrimination We require our business partners to treat every employee equally and according to their abilities and performance. The same opportunities shall be granted regardless of race, ethnic origin, religion and belief, political opinion, nationality, disability, age, sexual orientation or gender."
        • Commitment to remediation
          No
          0/2
        • Commitment to ensure Free, Prior and Informed Consent
          No
          0/4
        • Commitment to resolve land conflicts
          No
      • Reporting and Implementation
        6/50
        • Reporting against commitments
          0/3
          • Commitment to protect priority forests
            No
            0/2.5
          • Commitment to a traceable supply chain
            No
            0/2.5
        • Reporting is independently verified
          0/2
          • Commitment to protect priority forests
            No
            0/1.5
          • Commitment to a traceable supply chain
            No
            0/1.5
        • Suppliers aligned with deforestation commitments across supply chain
          No
          0/2
        • Deforestation cut off date
          No
          0/2
        • Collaborative actions
          Yes
          2/2
          Collaborative actions
          Yes
          2/2
          What is the nature of that participation?: Providing support/advice/experience/expertise; Providing technical capacity

          What initiatives does the company participate in?: Consumer Goods Forum Soy Buyers Coalition.
          "Soy Procurement Policy: METRO is member of the Consumer Goods Forum Soy Buyers Coalition. CGF: The SBC is an inclusive project which aims to bridge the gap between soy buyers and on-the-ground producers, with a view to finding new ways to tackle deforestation linked to soy production."
        • Risk assessments for forest risk
          No
          0/2
        • Operations assessed to comply with law
          No
          0/2
        • Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Accessible grievance mechanism
          Yes, publicly accessible grievance mechanism
          2/4
          Does the company publish grievances that have been made against it, as well as responses and resolutions including status and timeframes: No

          Which issues does the grievance mechanism cover?: Social

          What is the nature of the grievance mechanism used by the company (own mechanism, that of external company, internationally recognised mechanism, etc.)?: own
          "Business partners shall report any suspected violations of regulations, laws and the Code. Violations should be reported to the METRO contact person, or can be reported confidentially using the METRO Compliance Reporting System: https://www.bkms-system.net/metrogroup/speakup"
        • Report volumes of commodity
          No reporting
          0/2
        • Report verified volumes of commodity
          No disclosure
          0/6
        • Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          Upstream: Monitor compliance with human rights
          Yes, commit to monitoring compliance with labour/worker rights
          2/4
          "To ensure compliance with fundamental social principles, METRO was involved in founding the Business Social Compliance Initiative (BSCI)1 in 2004. Additionally, our participation in the UN Global Compact since 2010 aims to further strengthen our commitment to improving social standards in producing countries. [...] In order to manage the process behind the objective of this policy, sales lines/country organisations shall use METRO’s IT tool SSM (Social Standards Management) or METRO Sourcing’s MBS with the support of the METRO AG CR department. The on-boarding of the sales lines’/country organisations’ users will be conducted by the METRO AG CR department. [...] As a risk mitigation tool, METRO has defined specific issues which serve as a precursor to labour violations and created a process to ensure that suppliers actively improve their producers’ working conditions. [...] Suppliers and/or producers are to be deactivated/suspended immediately from a supply chain for further own-brand/no-name orders until a corrective action plan and/or new audit report shows proof of improvements for the respective producer. The described deal-breaker process shall also be applied in any equivalent dealbreaker case which comes to light involving any branded supplier and their respective producers."
        • Downstream: Publishing supplier lists
          No
          0/4
        • Downstream: Monitor compliance in supply chain
          No
          0/4
        • Downstream: Reporting hectares of deforestation
          No
          0/4
        • Downstream: Engagement with non-compliant suppliers
          No engagement or exclusion
          0/2
        • Downstream: Disclosure of non-compliant suppliers
          No disclosure
          0/2
  • Commitment strength
    6/20
    Avg. score
  • Reporting and Implementation
    8/50
    Avg. score
  • Social considerations
    6/18
    Avg. score

Profile

Metro AG is a German wholesaler with operations across the world. The company’s portfolio caters to professional customers, through sales brands including METRO Cash & Carry and different FSD companies. With a diverse product range, Metro AG is exposed to a number of forest risk commodities including palm oil, soy, pulp and paper. Metro AG is selected as a powerbroker for palm oil, soy, beef and paper packaging.

Sector
Industry sector 
Food retail
Segments
Retailer
HQ
HQ 
Germany
Company Type
Company type 
Public listed
Collective Commitments
Consumer Goods Forum member
New York Declaration on Forests signatory

Top Brands

Metro Cash and Carry, REAL

How we assess the Forest 500

To ensure deforestation free supply chains, companies need to adopt and implement timebound and measurable policies for forest risk commodities.

All assessments use policies published on company websites, some links may have changed or been removed since the time of assessment.

Disclaimer

This assessment has been carried out following the methodology developed for the Forest 500 project, available here. Please see our disclaimer applicable to all information contained within this site and our terms and conditions for use of data presented on this site.

All assessments use policies published on company and financial institution websites, and while we endeavor to keep them updated some links may have changed or been removed since the time of assessment.

Please contact us with any concerns or feedback about this or other assessments included in the Forest 500.